Some macOS Mojave 10.14.4 users having problems with Gmail and G Suite authentication in Apple Mail

“While it does not appear to be affecting all users, a number of people are reporting being unable to access their G suite or Gmail accounts when using Apple’s Mail app, since updating to macOS Mojave 10.14.4,” William Gallagher reports for AppleInsider.

“The issue appears to be an authentication issue with users being continually prompted for passwords which are then rejected,” Gallagher reports. “There is currently no one solution that fixes the issue for everyone, so for the moment, avoid updating to 10.14.4 if you use Gmail or any of the G Suite apps.”

“If you are affected by this issue, it manifests in one of two ways. The more benign manifestation is the ‘disconnected’ symbol next to the account in Mail, which clears after a click —but may pop up again,” Gallagher reports. “The more profound problem sees users get caught in a cycle of being prompted to re-authenticate the account.”

Read more in the full article here.

MacDailyNews Take: Why is it always Google services that are the issue? What are they doing that’s non-standard for email, you know, besides scanning the contents of users’ messages in order to sell and place context-sensitive ads within them?

13 Comments

  1. These authentication have been happening for years. Nothing new. Apple can’t even get a simple mail program correct. I got fed up and moved to Airmail a couple of years ago and no more authentication problems.

  2. Why is it that there are WiFi, Bluetooth or Mail and other login issues for large numbers of users with every named Mac OS update and many iOS updates, although perhaps less often, and why does it always take multiple point updates to resolve them for everyone just in time for the next major update? It has reached the point of such blatant incompetence that it seems almost intentional. These problems occur much more frequently than internet and WiFi standards change, no? Therefore, it is clearly Apple causing the problem, right? I’m not a programmer so my rant was intended to be a question really!

  3. Oh, how I long for the days when one could trust and look forward to a software update to an Apple Operation System. Download and install with wanton abandonment. Now it’s becoming a fools errand to immediately download and install it.
    Caveat emptor seems to be the rule these days.
    Way to go Pipeline Timmy.

    1. This has been going on for years, where every software update is a game of whack a mole in trying to figure out what new “features” have been introduced. The podcast app on iOS is a perfect example of another place, kind of like email, where every single update seems to break random stuff.

  4. This appears to be fixed.

    Those having issues, try to authenticate now. It should go through.

    Someone made a change, and it conveniently didn’t require a software update.

    Phew.

    1. I don’t think the problem is really fixed. My Apple Mail and Apple Calendars are not working with my Google accounts even after authenticating through Safari. Should I just remove the accounts from both and then try adding them again? Anything I should know to look out for when setting them up? I can’t do without Google products, I’m too invested in them to give them up but this is a problem for me. I shouldn’t have to log into 3 different Google accounts to get all my stuff. Syncing them to my Apple apps never used to be a problem.

  5. I have had issues with mail on macbook air not accepting p/word/email for days now – twc.com – was on phone for hours with apple/spectrum and no answers yet but think now it has to be Mojave as mail works fine on ipad – I hope they fix it soon for all of us…

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