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NY Times: Samsung Galaxy S6 and S6 Edge lack compelling software; not enough to pull company out of tailspin

“Samsung finally seems to understand the many criticisms that have long been leveled at its phones: the plastic hardware looked cheap, the most promoted features were mostly useless and the software was too complicated,” Farhad Manjoo writes for The New York Times. “Samsung, according to Samsung, has realized the errors of it ways.”

“The realization was born out of necessity. Samsung’s market share and profits in the smartphone business have plummeted over the last year. The company, which is based in South Korea, is in the unenviable position of getting squeezed from the bottom by the affordable phones made by Chinese upstarts like Xiaomi and at the top by Apple’s powerhouse line of iPhones,” Manjoo writes. “Despite improved hardware, the S6 and S6 Edge still lack compelling software. Unlike Apple, Samsung has never managed to create a built-in suite of software and services to keep people hooked to its own phones. And there are few obvious ways for Samsung to address this glaring flaw.”

The S6 and S6 Edge “are still something of a pain to use. The S6 and S6 Edge run Samsung’s modified version of Google’s Android operating system. Despite Samsung’s engineers’ efforts to clean up the software, the phone’s interface is a hodgepodge of odd design decisions and overly complicated functions… They sell for about the same price as Apple’s latest devices, $199 and up with a two-year contract, or more than $650 without a contract,” Manjoo writes. “If you pay the premium price to Apple, you get a phone with a well-designed operating system, no overlapping preloaded apps, and a host of services that often work very well, like iMessage, Apple Pay and expanding compatibilities with Apple’s personal computers and devices like the Apple TV and, soon, the Apple Watch. You can criticize Apple’s sticky ecosystem as a form of consumer lock-in, but Apple sure has built a luxurious prison, and customers are willing to pay extra for it. If you pay that premium to Samsung, you don’t get a whole lot more than you can get on, say, a phone made by Xiaomi, OnePlus or any of a dozen smaller players.”

Read more in the full review here.

MacDailyNews Take: Well now, there’s a lovely review.

Read the full review with its mentions of how much the “the S6 and S6 Edge strongly resemble Apple’s iPhone” and more.

Have a nice day, slavish copier!

[Thanks to MacDailyNews Readers “Fred Mertz” and “Dan K.” for the heads up.]

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