“Research In Motion is facing a user revolt after tens of millions of users in Europe, the Middle East and Africa suffered a second day without services such as BlackBerry Messenger (BBM), as the company struggled with problems at its hub in Slough, Berkshire,” Charles Arthur reports for The Guardian.
“The company also revealed that the areas affected now include South America, with users in Brazil, Chile and Argentina suffering loss of service,” Arthur reports. “RIM may have suffered lasting damage to its reputation. Reaction on social networks suggested that some users are considering moving to other platforms, such as Android phones or Apple’s iPhone, which are not reliant on RIM’s centralised service for connectivity.”
Arthur reports, “The outage follows one that began on Monday morning at about 11am BST and lasted until late in the afternoon. RIM had indicated that the problem was fixed, but on Tuesday morning BlackBerry users discovered they had once again lost service, with limited access to emails, web browsing and secure services such as BBM. The problems have caused some people to reconsider their use of RIM’s platform…”
Read more in the full article here.
MacDailyNews Take: DCW.
Come on over, the water’s warm.
Amateur hour is almost over. RIM cannot afford this.
Yet their stock was soaring today. Go figure.
As Nelson would say, “HAH ha.”
in this day and age there’s no excuse for it to happen even once.. much less repeatedly.
How many massive outages has BB had int he last two years- like 4 or 5 right?
What do you think The Woz has been doing in his spare time?
hehe. making his escape each time on his segway?
Apple is more than happy to make more iPhones, iPads, Macs and more for you folks.
Hate kick them when their dow … Ummm…Any one seen my boots …..
Perfect timing!
Just in tome for the 4S.
“…Ahh, Mike, I thought you were in charge of the IT centers.”
“Jim you are just balls out silly. You damn good and well that you are responsible for data center work.
“Mike, data center yes, but this is an IT problem and it is you who failed and hit the rim.”
“Well Jim, I’m just glad we have our parachutes on.”
Brother-in-law just upgraded his BB Torch (sporting both soft and hard keyboards) to the iPhone 4S on Sunday, (while I was upgrading my iPhone 4). Meanwhile, the BB sync server kept crashing!! LOL, he can’t wait to be BB-free!
A BB Revolt… wow… text messages can be powerful bro, what’s your high score in Breakout, btw?
Off topic, but in Dulles airport I just passed a Samsung Galaxy Tab ad with the “catchy” marketing line: “It’s time to tab.™”
That just made me LOL!!
When is Coca-Cola going to sue Samsung for the misuse of their registered trademark TAB?
1
Whoops wanted to say I love your comment!
i’m guess that samsung will offer a settlement to Coca-Cola by saying:
“look guys, look how our tab’s and phones make a great coaster for your drinks. And it connects to the internet too, isn’t that amazing?”
Bigger question is, “why is RIMs network failing?”. Is there a problem with the hardware, software…both, or neither? Could outside actions against RIM be causing the failures? If so, by whom and why?
I question the simple answer being RIM does not have a good product, if that was the case they would have had many more problems than the ones we have seen recently.
with all due respect (and I’m an apple fan and a devoted iPhone user) but MobileMe email service has been nothing but a mess for the past few weeks. just go to support page on apple website, select MobileMe and check the history. almost every day there was a problem with it. I’m just hoping that it has something to do with iCloud coming out tomorrow. but if this continues, i will have no choice but to switch as reliable email service is very important to me..
There was one day that the email was down. Other than that I haven’t seen any problems. I suspect it is as you say. There is a lot going on behind the scenes getting ready for iCloud. Mobileme will be gone in a year.
Their stock is soaring because people want them to be sold, liquidated, and/or broken into bits.
Seriously, who really thought that system was a good idea?
Might be of interest….
Acronyms mean nothing if you haven’t been following closer. It’s Three words – spell it out. -RC.
DCW = Dead Company Walking (for the rest of us)