85% of mobile device failures occur on Android, with Samsung leading the way

“The overwhelming majority of mobile device failures come from handsets running the Android operating system, new data reveals, showing that Samsung devices are responsible for the most overall issues,” Roger Fingas reports for AppleInsider.

“Among Android units, Samsung devices suffered the highest failure rate at 27 percent, according to data published by Blancco Technology Group on Tuesday,” Fingas reports. “Lenovo was close behind at 21 percent, and followed by Motorola at 18 percent, Xiaomi at 11 percent, and lastly Asus at 8 percent.”

“The BTG data is based on the diagnostics testing of ‘millions’ of iOS and Android devices in Asia, Europe, and North America, using the company’s SmartChk platform,” Fingas reports. “Globally, the greatest problems were reported to be with cameras, which accounted for 10 percent of device failures. Touchscreens failed in 9 percent of cases, battery charging was an issue in 8 percent, microphones caused problems in 6 percent of issues, and general performance was pegged at 6 percent.”

Read more in the full article here.

MacDailyNews Take: Now to be fair, this is only because Android is an inferior product peddled to cheapskate tech illiterates who do not value their privacy and/or who are unable to recognize a half-assed knockoff from the revolutionary original.

Android is a BlackBerry clone that was hastily rejiggered to mimic iPhone in a panic at the last minute.

Obviously, mistakes were made and corners were cut.

So, the Android rush-job is a privacy and security nightmare. It’s a fragmented morass. It’s too many cooks in the kitchen. It’s crap-by-committee lowest common denominator junk.

Anyone who rewards blatant thieves by settling for Android garbage deserves their fate.

More than 90% of Android devices are running out-dated, insecure operating system versions – January 27, 2016
Dangerous new zero-day flaw affects more than two-thirds of all Android devices – January 20, 2016
Android malware steals one-time passcodes, a crucial defense for online banking – January 14, 2016
New Android malware is so bad, you’d better off buying a new phone – November 6, 2015
Apple issues iPhone manifesto; blasts Android’s lack of updates, lack of privacy, rampant malware – August 10, 2015
New Android malware strains to top 2 million by end of 2015 – July 1, 2015
Symantec: 1 in 5 Android apps is malware – April 25, 2015
Kaspersky Lab Director: Over 98% of mobile malware targets Android because it’s much, much easier to exploit than iOS – January 15, 2015
Security experts: Malware spreading to millions on Android phones – November 21, 2014
There’s practically no iOS malware, thanks to Apple’s smart control over app distribution – June 13, 2014
F-Secure: Android accounted for 99% of new mobile malware in Q1 2014 – April 30, 2014
Google’s Sundar Pichai: Android not designed to be safe; if I wrote malware, I’d target Android, too – February 27, 2014
Cisco: Android the target of 99 percent of world’s mobile malware – January 17, 2014
U.S. DHS, FBI warn of malware threats to Android mobile devices – August 27, 2013
Android app malware rates skyrocket 40 percent in last quarter – August 7, 2013
First malware found in wild that exploits Android app signing flaw – July 25, 2013
Mobile Threats Report: Android accounts for 92% of all mobile malware – June 26, 2013
Latest self-replicating Android Trojan looks and acts just like Windows malware – June 7, 2013
99.9% of new mobile malware targets Android phones – May 30, 2013
Mobile malware exploding, but only for Android – May 14, 2013
Mobile malware: Android is a bad apple – April 15, 2013
F-Secure: Android accounted for 96% of all mobile malware in Q4 2012 – March 7, 2013
New malware attacks Android phones, Windows PCs to eavesdrop, steal data; iPhone, Mac users unaffected – February 4, 2013


  1. You know the old Mark Twain saying: There are 3 kinds of Lies:

    Lies, Damn Lies, and Statistics.

    What percentage of mobile phones are Android? If Android is 85% of the market, then I would expect Android to account for 85% of mobile device failures. It the relative proportion that’s interesting, not the raw number…

    1. Exactly.. This report may be accurate for mobile phones taken as a whole assuming a representative cross-section. However unless you also put it into perspective with the number of handsets sold to date for each brand represented you don’t see the full picture of what the actual fail rate of units for each brand. For example, if there are 2 Android phones for each iPhone sold to date, the percentages for each Android vendor would be halved and iPhone doubled making iPhone top Samsung’s failure rate over their respective lines.

    2. @macman1984: not sure why you get negative votes when what you say is spot on. This is by far the most piss-poor “report” I have ever seen … which probably means ANALysts will lap it up.

      It is just disappointing that MDN & Co feel the need to cheer that report … it would have done wonders for their credibility if they said it as it is: poor report, move on or even better, look at some better numbers.

    3. Yep, this percentage game is bogus. Plus, I would imagine a lot of those phones are the cheaper ones that aren’t built to the standards of a high end phone. I don’t think we need silly stuff like this to make Apple products look better.

      1. So normalizing the graph with the approximate marketshares of iOS and Android with 15 representing iOS and 21.25 (85/4 times the marketshare) for Android we would get slightly less than 3 iOS device failures for every 4 Android device failures.

          1. We could do it the other way.. Making the graph represent 100 total units, normalizing to approximately 1:1 given the 80% Android market share would require us to multiply iOS number by 4 and keep the Android the same.. So since there are about 4 Android units per iOS device, the math would be (4 * 15) or 60 for iOS vs 85 for Android.. Still get the same slightly less than 3 iOS failures for every 4 Android.

            1. Ok, one more angle to explain the exact same concept.. Assume the graph represents 1000 units. This would mean 150 iOS and 850 Android devices failed. Assuming the approx. 80% Android marketshare, let’s say the world has 100k mobile phones total consisting of iOS and Android devices. This would represent 20k iOS and 80k Android. 150/20k = 0.75% iOS failure rate. 850/80k = 1.1% Android failure rate. All I’m saying is that by taking into account the relative number of each OS’s devices the failure rates are not that far apart. 0.75 vs 1.1 is a bit less than 3 of 4. As the source claims to have repaired millions of devices, the deviation in failure rate relative to each other should be minor.

    4. Lies, damned lies, and statistics
      From Wikipedia, the free encyclopedia
      “Lies, damned lies, and statistics” is a phrase describing the persuasive power of numbers, particularly the use of statistics to bolster weak arguments. It is also sometimes colloquially used to doubt statistics used to prove an opponent’s point.

      The term was popularised in the United States by Mark Twain (among others), who attributed it to the British Prime Minister Benjamin Disraeli: “There are three kinds of lies: lies, damned lies, and statistics.” However, the phrase is not found in any of Disraeli’s works and the earliest known appearances were years after his death. Several other people have been listed as originators of the quote, and it is often erroneously attributed to Twain himself.

    5. Forget the “lies” 85% is a large number irrespective of the numbers sold. The other factoid that you forget is that Droid’s software debacle’s are probably the main culprit. I had a Droid for four years and in that four years I got one OS update because of the different processors. Google couldn’t keep up the open source software fast enough because people were writing stuff that wasn’t compatible with the previous os updates. I had apps that would worked one day and the next day they had to be deleted. Google could not keep up with the apps to see if they worked on the OS like Apple does with their apps. With Apple, people who use the original iPhone can continue to use it until it stops working. You can’t say that with the original Android.

      1. You clearly aren’t understanding what the problem is with this “lie”.

        85% is a large number, but 85% of what? It sure as hell isn’t 85% of Androids sold, it’s 85% of phones being taken in for repairs.

        And Android global market share is around 84.7% according to a November 2015 Gartner report. So 85% of phones in for repair being Android should be nothing to write home about.

        The stat we actually need is what percentage of phones *sold* are taken in for repairs, and break that down by platform and company.

  2. Hee, Haw! Go, Samsung, go! Rethink what a smartphone can do: Have a failure rate of 85%. It’s what’s next: Turn it on, it fails.

    Those Koreans sure do be funny.

    1. Oh. Dear. God.

      American education is really showing it’s quality …

      I’m embarrassed for being a fellow human being by simply reading your comment. How can I ever look a Bonobo in the eye again and think humans are more intelligent …

    2. The report does not say that Samsung phones have a 85% failure rate. The report does not even say that Samsung has 27% failure rate (the statistic that actually mentions Samsung).

      What is says that of all mobile devices (not even smartphones), those with Android comprise 85% of phones with reported device failure.

      Too bad the author (not to mention “someonesmom”) didn’t bother to do a five-second Google search to see that Android has had a roughly 80% market share for the past few years. So an 85% failure rate isn’t great, but it’s not the end of the world, either…

  3. MDN, every time I open one of your articles I get a notification that cdn.adfront wants to use my location. I don’t mind denying them once, but I resent having to do so each time I open an article. I do not grant just anyone the ability to know my location. I consider that to be an invasion of my privacy. Please stop this behavior.

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