“It’s been a bumpy start out of the gate for the iPad Pro, Apple’s latest member in its tablet family,” Tiernan Ray reports for Barron’s. “The device became available on Wednesday. Some of those of us who purchased one have experienced some frustrations.”
“First, some users have experienced a situation where the iPad Pro fails to start — the screen remains dark, the home button is unresponsive — after it has been charging for some time,” Ray reports. “I have experienced the phenomenon multiple times with the unit I bought. It seems justs about every time the device is left plugged in and charging for an extended period of time, the result is the device is dark and needs to be forced to restart, a process achieved by holding down the power and home buttons.”
“In addition to that issue, users like myself who purchased the iPad Pro immediately on Wednesday were not able to get the ‘Pencil,’ a special stylus designed expressly to enhance the capabilities of the device,” Ray reports. “My checks of area Apple stores in New York over the weekend indicated no supply of the $100 accessory. Apple’s online ordering system indicates a shipping time of four to five weeks for new orders.”
Read more in the full article here.
MacDailyNews Take: Sigh.
SEE ALSO:
Apple’s perplexingly incomplete launch of the iPad Pro – November 16, 2015
Apple’s major problem is Tim Cook – November 16, 2015
At Apple, it seems as if no one’s minding the store – November 13, 2015
Publishers underwhelmed with Apple News app – November 13, 2015
Apple’s joyless iPad Pro launch: WTF are the Apple Pencils and Smart Keyboards? (4-5 weeks away) – November 12, 2015
Apple’s best days are behind it or something – November 7, 2015
Apple TV 4 is a beta product and, if you bought one, you’re an unpaid beta tester – November 5, 2015
Apple Watch has arrived for just 22 percent of preorder customers – April 28, 2015
Open letter to Tim Cook: Apple needs to do better – January 5, 2015
Tim Cook’s mea culpa: iMac launch should have been postponed – April 24, 2013
Tim Cook open letter: We fell short with new Maps app; we are extremely sorry – September 28, 2012
With obtuse iPad 2 launch, Apple fails to delight 49,000 customers per day – March 21, 2011