Android device performance lags behind Apple’s iOS; Device failure rates show glaring disparity

Android devices are no match for their iOS counterparts when it comes to device performance, according to the Q1 2016 State of Mobile Device Performance and Health report released today by Blancco Technology Group.

Based on diagnostics tests run on millions of iOS and Android devices via the SmartChk platform, the report reveals a glaring disparity in failure rates for Android devices (44 percent) and iOS devices (25 percent) during the first quarter of 2016. What’s more – out of the 44 percent of Android devices that failed, the Samsung Galaxy S6, Samsung Galaxy S5 and Lenovo K3 Note models had the highest failure rates.

“Android devices seem to be a contradiction in terms,” said Pat Clawson, CEO, Blancco Technology Group, in a statement. “On the one hand, Android is the number one operating system in terms of global market share. But despite this advantage, Android device performance still lags behind iOS and tends to be plagued by high rates of crashing apps and app cache. With the launch of new smartphone models this year – such as Samsung S7, LG G5 and the rumored iPhone 7 – it will be interesting to see how Android device performance stacks up against iOS in the coming months.”

Key highlights from the Q1 2016 trend report include:

• Out of the 25 percent of iOS devices that failed, the iPhone 6 and iPhone 5s models had the highest failure rates – at 25 percent and 17 percent, respectively.
• While dual SIM emerged as a common source of performance issues in Europe and Asia, it was not prevalent in North America.
• Crashing apps were detected on 74 percent of Android devices, while open/cached apps were found on 44 percent of Android devices.
• A significant portion of the top 10 Android crashing apps in Q1 2016 were security-related, including Lookout, 360 Security, CM Security and AVG AntiVirus.
• Device failure rates were significantly higher in Asia (55 percent) than in North America (27 percent) and Europe (35 percent).
• ‘No Trouble Found’ returns were highest in North America (73 percent), whereas they were far lower in Asia (45 percent) and Europe (65 percent).

Clawson concluded, “Our data’s value goes far beyond providing a glimpse into device performance issues and trends. By using our analytics dashboard and business intelligence, mobile network operators and OEMs can actually see real improvements to their business, such as a more efficient post-sales customer experience, increased foot traffic, upsell opportunities, fewer NTF returns and reduced customer churn. For enterprise businesses, our data can help get C-level buy in to implement diagnostics tools as a way to cut down on unnecessary IT/support desk workloads, manpower and costs.”

Source: Blancco Technology Group

MacDailyNews Take: ‘Tis hardly shocking that high quality Apple devices outperform cheap derivative junk. We’re surprised that some of that Android crap even turns on out of the box.

Never forget that Android is a BlackBerry clone that was hastily rejiggered at the last minute to mimic iPhone in a panic by Google. Obviously, mistakes were made and corners were cut. So, the Android rush-job is a privacy and security nightmare. It’s a fragmented morass. It’s too many cooks in the kitchen. It’s crap-by-committee lowest-common-denominator junk.

And anyone who rewards blatant thieves by settling for Android garbage deserves their fate.

Bad news for Fragmandroid: FCC and FTC launch inquiry over mobile security updates – May 10, 2016
Google’s flawed Android is essentially unfixable – May 2, 2016
Apple’s deep commitment to security – April 18, 2016
Apple: We have the ‘most effective security organization in the world’ – April 16, 2016
85% of mobile device failures occur on Android, with Samsung leading the way – February 23, 2016
More than 90% of Android devices are running out-dated, insecure operating system versions – January 27, 2016
Dangerous new zero-day flaw affects more than two-thirds of all Android devices – January 20, 2016
Android malware steals one-time passcodes, a crucial defense for online banking – January 14, 2016
New Android malware is so bad, you’d better off buying a new phone – November 6, 2015
Apple issues iPhone manifesto; blasts Android’s lack of updates, lack of privacy, rampant malware – August 10, 2015
New Android malware strains to top 2 million by end of 2015 – July 1, 2015
Symantec: 1 in 5 Android apps is malware – April 25, 2015
Kaspersky Lab Director: Over 98% of mobile malware targets Android because it’s much, much easier to exploit than iOS – January 15, 2015
Security experts: Malware spreading to millions on Android phones – November 21, 2014
There’s practically no iOS malware, thanks to Apple’s smart control over app distribution – June 13, 2014
F-Secure: Android accounted for 99% of new mobile malware in Q1 2014 – April 30, 2014
Google’s Sundar Pichai: Android not designed to be safe; if I wrote malware, I’d target Android, too – February 27, 2014
Cisco: Android the target of 99 percent of world’s mobile malware – January 17, 2014
U.S. DHS, FBI warn of malware threats to Android mobile devices – August 27, 2013

[Thanks to MacDailyNews Readers “Fred Mertz,” “Brawndo Drinker,” and “Dan K.” for the heads up.]


    1. As you well know, that won’t happen. Apple’s overpriced, underpowered toys have no appeal to the Android constituency, who are a frugal and tech-savvy lot. When devices fail, as all devices must, they know what to do: ditch them and buy two more on the latest BOGO plan, selling one of them to a sort-of friend. Android users are privy to a Truth that escapes iOS users: smartphones are devices, not divinely ordained artifacts of worship.

  1. “Out of the 25 percent of iOS devices that failed, the iPhone 6 and iPhone 5s models had the highest failure rates – at 25 percent and 17 percent, respectively.”

    How many Apple fanboys think that these failure rates are acceptable?

    1. I’ve had zero failures of many iPhones used since 2007. More uninformed imbecility. Go buy your Android phone and Windows PC and be done with it.

      “Among the findings are that for the second quarter in a row, there were far more device failures in Android phones (44 percent) than in iOS phones (25 percent). Samsung topped the list of Android manufacturers with the highest rate of device failures.”

      Android devices suffer higher failure rates than iOS:

  2. What is their definition of “failure rate” exactly?

    Is it software crashing or the device physically failing… Because I find it extremely hard to believe a 25% hardware failure rate for an apple device. If that were the case, given the medias negative apple bias, it would be blasted all of the place.

    In the same regard I have a hard time believing a nearly 50% hardware failure rate for android devices. If their definition of failure is the need to force reboot, then I would believe these numbers, but otherwise it seems specious to me

      1. I read the article and in the methodology they list several factors constituting a failure. 9 out of 10 of them refer to software incompatibilities, including the inability to update software as a device failure, including the need to restart a device if an application becomes unresponsive. So, they restarted devices every time an application was unresponsive instead of quitting and relaunching the app. And they also counted return rate as a failure… That’s insane….

        If they were going on strictly a hardware level, I.e. Actual physical device failure, the numbers would look something like this:
        iOS devices: 1.061%
        Android: 4.691%
        (All manufactures, some are higher some are lower)

        Still about the same percentage difference, except much more reasonable given a more exacting criteria. My math is rough, but is still much better than what they’ve shown.

  3. “Failure” is a heavy word. If it were really anything remotely close to that, in a sense that I’d use the word, we certainly wouldn’t be seeing the overwhelmingly positive satisfaction rates that surveys show – again, and again, and again.

  4. So with Android’s failure rates so high, one would assume that the number of Android users is not as high as the numbers would make you think. Are they are just replacing broken junk?

  5. This analysis makes no sense.. You’re basically comparing a single fruit to the rest of the fruits in a market. If you are comparing failure rates of OSes, fine. If you are comparing failure rates of devices, separate out the OEMs involved. Mixing SW and HW to compare gives no one relevant info and is just spinning results to attract clicks.

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