“While many of these are isolated incidents, they all point to a general nastiness on the part of Best Buy employees and management who know a good thing when they see one,” Biggs reports.
Biggs reports,” First we have Best Buy employees holding back iPads 2 during periods of high demand and now we have managers essentially blackmailing customers into paying for service plans before they’re allowed to touch available stock.”
Read more in the full article here.
[Thanks to MacDailyNews Reader “Fred Mertz” for the heads up.]
MacDailyNews Take: Just the other day, a MacDailyNews reader told us of having to wait for over half an hour just to be allowed the chance to buy an iPod nano (locked in a case) after being passed off by four Best Buy employees. The customer just stood by the case, waiting, for over 30 minutes! When finally approached by an employee willing to help the customer, they asked to speak to the manager who subsequently told the customer “we’re busy,” without apology. This was midday and the store barely had any customers in in. Needless to say, the customer left that Best Buy and purchased their nano at a nearby Target. Do you have any stories about Best Buy service or lack thereof? If so, let us know. Thanks.