Apple launches iPod nano (1st generation) Replacement Program

Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.

This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.

Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.

Note: This battery issue is specific to the iPod nano (1st gen) and does not affect any other iPod.

You may order a replacement unit via the web. Your iPod nano serial number will be checked to verify that it is eligible for this program. You will receive a replacement unit approximately 6 weeks after we receive your current iPod nano (1st gen).

If you have a personalized iPod nano, you will receive a non-personalized replacement. Make sure to use iTunes to back up any data on your current iPod nano before sending it in for a replacement unit.

Identifying an iPod nano (1st gen): It has a black or white plastic front and a silver metal back – later iPod nano models have a metal front and back.

More info and ordering detailshere.

21 Comments

  1. I gave mine to a nephew, and got the email from Apple last night. After studying it carefully to make sure it wasn’t some sort of spam, I forwarded the email to my sister. I assume they’ll give you a replacement with a current model. I wouldn’t mind having gotten one, so I could get the Tiktok wristband. Now, I’ll think about getting the Tiktok for my nephew for Xmas.

  2. Mine’s been working wonderfully all along. It’s working better than the iPod Touch I’ve had a couple of years fewer. I hesitated, but I went ahead and submitted the replacement request.

  3. My first-generation iPod nono works fine, too; although the battery doesn’t hold a charge as long as it used to. I received a confirmation from Apple within hours of submitting my request for a replacement.

  4. Was just at the Apple store in Florida. An older lady brought in an iPod nano first gen that had overheated and melted the scroll wheel and a rectangle on the back. Battery gone wild..

    Apple indicated that they would replace it for free and the lady was upset that she would have to wait 6 weeks. What a crappy customer!!!

    She had left the nano in a hot car for several days. That is probably why the battery finally died. Apple was giving her a new free replacement unit…. And she bitched… Maybe she should have bought a Zune…. 🙂

    1. Better yet, Apple should keep a supply of Zunes on hand to give to customers like that. The replacements Zunes should have a sticker that reads: “When this breaks, try returning it to Microsoft!”

  5. while my serial number is eligible and i have already enrolled and was emailed a confirmation that a shpiping box is being sent to me, i don’t know if i can upgrade. my nano doesn’t hold a charge anymore, but it’s the source for music on my still excellent Altec Lansing IM7 and works just fine since the speakers are plugged in or are on battery. even if i had the old “other ipod” adapters (which i don’t), the new nanos of course wouldn’t fit. so i guess i can’t upgrade until i find out for sure what they’re replacing them with. sure, in theory i’d take a new nano, but it all reality, i NEED the old design.

    it leaves me a bit flummoxed.

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