Apple explains MobileMe to iCloud transition

Apple Inc. has posted the following FAQ:

What’s happening to MobileMe?
Effective June 6, 2011, if you had an active MobileMe account, your service has been automatically extended through June 30, 2012, at no additional charge. After this, the MobileMe service will no longer be available.

What will happen to the content I have on MobileMe?
Apple has announced a new service called iCloud which will be available this fall and free for iOS 5 and OS X Lion users. When you sign up for iCloud, you’ll be able to keep your or email address and move your MobileMe mail, contacts, calendars, and bookmarks to the new service.

When iCloud becomes available this fall, more details and instructions will be provided on how to make the move.

Can I create a new MobileMe account?
You can no longer create a new 60-day trial account or start a new subscription using a code contained in a MobileMe box. However, if you have a Family Pack subscription, you can still create new family member accounts.

Can I upgrade to a Family Pack or purchase additional storage?
Effective June 6, 2011, you can no longer upgrade your Individual account to a Family Pack or purchase additional storage for your MobileMe account.

I purchased a MobileMe box and have not used the activation code inside. Can I get refund for it?
Yes. If you have an unused activation code from a MobileMe box, you can submit a refund request. More info here.


  1. Doesn’t really answer much.

    What do MobileMe family pack users do? Each get their own iCloud account? My family uses 1 iTunes account for everyone so all purchased content is shared.

    Why give users an extension to a service that’s being replaced by a free one?

      1. … move my iWeb sites to?
        I guess I could apply the $99 I’ll be saving yearly to a low-cost hosting service. What’s available for close to, or less than, $8 per month? 5GB of storage is Good Enough, more would feel good.

    1. I think the extension is a grace period where you can move your stuff over to the iCloud when you’re ready. that’s why it’s free. Many people will move right away. I sure will. I want the services.

  2. Vuja de?

    If I’m remembering correctly, this all happened before with iTools and OS9. The service was free to all users of OS9, then went through a name change and a fee was added.

    I’m getting dizzy.

      1. Is that a way of saying “Imagine Google Services”? No wait, that’s “imagine if every software service ever released stayed in BETA forever…”

    1. iTools was said to be “Free for life.”

      Then they changed the name, and started charging for it.

      I noticed that Steve didn’t make the mistake this time of saying those words.

      1. No, they said that your email name would never change.

        It is not the same thing, and the written agreement that you had to click through to get your iTools account in the first place said nothing at all about fees never being added in the future.

    2. Careful you’ll be flamed by the fanboys. It’s only money. Just pour yourself a tall glass of Koop-Aid and relax. Oh geez, now you did it. They’re pouring out of their momma’s basements! You just had to make a rational comment didn’t you? On MDN you cannot be a AAPL user/owner and comment honestly. For grown ups try Apple Insider or MacRumor.

    1. Things change. I have to sell my 8-tracks at a garage sale a few weeks ago because I couldn’t find a player that worked.

      Low and behold, the tracks were on iTunes, too!

    2. The reason Apple is better than Microsoft is that Microsoft tries to support all legacy hardware and software. That, and architectural brain farts, is why Windows is such a mess.

      If your father has an eMac, it’s a testimony to the quality of Apple products. He needs to buy a new Mac by any criterion.

      Now that you mention it, I can’t get any parts for my Model T from Ford. They have absolutely no respect for long-term customers like me. Now I have to upgrade to a Hupmobile. What? There aren’t any parts for that? Sheesh.

    3. Have they said IMAP mall clients won’t work with iCloud? I don’t see any indication that any old mail app you might now be using won’t continue to work. Did I miss something?

    4. Weeell… I have an SE30 that’s still going strong, but I hardly expect it to be up for the latest thing.

      It still does what I bought it for all thoae years ago and that’s ace, but that’s where it’s at…

    5. First off, Apple is about staying fresh. They do their best to support legacy systems, but sooner or later, they must move on so that they can continue bringing out the best.

      Secondly, you’re jumping to some harsh conclusions. Do some research before making bold statements/assumptions. Apple cares about its customers, but your dad’s eMac is 7 years old… no business sense for Apple to keep supporting it.

    6. @Sucker (not)
      Props to your dad (and his teacher, son). My money is on your dad and his ability to handle something newer. Since I figure you helped get him to his current “comfort zone” (as I did mine), don’t let him down (I damn sure won’t).

    1. Okay, Matthew Tyler-Jones, here’s what’s in it for you. iCloud will give you all of the services you now get from MobileMe. There are two disadvantages: 1) you have to do an easy switchover, and 2) the the price goes from $99 per year to $0, if you upgrade to Lion. That only costs $30 and you will probably do anyway. You also don’t have to do the switch in a hurry. Lion comes out in the fall, and you have until next spring to do the transition.

      What’s that you say? iCloud has a number of services you don’t want or need? Okay, in that case, figure out the percentage of iCloud’s services that you won’t use. Multiply that times $0.00, and that’s your loss. $0.00 I’m sure Apple will reimburse you for that.

      1. … the page you pointed to says: “you’ll be able to keep your or email address and move your MobileMe mail, contacts, calendars, and bookmarks to the new service.” … not a WORD about galleries or iWeb sites.
        And I was disappointed when I saw nothing about!

  3. Does this mean iWeb will move to iCloud? How about photo pages shares from aperture and iphoto, will these pages continue to exist? Will you still be able to upload photo pages via those apps?

      1. No… I don’t do MobileMe now. I did for about a year or so, but it didn’t exactly set me on fire.

        I’m not saying some people wouldn’t have use for it or some of the convenience of it, but in general the whole notion of the “cloud” appears to be a Rube Goldberg technology solution in search of a problem.

        I could use something like the “cloud” for my LAN (AirPort w/5 Macs) if it were something like a TimeCapsule with way more storage and way less expensive. Outside of that I have a problem with security and a couple of other issues inherent with “the cloud”.

        Besides… 5GB? Wow!

        I just bought a new 1TB ext drive for backup… that’s in addition to an existing 2TB raid and about 4 other ext drives of various hundred GBs capacity. They’re all just about filled to capacity, and no they aren’t filled up with illegal bit torrent downloads. It’s all my own original files.

        5GB isn’t even a drop in the bucket. And free isn’t going to last long, either. Apple may have billions on hand, but those data centers aren’t going to operate at a loss forever. Apple makes money everywhere, they don’t operate in one area at a loss and underwrite it with profits from elsewhere. Not for long at any rate.

  4. @MacinScott,

    “When iCloud becomes available this fall, more details and instructions will be provided on how to make the move.”

    Why give users an extension? Because those whose annual fee is due between now and fall when iCloud is released will not be able to migrate to iCloud if Mobileme is cut off now. The extra year is just to give people a cushion for migration.

  5. Uhhh, so what happens to MobileMe content and accounts between June 30 and “this fall”? My business and livelihood is tied into MobileMe (believe it or not), so I’m quaking a bit right now.

    Also, believe it or not, MobileMe has always been fantastically reliable for me in terms of syncing mail, contacts, calendars, bookmarks, etc. The launch was a train wreck, but it’s been great since.

    1. Oh, come on! Do some research before you ask a ridiculous question.

      ALL MobileMe accounts have been extended until June 30, 2012. That’s over a year from now. I’ll hazard a guess that next fall will happen before then. I could be wrong.

      1. I stand humbly corrected. In my palpitated panic, I glossed right over that “2012” part. Rest easy, MeMyselfI, you are not wrong. Fall ’11 will occur before June 30, 2012.

        My apologies to the entire Mac community.

        P.S…. Installing the iOS 5 Beta on my iPhone now. Can’t wait!

  6. One interesting change to iOS has already happened: when you check for available app updates in the App Store, you are now shown all your previously purchased apps even if they’re not currently installed.


    1. That’s normal. Just wait. It will come within a day. I suspect they are making it available gradually to prevent the servers from going down in flames.

Reader Feedback

This site uses Akismet to reduce spam. Learn how your comment data is processed.