Siri’s co-creator hits back at claims Siri was broken from launch

“In the wake of a recent damning report, suggesting that Siri is broken, and has pretty much been that way since the start, Siri’s co-founder Dag Kittlaus has hit back at one of the article’s claims,” Luke Dormehl reports for Cult of Mac.

“What he disagrees with is a quote from former Apple executive Richard Williamson, who left the company in 2012 following the disastrous launch of Apple Maps,” Dormehl reports. “‘After launch, Siri was a disaster,’ Williamson was quoted as saying in The Information‘s Siri profile. ‘It was slow, when it worked at all. The software was riddled with serious bugs. Those problems lie entirely with the original Siri team, certainly not me.’ On Twitter, Kittlaus responded…”

“While everyone seems to agree that Siri had a few teething problems early on, though, Richard Williamson’s comments raised the ire of notable tech journalist and Apple writer Steven Levy,” Dormehl reports. “‘That quote is kind of amazing,’ he writes. ‘Even if true (and I believe Dag) brazenly pushing blame to someone else for a product you were responsible for is a very bad look.'”

Read more in the full article here.

MacDailyNews Take: Even when he isn’t blaming others, Williamson’s work speaks for itself.

Yes, Apple released this to the public without it being labeled a beta
Yes, Apple released this to the public without it at least being labeled beta software

Former Apple employees reflect on Siri’s ‘squandered lead’ over Amazon Alexa and Google Assistant – March 14, 2018
Siri creator Dag Kittlaus diagnosed with same rare type of pancreatic cancer Steve Jobs had – January 12, 2017
Siri co-founder Kittlaus amicably departs Apple – October 24, 2011
Apple to Maps manager Williamson: Get lost – November 27, 2012


    1. I think everyone is doing better with their AI assistance. Siri just sucks, period. Hate the thing.

      I’m constantly blow away at Alexa and how much better it simply works. Makes me frustrated at Apple for squandering a huge lead they had with the release of Siri way earlier than all the competitors.

    2. Forget about where SIRI was SIX years ago!

      Worry about where it is now and how it can be improved. Everyone wants SIRI to be the best. Work on making it the best and stop pissing and moaning about the way it was FOUR, FIVE or SIX years ago.

      What is the SIRI team doing? Who is in charge? TIM, if the guy or gal in charge isn’t getting it done then get someone who can.

      And TIM, this goes for the rest of the company’s efforts. Bring down the hammer on those who enjoy looking at themselves in the mirror more than producing good results. Geez, you’re paying them a fortune. They should all be shitting-golden-goose eggs for products, not cow pies.

      1. Step one: restore all Siri functionality to what it was when they first bought it and before Apple lobotimized Siri due to their security policy at the time. Make those features secure under Apple’s security policy, THEN work on new features. They’re already far behind but it pays to put work in on a stable foundation.

      1. Certainly her understanding is excellent these days and in various tests she has done very well against the opposition the problem more lies in her ability to act upon it, ie the I have found this on the web rather than actively being able to tell you direct though only Google for obvious reasons is markedly better. Where it suffers badly however especially against Alexa, is the narrowness of the services it offers which is inexcusable as its more laziness on the part of the developers/leadership rather than innate intelligence of the product. I think we all know they probably planned to have a big launch of such capabilities in one big presentation set some time in 2019 no doubt, being totally blindsided by any idea that anyone else could possibly do better in the meantime. That’s the problem working out of a garage I guess … Oh wait.

  1. but it has been my experience that complainers are much, much more vocal than satisfied customers. So, take the bitching on this forum with a large grain of salt, because the complainers take many forms, from people with legitimate issues to people who are never satisfied with anything to Android trolls, contrarians, and haters who get their jollies by distributing disparaging propaganda and stirring up Apple loyalists. The truth is almost always somewhere in between.

    1. MDN is clearly bananas…well at least the guy wielding the big anti free-speech, #irony_desert, heavy handed “your personal view subverts our entitlement message” moderation weapon.
      Sorta self defeating really.

      I am so controversial!

      Gotcha on Friday, March 16, 2018 at 1:35 pm
      Your comment is awaiting moderation.


  2. Siri was a great idea, with technology ahead of the competition. But it was a small start-up . Apple’s job was to turn it into a solid consumer-grade service, and allow it to scale to Apple’s user-base.

    The screwed it up, like they did with Maps.

    The problem, as we’ve seen, is that once you teach people about the very serious limitations of a product/service (Maps, Siri), it’s very hard to win them back.

    I’ve just now started using Maps again (how many years later?) I still don’t trust it as definitive (if I want to be sure, I instinctively reach for Google Map).

    I don’t ask Siri for much of anything anymore. Tired of getting useless results. I actually think it’s getting worse, not better.

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