Tell us how you feel about AT&T Mobility

It looks like AT&T has botched yet another Apple iPhone launch. Four for four. At least they’re consistent.

MacDailyNews reader continue to seethe as their attempts to give Apple and ATT money for new iPhone 4 units and “AT&T service” plans, which in major cities means pretty much “no bars for you,” fail miserably.

During iPhone pre-orders which began today, it seems that AT&T’s capacity has been exceeded. Again. And water is wet.

Apple’s website, although sluggish, seems to take the user’s info, but when Apple has to check with AT&T to determine upgrade eligibility, the process fails.

In our opinion, as the image above might indicate, AT&T is hopelessly overmatched and incapable of handling Apple’s iPhone business. They have no ability to adequately predict demand. They may also be hopelessly cheap in addition to being bungling amateurs. Inept AT&T, with their cobbled-together rebranded Cingular network, are holding back Apple iPhone sales and have been tarnishing the Apple brand for years now. Apple needs to add to their U.S. carrier lineup yesterday.

Apple and AT&T stand to make billions of dollars off iPhone 4 customers. For apple to not have adequate capacity or not have forced AT&T to have adequate capacity to take orders from current and new customers for hours now and counting is bush league.

But, don’t let our opinion cloud yours: Tell us below what you think of AT&T Mobility.

Now’s your chance; you never know, maybe somebody at Apple is actually paying attention as they, through their misguided exclusive-U.S. carrier choice, once again frustrate their customers, new and potential, to no end.

While you’re at it, let Apple CEO Steve Jobs know how you feel, too:

119 Comments

  1. Check this out: I just hear that the iPhone will be sell UNLOCK in UK, France and Germany. May be it is going to be sell unlock also in USA and that is why AT&T;is being so kind with it’s “eligibility” program. I can imagine AT&T;begging apple to hold the announcement…

    AT&T;: Steve, please, don’t say anything until I get the souls of a couple of millions more people”..

  2. I haven’t purchase an iPhone yet. I think the iPhone 4 will finally be my first – especially if I can glom on to a family member’s existing service. I’ve loved my iPod touch and Wifi iPad but I’m really looking forward to having e-mail access without a wifi connection.

  3. Unlocked? In US? Never happened before. Not even with most other GSM phones (AT&T, or T-Mobile). Can’t possibly think of a benefit from an unlocked iPhone in the US. Your only other carrier of choice is T-Mobile, and their 3G network is on different frequencies than AT&T’s (and most of the rest of the world’s), so even if you did get an unlocked iPhone in the us and put it on T-Mobile, you’d only get EDGE speeds, and even those would be slower than AT&T’s EDGE. Apple simply won’t bother.

  4. Truthfully, I haven’t had much of an issue with AT&T;’s service. I know I’m in the minority on this, and I’m sure that’s because I rarely make calls. However, today’s circus is ridiculous. I’ve had an easier time buying Madonna tickets for Pete’s sake.

  5. I’m attempting to buy my first iPhone. Switching from 6 years on Verizon. If a Verizon version of the iPhone was available I would have gone with them (even before this ridiculous “launch”) .

  6. AT&T;has been alright for me. As good as T-Mobile with better data. I live in the Portland/Metro area, Oregon.

    Cell technology is a challenge here, because there are hills that abound all over. Dropped calls are the worst issue, but for the past year I’ve had an iPhone, I’ve seen steady improvement, but it hasn’t been a show stopper. Data has always been great – and fast.

    I know the need to feel compelled to pile on, and many will, I’m just giving my experience. Once T-Mobile or Verizon get iPhone, think it will be smooth sailing? Those kids will get crushed. May make AT&T;look good. So a little wisdom in restraint might be wise…

  7. This is crazy! Has Steve Jobs gone soft? He would have never stood by and let another company ruin apple. That is exactly what AT&T;is doing! Wake up Steve, I understand you have had a ruff 2 years with your health,but if you still want to lead apple you need to get tough! Force AT&T;to get there act together and if they can’t move on! At this point AT&T;is a joke!!!

  8. Service in my area is good. I have always been pleasantly surprised by AT&T;. I think any carrier would have this problem. I would like to see them react faster to iPhone features (such as MMS and Tethering). I also think Tethering is a rip to pay extra to have limited data on your laptop. That’s just double dipping. Outside of SLC though, the service is spotty.

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