MacBook Pro users reporting widespread system freezes with OS X 10.11.4

“A large number of MacBook Pro owners running OS X El Capitan are reporting widespread system freezes since installing the 10.11.4 update to Apple’s Mac OS,” Tim Hardwick reports for MacRumors.

“Hundreds of MacRumors forum members have been posting to a dedicated thread to discuss the issue, which spans 20 pages at the time of writing,” Hardwick reports. “The problem appears to be concentrated on 13-inch Retina MacBook Pros (Early 2015) running 10.11.4.”

Hardwick reports, “Users report that their system becomes totally unresponsive at seemingly random times, with no way to regain access to their Mac other than to force a hard reboot. ”

Read more in the full article here.

MacDailyNews Take: Our sources tell us that Apple is aware of this issue and is working on a fix. 13-inch MacBook Pro with Retina display (Early 2015) users may want to forgo updating to OS X 10.11.4 for the time being.

SEE ALSO:
Open letter to Tim Cook: Apple needs to do better – January 5, 2015

36 Comments

    1. Hey, what’s going on inside of Apple?

      They have a staff of hundreds of thousands of employees using Mac OSX. They don’t use them to ‘Alpha test’ new releases?

      Oh, right, they don’t want to endanger their “workflow.”

      Understood.

  1. El Capitan is El Crapitan plain and simple!!! Damn Junk as an OS goes!!! Having a OS every damn year is STUPID Tim Cook. How about every 2 or 3 years with 95% of the bugs fixed before you put it out. Just my opinion…….

  2. The usual MDN fanboys are conspicuously silent when Apple’s newfound mediocrity hits them in the face.

    Cook needs to fix the software mess at Apple pronto.

    1. Yes because one bug (which never happens elsewhere) constitutes an entire breakdown of a company.

      Sterling analysis there worthy of a Barnum & Bailey clown. Pat yourselves on the back and shoot some spritzer down your pants.

    2. Yes, Mike. The supposed fanboys of the supposed Apple cult are conspicously silent in NOT coming out with protestations such as “it can’t be true”, “they must be lying” or any such blindly adoring statement.

      On the other hand, the trolls are coming out – as is all too usual – with their vacuous whining and goading.

  3. I had a freeze last week on a Macbook Air. No biggie. I just restarted and then updated to the 10.11.5 beta a few days later. It was actually sort of nostalgic. I haven’t had OS X freeze on me in many years.

  4. It’s not just the MacBook Pro. I own a 13″ non-retina MacAir: Apple e-mail no longer connects, the screen freezes, and Guest User (which is disabled) pops-up on the sign-in screen after reboot. My neighbor’s 11″ MacAir has frozen completely and he can’t even access his OS! As I stated several years ago, Tim Cook will destroy the Apple computer. For anyone who want to write something negative to this comment, you can start by naming ONE – just ONE – OS that has been functional since Tim Cook became CEO. I’ve been a Mac user since the late 1980s, and sadly I think it’s time invest in Wndow – at least I’ll know what I’m dealing with!

    1. Mac OS X 10.6.8 Snow Leopard was super stable for me. But this was when Steve Jobs was CEO. Since Tim Cook took over, not one OS is has been worth a damn!!!!!!

    2. Steve was still in charge when Lion was released along with the joke called iCloud.

      This haven’t been the same since Snow Leopard was discontinued.

  5. Not just a software bug, I’ve also seen failures in the field due to sata cable failure in this model. The failure mode makes the MacBook slow, then unresponsive.

  6. The aging 8 year old MacBook is working just fine with the new OS. So is the 11 inch MacBook Air.

    Strange the the Pro line should be having problems though.

    Well, there’re only Macs so nobody cares.

  7. As a member of the testing community for Apple, I can tell you that apple puts their OS through plenty of testing. And, as everyone knows, no matter how much testing you do even with thousands of testers, something will pop up.
    And are you really complaining that ONE model of MacBook is having a problem? Seriously? Microsoft has released updates that have shut down millions of systems across multiple models. Come on, you clearly just like shitting on Apple.
    I have El Capitan 10.11.4 on all 5 of my Macs INCLUDING my Mid 2007 24 inch iMac which is actually end-of-lifed with Apple and all of them run better than ever. So, congratulations Apple on another wonderful upgrade that continues to refine and optimize above the previous version.
    I’ve said it before and I’ll say it again, if you think their products are such shit, then just go by a Windows machine and stop trolling the Mac forums. Enjoy it. Can’t wait to hear you drool over your amazing specs without mentioning the awful OS you are forced to run or how those amazing specs are built on inferior hardware components that will fail in 6 months. Enjoy your better life using non-Apple products.
    What miserable fucks you all must be to have nothing better to do than rehash tired complaints about nothing.

      1. Nowhere remotely close to a valid comparison.

        Politics: “Agree with us, enthusiastically, or you can just fuck off out of the country. The fact that this will enormously disrupt your life, separate you from your family, maybe make you start your career again – I don’t care. If you think going to war with Iraq (or whatever) is a bad idea, you are bad and unpatriotic and can just fuck off.”

        Technology: “You think this product is crap… go buy one of many others”.

        Notice that in the latter, you are not being asked to agree with anyone, there is no great barrier to moving, you are not being punished and you are NOT being deprived of anything. You are just being asked to be a big boy… to stop the petulant whining, be sensible and buy something you think is better.

        Of course, that is not going to happen, because the intention of One Note Joe and his like is not any kind of constructive discussion, nor figuring out what is the best product and then buying it. Rather, the INTENTION is merely to goad people, and that is all. What pathetic babies. What sad little lives they must have.

    1. These things are hard to catch. How is it that out of hundreds of thousands or maybe millions of MBPs a few hundred have problems?

      I used to write software for a scientific instrument. We would test things a lot in-house but when I visited customers I would find odd things that I had never seen.

      I have seen unsolved issues where memory would pass memory tests for hours but would fail when running an applications. Changing memory would fix the problem. No idea why.

  8. This is appalling.

    What’s worse is that Apple’s quality problems aren’t just isolated incidences, they are happening regularly. For instance, the iCloud outage this morning:

    http://appleinsider.com/articles/16/05/13/apples-icloud-mail-notes-services-hit-by-sudden-outage

    I’m sorry, but the many apologists on this site seem oblivious to the fact that Cook has not maintained the software quality that once made Apple truly great. He is allowing Apple to become the new Microsoft.

    1. I have to point out that such, admittedly appauling, problems have been more or less regular events from Apple pre-Jobs’ return, during Jobs’ return and after Job’s return.

      IOW: Nothing new here folks. It’s not fodder for fire set by the Apple bear bullshitters.

      That said: Fix This Apple Now!

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