Microsoft retail store traffic pales in comparison to Apple’s

Apple Online Store“It looks like an Apple Store, filled with eager employees in brightly colored T-shirts. Laptops, smart phones and MP3 players are arrayed on modern tables for anyone who wants to try them out,” Nathan Olivarez-Giles reports for The Los Angeles Times. “There’s even a desk in back where people can walk up and get expert technical help.”

MacDailyNews Take: Microsoft ought to waste their ill-gotten gains on a more direct messaging method: Buy every billboard in the U.S. and festoon them with: “Microsoft. We Have No Original Ideas. We Try To Copy Apple. Obviously And Poorly.”

Olivarez-Giles reports, “But the similarities between the Apple Store and the Microsoft Store begin to fade at the cash register — or at least they did one recent Saturday afternoon at the Shops at Mission Viejo mall. Over a half-hour period, 19 people walked out of the mall’s Apple Store carrying purchases in one of the company’s signature white bags. By comparison, just three walked out of the nearby Microsoft Store with merchandise.”

MacDailyNews Take: Two mice and a keyboard (gotta have those CTRL-ALT-DEL keys, you know).

Olivarez-Giles reports, “The survey may not have been scientific, but it reflects what analysts say is the challenge Microsoft Corp. faces in taking on Apple Inc. in America’s shopping centers. ‘The Microsoft Stores, it seems so far, lack the same cool factor as the Apple Stores,’ said Phil Baker, an independent technology analyst and consultant in Solana Beach, Calif. ‘It’s not entirely clear as to what the goal of the Microsoft Stores is, but it doesn’t seem to be as much about sales as it is about building the brand.'”

Full article here.

MacDailyNews Take: Microsoft’s retail stores are simply another thing in a long line of bad Apple simulations that pale in comparison to the real thing.

48 Comments

  1. I’m guessing Microsoft will get it soon…….if you don’t create the software and hardware yourself innovation is tough. Zune is a failure on many levels as it don’t do anything that innovated that consumers want. Marketing of it as well is another weak area for Microsoft. Dell has learned it’s lesson by buying Palm and will use that platform to bring new products to market without waiting for Microsoft to update it’s products. Apple has the right model of defining and control the experience as well as amazing marketing of their products.

  2. Almost all GREAT teams begin their greatness at the very top. Many examples abound: ie the Vince Lombardi Trophy as a prime example.

    Apple and its products are considered “cool” for several reasons, but those reasons are secondary to the “coolness” that is Steve Jobs and his great lieutenants.

    Maybe Microsoft and others try to copy Apple, but they don’t have the cool factor beginning at the top. Ballmer is anything but cool. Nerd maybe, but even has to push hard to achieve that.

    Delusional leader is more like it. Steve Ballmer is now on his way out. He has achieved his goal of aiding Apple where it is now. (May he be there as long as it takes, has now happened)

  3. This guy should NOT be counting “signature white bags” as sales indicators at an Apple Store. Whenever I buy something at the local Apple Store, they always ask if I want a bag. For something of small size (and many Apple products are in small minimalist packages), I don’t ask for a bag. Heck, they don’t even provide a paper receipt unless you ask for it. And sales take place all over the store, using those hip-holstered iPod touch mods, not just at the “cash register.” So this reporter probably missed half of the actual sales at that crowded Apple Store.

  4. MS may not be cool but the sales of Windows 7 is alone more than the sales of all products by Apple.

    Now for me that’s Cool.

    Apple products are for dumb stupid people who get fooled by their advertising campaign and buy Mac which costs $800 more than Windows 7 laptop and yet don’t come anywhere near in term of performance.

    Apple store attracts more crowd because that’s the only place you are gonna find their products. Where MS products can be found anywhere in the world.

  5. According to a study 60% people who buy Apple Products thinks that these products will make them cool among colleagues and ladies. In fact these people are suffering from low self confidence.

    Therefore I feel so sorry for you guys.

  6. In India, they know the cost of everything, but the value of nothing.

    India has so much Bull S@#! rules and ways to impede people from getting things done, that the Windows way of working seems very very natural to them.

  7. @ chaz

    what a lame way to explain why Apple failed in India. Say the same thing for Brazil and China as well because Apple didn’t Shine in those countries as well.

    Apple never worked in India because its not worth the money. We are not idiots like you who buy anything with “i” in it.

    And despite what you say about India, we are growing at 9.5 per cent a year where in US people are crying for jobs.

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