“The Federal Communications Commission is looking into why Verizon Wireless is now charging a $350 fee to some subscribers who want to break their cellphone contracts early, and sent the company a letter Friday asking for information about the new fee,” Amy Schatz reports for The Wall Street Journal.
“‘In light of the Commission’s ongoing interest in the issues associated with [early termination fees] and its pending proceeding regarding disclosure of billing information to consumers, we seek a more complete understanding of these practices,” the agency says in the letter,” Schatz reports. “A spokesman for Verizon Wireless, a joint venture between Verizon Communications Inc. and Vodafone Group, was not immediately available for comment.”
“The agency also asked for more information about “whether consumers are being charged for minimal, inadvertent use of Verizon’s Mobile Web service, and what notice is being provided to those consumers” of those fees. Some Verizon subscribers have complained about getting hit with a $1.99 charge for accidentally accessing Verizon’s Mobile Web service,” Schatz reports.
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