“Verizon is reportedly hiring hundreds of call center staff through third-party hiring companies, stoking speculation that the largest wireless carrier in the U.S. is preparing to launch the iPhone, a new report claims,” Josh Ong reports for AppleInsider.
“Customer service call center staffing companies Teleperformance and Ryla are looking for thousands of customer service representatives to field calls for a ‘major wireless cell phone service retailer,’ according to a report by CNET,” Ong reports. “Posts to the Careerbuilder website as well as the companies’ own websites reveal that the positions will be dedicated to ‘either a wireless, cell phone, or communications company,’ with additional positions offering technical support for ‘personal computers and portable devices like MP3 players and smartphones.'”
“One Teleperformance call center in Augusta, Georgia, will double its employees through the hiring campaign,” Ong reports. “‘It is for a major wireless company that we have secured a new line of business, one of our existing clients,’ Marcie Ballard, vice president of recruiting for Teleperformance, told the Augusta Chronicle, although she declined to say which provider. Both companies have prior experience supporting Verizon. Teleperformance also works with Apple.”
Read more in the full article here.
[Thanks to MacDailyNews Reader “Fred Mertz” for the heads up.]