Top 10 myths and misconceptions about Apple Macs in the Enterprise

Multi-platform consultant Ryan Faas (who has lived the life of both a Windows and Mac sysadmin) examines the top ten assumptions about Macs in the enterprise, exposing the myths and facts.

“For most people, when they hear the name Apple, they think of consumer-oriented products such as the iPod and iPhone or of design professionals and educators using Macs,” Fass writes.

MacDailyNews Note: A $138 billion American multinational technology corporation with more than 20,000 permanent and temporary employees worldwide is Mac-based and has been for over two decades.

Fass continues, “Most people don’t immediately associated Macs (or Apple) with major business or enterprise environments. And yet, a recent survey by Yankee Group Research Inc. found that 80 percent of businesses today use Macs in some way (nearly double the 47 percent reported from a similar survey performed two years earlier).”

“To help make sense of the facts, this article presents the ten most common myths and misconceptions about Macs in the enterprise (as well as some accurate facts),” Fass writes.

Fass’ Top 10 Assumptions, Myths, and Misconceptions about Apple Macs in the Enterprise:
• Lack of Business and Office Software Tools
• Only Creative Types Want Macs
• Difficult to Integrate with Other Server Platforms
• Macs Are Difficult to Deploy, Update, and Support
• There Are No Enterprise-Level Support Options from Apple
• Macs Are Inherently More Secure and Not Susceptible to Malware (Mac workstations shouldn’t be considered immune to viruses, malware, or other security threats.)
• Moving to Macs Is a Difficult Transition
• There Are No Client Management Solutions for Macs
• Apple Is a Consumer, Not a Business or Enterprise Brand
• Macs Are More Expensive

Full article here.

[Thanks to MacDailyNews Reader “GizmoDan” for the heads up.]

32 Comments

  1. 9 of them are correct.
    Macs Are Inherently More Secure and Not Susceptible to Malware (Mac workstations shouldn’t be considered immune to viruses, malware, or other security threats.)
    This one is totally WRONG! Macs don’t get viruses, there is no malware, and Macs are more secure period!

  2. my PC’s motherboard just crashed a week ago, and i got sick of fixing parts again with a custom made PC. my PC is socket-478 based and it has seen LOADS of problems over the years, been formatted countless times (the last 2 years i only formatted 1 time, which is a great achievement), and tried almost all anti-virus/antispyware programs (norton which sucks, pccillin which eats up resources, AVG which is really CHEAP!, BitDefender which eats over 1GB RAM over a long period of operation).

    been doing a lot of my college work from my sister’s iBook G4 running Leopard.

    Now I’m proud to say that my family just got a brand new 20″ iMac with 4GB RAM.

    A worthy switch!

    ONCE YOU GO MAC, YOU NEVER GO BACK!

  3. ps: thanks to my bro-in-law for introducing apple to us.

    as of this week, our household has 7 macs (ibook g3, ibook g4, blackbook, 2 20″ iMacs, 1 MacbookPro, 1 Macbook Air) and 8 iPods from the 5th generation to ipod minis and the ipod classic.

  4. The question is what is Apple doing to dispel these myths.

    IMHO, they do nothing to dispel these myths.

    If they started taking these myths seriously and dispeling them one by one, with serious straightforward advertising which talks about specific software/services that address the myth then the world would be in for a serious awakening.

  5. “as of this week, our household has 7 macs (ibook g3, ibook g4, blackbook, 2 20″ iMacs, 1 MacbookPro, 1 Macbook Air) and 8 iPods from the 5th generation to ipod minis and the ipod classic.”

    So, you don’t like the iPhone? (j/k ” width=”19″ height=”19″ alt=”wink” style=”border:0;” />)

  6. “Only Creative Types Want Macs”
    “Difficult to Integrate with Other Server Platforms”
    “Macs Are Difficult to Deploy …”
    “Moving to Macs Is a Difficult Transition”

    and
    “Macs Are More Expensive”
    Actually are All True! After a fashion. Mostly, though, because you need to deal with your typical Mac-phobic IT department to get any of it done!
    That last point is true in any case. Up to a point. Macs do cost more than the PCs most Enterprise workers find on their desktops when they trudge in every dreary morning. Twice as much, frequently. Now, it’s true that those Macs are twice as capable as said PCs, thus worth the extra cost, but if all you need is that sub-$500 PC, why spend over $1,000 for a Mac to do the same work? Tiger‘s point is well taken, but is a hard sell to a CTO or CIO who’d rather grow their staff and budget rather than shrink them. Sure, SHE needs a Mac – she’s a “Creative Type” – but there are so many Worker-Bees out there that could get by with an HP calculator that requires support from People Who Report To Her …

  7. “Overall, however, Macs enjoy a good deal of security by obscurity. There is a much greater payoff in developing attacks on an operating system that is used by the vast majority of users than there is to developing one employed by less than 10 percent of the population. Eventually, as Mac OS X (either on Mac computers or in embedded form on devices like the iPhone, iPod Touch, and Apple TV) gains greater traction in the marketplace, malware attacks and virus threats will likely become a greater issue. For these reasons, Mac workstations shouldn’t be considered immune to viruses, malware, or other security threats”

    MDN: You may want to send him your diatribe on “Security through Obscurity.”

  8. Mission critical workstations should not be considered invincible. There is a lot of company assets that could be stolen from an unprotected Mac.

    Besides, a Mac could become a Typhoid Mary and infect every PC in the building over and over again by passing along PC malware and still hum merrily along totally uninfected.

    Enterprise Macs need protection.

  9. Having got our IT dept to set up windoze on my MBP and work with Parallels, I can say that it is not straightforward to FULLY integrate a Mac into windoze environment.

    But it works mostly – I can use their VPN to get onto the servers.

    My main complaint is that Mac Office is slower and has annoying little differences that has led me to use the windoze version in most cases.

  10. “There Are No Enterprise-Level Support Options from Apple”

    There are, but Apple is woefully lacking in this area. Their Enterprise level support is clueless on how to deal with large IT organizations. They need to start with hiring lots more Systems Engineers at Apple and tasking them with making Apple successful in the Enterprise, not assisting clueless sales types.

    “Moving to Macs Is a Difficult Transition”

    It can be. People accustomed to Windows often have a difficult time switching to a Mac. You need Mac knowledgeable people on your team if you undertake this endeavor. Many IT organizations just royally screw up Mac transitions. They don’t know OS X, believe it to be easier from a management perspective than Windows, and stumble around clumsily creating a big mess, then blaming the OS. Windows guys are not Mac guys. IT needs to face that fact.

    “Apple Is a Consumer, Not a Business or Enterprise Brand”

    Who’s fault is this misconception? Steve Jobs never takes the stage and talks about what Apple is doing in the Enterprise market place. That last thing Apple announced was the discontinuing of the only official enterprise product they had, Xserve RAID. Every “success” story on their website is about some musician or artists or photographer and how he used iPhoto to turn his bunch of static images into a heartfelt moving tribute to Janice Joplin or something.

    When people talk about the Enterprise, Apple is never in the discussion. When people talk about consumer devices, Apple is all over the discussion.

    This is not a myth.

  11. @John,

    The article used the spectre of security through obscurity, but I will kick your ass and that of any other Mac user who claims Macs are immune to viruses, malware and security threats.

    That security issues are discovered for Macs is a given–otherwise Apple wouldn’t release security updates!

    We’re also NOT immune to malware which are user-run. While malware can’t trash the entire computer without an admin password, wiping out your local, personal files is nothing to sneeze at either, even if you have backups.

    The ONLY thing we can say we’re currently “immune” to are viruses. No matter how remote the possibility is of a self-perpetuating Mac virus though, it’s not zero. Saying Macs don’t have viruses is fine; saying we’re immune to them is just asking to eat crow if it ever happens.

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