97% of enterprise Mac users say they’re more productive after upgrading from Windows

Apple Macs increase workplace productivity and employee retention
Apple Macs increase workplace productivity and employee retention

Via Jamf:

Offering employees top-of-the-line technology is the foundation for building a thriving enterprise. Jamf has surveyed various sets of workers on technology choice and brand preference for the last three consecutive years. We found that an overwhelming number of enterprise IT workers indicated that the ability to choose the type of device they use at work matters; and when they have the ability to choose, 72% chose Mac.

MacDailyNews Take: The other 28% simply don’t know any better. Windows-only sufferers think that what they’ve settled for is “just as good” as Apple’s superior product. After all, those born into utter desolation would think a tarpaper shack is a palace.

According to American Customer Satisfaction Index’s 2018 Household Appliance and Electronics Report, Mac continues to be rated #1 in customer satisfaction. And today, Mac continues to see significant growth in the enterprise. One indication of this trend is the growth Jamf has seen in Mac management for business. By the end of 2018, Jamf managed 48% more Mac than it did at the end of 2017.

As a result of using Mac, 97% of respondents claim increased productivity, 95% claim increased creativity, 94% claim self-sufficiency with technology and 91% claim increased collaboration. Organizations that offer Mac enable maximum employee productivity, creativity, self-sufficiency and collaboration – all key ingredients to business success.

There is an element of job necessity to use Mac devices for employees. In fact, those working in IT are the most likely to say they find Mac devices more reliable and easier to use than other computers. Meanwhile, HR and Marketing say Mac integrates better with the necessary apps needed for their work.

Of those surveyed, 79% agree they could not do their job as effectively without being able to use a Mac. And 83% of respondents in the job roles of Information Technology and Human Resources feel using a Mac is critical to their job function.

Study respondents overwhelmingly agree (89%) that Mac applications are easier to use than applications on PCs… We found that eight in 10 respondents have previously used a PC for work. Additionally, our study found that those who previously used a PC for work experience fewer issues now that they use a Mac (74%).

MacDailyNews Take: All it takes is some exposure to the Mac. Then the Mac does all of the work; it sells itself.

Smart businesses have already made the move to Apple products. CEOs don’t let intransigent IT doofuses allow you and your company to be left behind.MacDailyNews, December 13, 2012

11 Comments

  1. 97%? You mean 97 users, cause that is exactly how many Mac enterprise users there are….Sorry to burst your balloon, but Windows rules the enterprise, I know, I know, the truth is hard to swallow……

  2. I am a consultant working with clients who use SAP. The primary reason business users stay on Windows is to access SAP via the SAP GUI. Although there is a Mac version (reliant on an old version of Java) of the SAP GUI it is very (emphasis on very!) hard to find and to install on a Mac. Apple needs to work with SAP to create a simple-to-install SAP GUI that is available from SAP (perhaps even work with IBM to create it).

    1. SAP is a billion dollar company, they can design their own software, the iPhone has been out since 2007 and the iPad since 20010, the Mac and OSX since 1999 where have they been… 🙂

      In the end if Apple wants to do enterprise they need to do it themselves SAP or IBM will not get it done. See Apple store, Apple cpu’s or Apple Maps the list goes on……

  3. So true! Not only that but try working with Sharepoint Calendaring in MacOS. It STILL doesn’t integrate (although MS wants everyone on 365, time may tell..but tell that to corporate).

    Productivity and JAMF are misnomers, as JAMF is used to push/manage Macs. But it doesn’t work like AD services. And since Apple doesn’t seem to fit the enterprise/server mold, this is likely about creatives. And they typically are already on Macs.

  4. Those who got it, that supported the Mac through the lean years, did so because of the user experience. They willingly paid the Apple tax to get that. The elegance and discoverability of the interface outweighed the greater power and flexibility of competing platforms. Today, macOS is less elegant and less discoverable while competing platforms have gotten better at that. There might be a time in the not so distant future where Apple no longer has that advantage. I find it ironic that Apple has increased the margins for its Apple tax while decreasing the quality of both its hardware and software. That’s not a sustainable business model is is bound to lead to a fall from the top. But that would be a normal cycle for any business, most often seen when the founders no longer run the show.

  5. I’m studk with Windows 10 at work. I swear, it feels like the UI decisions were made just to be sure it was different from previous Windoes version and from the macOS. More clicks required per task!

  6. Just understand that according to both Gardner and idc, Mac share in the enterprise has been increasing at about a 50% yearly rate over the past few years. More companies are giving the option of Macs, and when they do, 75% of people take it. IBM has gone almost all Mack for their over 250,000 desktops for several years now, and save substantially over Windows systems.

    Whatever problems the Mac had in enterprise over the years, has lessened dramatically. Even Microsoft sees the handwriting on the wall, and has removed a number of deliberate barricades to Mac adoption.

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