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Apple CEO Cook orders mixed-reality headset launch despite designers’ warning

Apple’s launch of a mixed-reality headset will be first steered entirely by CEO Tim Cook and under direction of the operations team headed by COO Jeff Willams – over the objections of the industrial design team.

Apple VR/AR headset concept by Antonio DeRosa

Patrick McGee and Tim Bradshaw for Financial Times:

After seven years in development — twice as long as the iPhone — the tech giant is widely expected to unveil a headset featuring both virtual and augmented reality as soon as June.

The stakes are high for Cook. The headset will be Apple’s first new computing platform to have been developed entirely under his leadership. The iPhone, iPad and even Watch were all originally conceived under Apple’s co-founder Steve Jobs, who died in 2011.

See also: Contrary to popular belief, Steve Jobs knew about Apple Watch – February 13, 2023

The timing of the launch has been a source of tension since the project began in early 2016, according to multiple people familiar with Apple’s internal discussions.

Apple’s operations team wanted to ship a “version one” product, a ski goggle-like headset that will allow users to watch immersive 3D video, perform interactive workouts or chat with realistic avatars through a revamped FaceTime.

But Apple’s famed industrial design team had cautioned patience, wanting to delay until a more lightweight version of AR glasses became technically feasible. Most in the tech industry expect that to take several more years.

In deciding to press ahead with a debut this year, Cook has sided with operations chief Jeff Williams, according to two people familiar with Apple’s decision-making, and overruled the early objections from Apple’s designers to wait for the tech to catch up with their vision.
Just a few years ago, going against the wishes of Apple’s all-powerful design team would have been unthinkable. But since the departure of its longtime leader Jony Ive in 2019, Apple’s structure has been reshuffled, with design now reporting to Williams.

MacDailyNews Take: As we wrote just last month:

Unsurprisingly, parts-orderers do not understand design, so they do not value it as highly as they should. This too shall pass in the not too distant future, hopefully for the better, not the worse.

Design is the fundamental soul of a man-made creation that ends up expressing itself in successive outer layers of the product or service. — Steve Jobs

To design something really well, you have to get it. You have to really grok what it’s all about. It takes a passionate commitment to really thoroughly understand something, chew it up, not just quickly swallow it. – Steve Jobs

Design is not just what it looks like and feels like. Design is how it works. – Steve Jobs

Tripp Mickle for The New York Times, May 1, 2022:

It had been nearly three years since Steve Jobs died at the age of 56, and as C.E.O., Mr. Cook had looked to Mr. Ive — the man Mr. Jobs called his “spiritual partner” — to lead product development… In the wake of Mr. Jobs’s death, colleagues said, Mr. Ive fumed about corporate bloat, chafed at Mr. Cook’s egalitarian structure, lamented the rise of operational leaders and struggled with a shift in the company’s focus from making devices to developing services.

Disillusioned with Mr. Cook’s Apple, Mr. Ive would depart five years later, in 2019. His exit would change forever the balance of power at the top of a company long defined by its product ingenuity, leaving it without one of its most creative thinkers and the driving force behind its last new device category…

In Mr. Ive’s absence, Mr. Cook has accelerated a shift in strategy that has made the company better known for offering TV shows and a credit card than introducing the kind of revolutionary new devices that once defined it.

This account of Mr. Ive’s resignation is adapted from a new book, After Steve: How Apple Became a Trillion-Dollar Company and Lost Its Soul, that I wrote. The book is based on interviews with more than 200 people, including former and current employees at Apple, as well as with friends and former colleagues of Mr. Ive…

[Jobs’ and Ive’s] fast friendship and collaboration contrasted with the evolution of Mr. Jobs’s relationship with Mr. Cook. It took a push from colleagues who feared Hewlett-Packard might poach Mr. Cook for Mr. Jobs to promote to him to chief operations officer in 2005, according to people familiar with the promotion. Mr. Jobs’s decision to later tap Mr. Cook as his successor was motivated in part by the recognition that half of the company’s value came from Mr. Cook’s ability to manufacture and deliver its devices on time. Those skills would be critical to taking the iPhone from sales of 10 million units a year to 200 million.

Even so, Mr. Jobs considered Mr. Ive the company’s second-most powerful executive. He thrust the design team to the forefront of Apple’s product development process, ensuring it played a central role in the iPod, iPhone and iPad…

Mr. Cook seldom visited [Ive’s design] studio… On one of the few occasions he did, it was to see a Leica camera Mr. Ive had helped design for a charity auction. Mr. Ive glowed as he detailed the designers’ work on the camera for Mr. Cook, who nodded expressionlessly. People watching across the studio would later joke that they caught Mr. Cook’s eyes straying from the charity camera to the nearby design tables topped with iPhones, iPads and Macs that the company sold for tremendous profit. He stayed only a few minutes.

SEE ALSO:
• Apple’s famous design team now has no original members left – May 3, 2019
• Another Apple industrial designer leaves company – May 1, 2019
• Significant turnover hits Jony Ive’s famed industrial design team at Apple – April 25, 2019
• Steve Jobs left design chief Jonathan Ive ‘more operational power’ than anyone else at Apple – October 21, 2011

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