“On July 16, Apple took the very unusual step of sending an apology to all MobileMe members, saying that the launch ‘was a lot rockier than we had hoped.’ Fortunately, the letter went on, ‘we have worked through those problems and the Web apps are now up and running,'” David Pogue reports for The New York Times.
“It also said that Apple would stop using the word ‘push’ in its advertising until Macs and PCs did their syncing nearly instantly. It concluded with an apology, and a free one-month extension to every member’s subscription,” Pogue reports. “Unfortunately, MobileMe’s problems were nowhere near over.”
“People [have] started calling it ‘ImmobileMe’ and “‘MobileMess,'” Pogue reports.
“Maybe it wasn’t such a hot idea for Apple to launch four enormously complex initiatives — the iPhone 3G, the App Store, the iPhone 2.0 software update and MobileMe — all on the same day,” Pogue writes.
“It’s a little mind-boggling that today, nearly two weeks after MobileMe’s official opening, Apple still hasn’t solved the problem. That’s got to be a record in the short history of cloud computing,” Pogue writes. “But the real problem is how Apple is responding. For a company that’s so brilliant at marketing, it seems to have absolutely no clue about crisis management.”
Full article here.
[Thanks to MacDailyNews Readers “klapka” and “Citymark” for the heads up.]
Just in case anybody missed our Take from Mossberg’s excoriation of Apple’s MobileMe earlier today, we’ll repeat it here: “Apple screwed the pooch with their MobileMe launch. First impressions mean everything. See: Newton. It’s painfully obvious that heads should roll over this mess. To those responsible: you failed. Miserably. If Jobs hasn’t axed you yet, he should have. He probably wants you to try to fix it first, but, come on Steve: “Bozo Alert!” Get someone on this who knows what the hell they’re doing. Apple MobileMe employees: Don’t worry, it’ll be fine, we hear that Microsoft is looking for people; you’ll fit in just fine up there. In fact, so far, this whole MobileMe thing is positively Microsoftian, and that’s being overly kind.”
We’re pulling all ads for MobileMe until further notice. If we miss some or one of them slips through via third-party ad network, please do not subscribe to MobileMe until Apple gets their act together. We’ll resume running ads for MobileMe when we’re more confident in the service.
It was pretty rocky the first weekend, but it seems to be working fine for me now…
I’m overseas working and my internet access is patchy to write back home to my Mom and Dad / Friends. The very few times that I’ve had access since MobileMe and I wanted to send me Mom or Dad an email the freaking email is down! Additionally non of my mail messages are syncing and I can’t upload files to iDisk – PLUS WHY THE HELL DID THEY MAKE THE NEW IDISK ICON PINK FROM THE COOL BLUE .MAC GLOBE!!! What the hell is going on Apple!!!
Wow, Steve may have to hustle back from vacation on this one…if he hasn’t already.
Once he gets back, I’d hate to be on that MobileMe team. Once he gets back, the MobileMe team may not be on the MobileMe team!
Peace.
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Olmecmystic
great article. glad the tech writers are hearing about this. apparently, apple seems to respond better to them than they do to their customers. maybe he can get them to actually do something.
I’ll say it again. No glitches here. A few the first day, but almost perfect performance since then. My iPhone even gets my mail sometimes faster than my Macs.
I am a happy customer.
Yeah the mobileme team is pretty much toast. Steve is probably going to stomp the guts out of whomever is responsible for the failed launch. Or more likely he will have his security detail beat the crap out of them so he won’t have to.
I have sympathy for Steve on this one.
However, what I don’t have sympathy for is Steve insisting on continuing the NDA on the iphone developers when it should be lifted by now. The iphone dev community needs the NDA to go away so they can build their community and network and teach each other how to program for the iphone.
Right now their hands are tied.
This oversite by Steve is unforgivable until he drops the NDA on it.
Finally someone is pointing out how Apple’s “we don’t talk about stuff” policy is really hurting it now that their market share is up.
Interesting to note also, that the “1%” refers to the 20,000 or so people without any email at all. I have had email since the beginning, but it’s unusably slow, error prone and randomly deletes my mail. I have heard the same from so many others that the real figure of how many people are screwed by MobileMe is more like hundreds of thousands.
Also, as many others have similarly wondered … Even if one of the main mail servers went down, why oh why would they not have a backup server? It boggles the mind to think that with all the money they collected for .Mac over the years, they didn’t think to buy another server to back up the mail.
I can’t see subscribed calendars on my phone, pretty annoying.
Received an email from apple for a MobileMe trial, perhaps I’ll wait a bit longer before giving it a try.
I still believe that even on Apple’s worst day, they are vastly superior to Microsoft on their best.
Not a great rollout, but for what MobileMe does today(not tomorrow, which I hope is even more) I’m pretty pleased. Push email happens very nicely to the phone, as well as contacts and calendars pushing down very consistently. I want better To Dos and Notes syncing (for about a year now), but otherwise the rockiness is over. Nice service. Needs to grow.
Right now it’s a steaming pile of crap for me. Can’t access my mail at times. None of my Smartmailboxes, rules, or signatures work. iCal event colours are all screwed up on my iPhone IF they update at all. Add in all the iPhone2.0 bugs, Leopard instability, and it’s a pretty lousy all-round experience that’s making me pine for the days of Panther (10.3).
Now I hear Apple is planning another “transition” after still not getting the bugs out of the last two OS releases.
What happened to “It just works”?????
You know what I’ve noticed? David Pogue basically repeats everything Walt Mossberg says. Just a few hours later.
What separate MobileMess from MobileMeGreatness? Answer: A couple of months.
MobileMe works fine for me. I have had a couple of MobileMe mail outages, but nothing that wasn’t easy for me to work around. This isn’t my only mail account.
I’ve been using this service from the beginning, and its reliable syncing has kept me in the fold.
I think we’re seeing that Apple needs to expand it’s workforce. There simply isn’t enough personnel (or qualified personnel) to handle all of these new products at the same time. Quality is suffering, and that will drag down Apple’s reputation of “It just works.”
I would hate to see Apple’s market share expansion derailed by quality issues. This MobileMe rollout is a huge black eye. Apple screwed up handling people’s most important data, and some people won’t forgive Apple for that.
If you’re a business who was thinking about switching to Macs and iPhones, you now have to think twice about having Apple handling your data. You at minimum need to wait until the MobileMe debacle gets corrected and then wait several more months to see if any other problems develop.
Not good for Apple. Hire and train more people to get the job done right (and on time!).
Amen MDN.
You can’t take the word of a man that can’t find his ass with both hands anyway.
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I’ve had no problems at all. In fact, its been working really well for me.
I’m pretty happy with it too. A few glitchy things like a contact showing up twice after an edit sometimes, but otherwise reliable and quick.
My email is working fine but, I have three friends that have there email down for several days now. I only have two other friends that have .mac email addresses so that puts it at a 50% failure rate for the people I know.
I wish Apple had already come out with the iTele so I could just teleport myself into the future where everybody is happy again.
Does anyone know what the percentage is of people having problems? I don’t know anybody who is having an issue.
Check out the comments on the other MDN article!
I realize that I had trouble viewing my 14+ calendars’ content last time I checked yesterday.
I was thinking that mine was screwed up as well only to find out that freaking Comcast decided to start blocking port 25 I had to switch ports for my SMTP
Not perfect at first but working great right now. I love that I can take snapshots from my iPhone, send it to MobileME, choose the gallery I want to sent it to and poof, it’s there! Pretty amazing IMO.
BRAVO, MACDAILYNEWS, FOR BANNING MOBILEME!
We urge all people to do the same!
BOYCOTT MOBILEME!!
I know 2 people (out of 5 people) who have had their MobileMe email down for AN ENTIRE WEEK now!!! That’s a 40% email failure rate… for an entire week… for a PAID SERVICE!
APPLE, THIS IS TOTALLY UNACCEPTABLE!
GET YOUR FU**ING ACT TOGETHER, APPLE!
IN THE MEANTIME:
BOYCOTT MOBILEME!
Mine has finally been stable since the last outage. I can’t say the same for others. Pogue is right. Apple SCREWED up royally on this one. It will take a miracle to win over new customers for this service or keep the olds ones after their service expires. BAD job Apple!
@ goddess
I know of two..
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Pogue and Mossberg
@bizlaw
Throwing more people at the problem does not work with software related projects, like it does for example for building pyramids. Increasing the number of programers can actually have the exact opposite effect. If you don’t believe me, ask Microsoft Vista team.
@MacBill
Tut tut! Just a little bit extreme, and loud too.
Mobile Me is working fine for me. True, computer changes don’t happen right away (unless you force it to sync NOW), but it does work.
I have my calendars working on 2 macs, and an iPhone, and I am sharing Bookmarks on 2 Macs, a Windows XP computer, and my iPhone. Works fine.
Still not having any problems with MobileMe.
Is has been working great for me. I love that I don’t have to physically sync my iPhone and Mac together – that was very inconvenient when I had to run out to a meeting. But I feel really bad for those who are still having problems with the service…
Even the best, most trusted companies can make mistakes. We’re all human for God’s sake. Apple has proven their reputation for producing wonderful products that consumers love.
I agree that it was too much for Apple to launch so many separate offerings on the same day. But in the end, the problems will be worked out and it won’t take too long.
We all just move on. No need to make such a big deal out of this really. Hasn’t Apple always strived to give consumers what they asked for? They normally come through in the end. I don’t fault them too much. In a month, it will all be water under the bridge.
For the entire first week after it switched over from .mac, MobileMe was a total nightmare for me. However, for the last several days it has finally been working just fine here. But I still wouldn’t recommend it to anyone until Apple gets all of the bugs out, as its obvious some users are still having major issues.
Only thing that doesn’t still work is the commenting system from iWeb’s published sites.
I think people are over exaggerating the real problems behind mobile me. It’s been working just fine for me this so far. Everything syncs just fine and the speed has improved dramatically since the first weekend.
No problems here. In fact, I’ve now taken a renewed interest in the iLife apps, been tagging photos, making web pages, uploading to mobileme, doing fun stuff. I just can’t wait until the iLife apps are rewritten so that only changes are synced, rather than having to upload the whole website because of a type-o. It will come in iLife 09 and will probably only run on Snow Leopard. Boy, I can’t wait for that pussy.
Since day four after the mobileme launch, I have had absolutely no problems at all with the web application (I use mail, contacts, and synching). MobileMe may have some bugs, but I have not experienced them. I recommend MobileMe to everyone.
Love my MobileMe!!
Syncs everything beautifully.
Despite some initial confusion on my part, all the pieces of MobileMe that I care about have worked flawlessly from day one.
Don’t see entirely what all the fuss is.
But I use Google for email.
Google had a glitch the other day too (independent from the phone as far as I can tell).
All the sudden it just put a whole month of my emails in the trash.
Yikes!!!
Compared to that MobileMe’s been a saint!
Excoriation???
How’s that word of the day calendar working out for you MDN?
Geez… You really think 99% of the dweebs who read MDn know what that word even means? Just say “tore ’em a new one” next time… hehe
My luck has been pretty good.
I did have a problem with calendars syncing like others here, but by deleting the MobileMe account on my iPhone, and then adding it back, I then got all my calendars back on my iPhone, save for birthdays.
For that, I am trying “Dates to iCal”.
http://www.nhoj.co.uk/datestoical/
If after the free trial, Apple hasn’t found a solution, then I will buy it. Gotta have birthdays on the phone!
My ‘Address Book’, my MobileMe ‘Accounts’ and my iPhone ‘All Contacts’ are all different. As are my ‘Calendars’. Must be me. Apple tech reps, second level, suggest leaving it a week or two before calling back. Not a great answer.
“Excoriation???”
I thought that was what Feldman did to Haim on that lame A&E;reality show.
Oops. Make that A&E.
I’m not exactly sure what mobileme can and cannot do – just as long as my .mac addres is ok, I’m good.
Another happy customer here too. I read somewhere that only a very small percentage of customers are experiencing problems. Sounds like the typical Apple crowd: it’s only the very few that make the loudest noises….
Come on people…
It seems that there are a bunch of fair-weather fans out there. I have not been exempt from some problems with the move to MobileMe. Mostly, I just prefer the sound of “@mac.com” to “@me.com” That aside though…
I still have some intermittent issues but I also know that Apple has been a much better company to deal with than many others (including other industries.) I certainly appreciate a free 30-day extension to my account and I have definitely enjoyed the nearly error-free experience with my new iPhone 3G.
If you’re going to rail on the company that has brought you such great products in the past because they stumbled on a product (yes it was big stumble and unexpected but if it was expected, it would have been advertised) then maybe you should get off the bus and go back to Windows.
Simply firing everyone involved with MobileMe is not a realistic solution, they created it, they should fix it, who else has better knowledge of the design and the build? Besides, if you think there are problems now, imagine if all the people involved were suddenly gone…
As for pulling MobileMe advertisements…are you serious?
I was on .mac and was ported over to MobileMe without choice. That would be okay but it’s still not working well. It’s a lot better than the first day, but my calendars have to work between three computers, and it’s not reliable. That’s kind of scary since I rely on synching accuracy and having synch failures is pretty unnerving. Also, I upload movies from iMovie 08 for friends, family, and business associates, and am having connection problems between iMovie 08 and my gallery with a pop up screen asking me to either sign in to MobileMe or try a trial…and I’m signed in already but still can’t upload to the MobileMe gallery I’ve have already been using. That’s frustrating. Dot Mac worked fine.
Although it’s going much better now, I still don’t trust MM to handle my data right, so I keep paper copy backups for iCal. It has definitely been an unApple-like mess, and irritating.
I’m not going to cancel just yet. I believe Apple will solve these difficulties and it will eventually be a fine program. Next time, give me a choice before I have to be “upgraded” to a new computing paradigm. I don’t want Apple or anyone making those choices for me. I prefer to volunteer.
gotta agree MobileMe is a disaster…even beyond the technical issue it’s branding is suspect…I signed up for the trial and that me.com e-mail domain is just not…well…me.
I’ve been lucky. My mail has been fine. I feel sorry for those who are having so much trouble.
I’m just wondering about their next iPhone launch. Isn’t it supposed to be 20 more countries on August 22? Hope they do better with that.
P.R. manager did, however, offer me this official statement: “The .Mac to MobileMe transition was a lot rockier than we had hoped, and we are still having some growing pains. Some users have been having problems with their e-mail in particular, and we are trying to restore the service as soon as possible. We’re very thankful for our loyal customers’ patience as we work out the kinks.”
Shortly thereafter, that stale, static status message on the MobileMe site was expanded to include this: “We understand this is a serious issue and apologize for this service interruption. We are working hard to restore your service.”
That’s about as far as Apple will go in expressing an understanding of the emotional toll the outage is causing those 20,000 people.
It’s amazing that Apple doesn’t recognize this situation. This is an airplane that’s stuck on the runway for hours with no food or working bathroom. And the pilot doesn’t come on the P.A. system to tell the customers what the problem is, what’s being done to fix it, how much longer they might be stuck, and how he empathizes with their plight. Instead, he comes on once every three hours to repeat the same thing: “We apologize for the inconvenience.”
MobileMess, indeed
There are a lot of things to like in MobileMe and also a lot of shortcomings.
First off the roll out has been less than smooth – something Apple has admitted and provided compensation for. The total service affecting some customers for several days now makes the taunts Apple was hurling at RIM for service outages look pretty silly in retrospect don’t they?
These things are complicated and even if everything worked as Apple had said it would and planned it too the service would still be seriously lacking.
BlackBerrys come with push email that works. Push email that does not kill your battery within 8 hours of charging like the MobileMe push email and Microsoft ActiveSync are doing on the iPhone presently (check the forums at Apple if you don’t believe me). Push email that does not cost more than your mobile data plan to use. Push email that let’s you use your own email address in the from field automatically so your colleagues don”t see a ridiculous @me.com email address when you reply to them.
These are simple features that are nonexistent in MobileMe. Apple has a major opportunity here. If they can provide a BlackBerry like service that can be personalized like the BlackBerry service can and also add in the extra sync features as already promised then they would have a killer phone for small business. Right now they don’t and to get close to it they are driving people to use Microsoft Exchange Server to provision their iPhones. People that subsequently learn that ActiveSync is an iPhone battery killer.
Sent myself 4 test emails yesterday at the same time.
Took 2 hours for all of them to push through
Seriously, WTF?
… and I never got an email from APPLE Re: MMe apology. Did they send this to previous .mac clients?
iphone was not syncing for me. then I realized you have turn on the sync settings on the phone. working perfectly for me now.
ZuneTang is suspiciously silent on this issue, the same way Apple was suspiciously silent on the Psystar issue.
I think the App Store is going to be the next target if it doesn’t get its act together soon. For those of us who are taking hand held computing seriously, with or without cellphone, there are updates and fixes being promptly posted by developers that are not getting updated in the App store – and from what I can tell, it’s no small number of apps. For me the iPod Touch is patently not a cute toy, it is already an important tool. There is one app [v1.0], that as soon as I bought it, the developer posted that v1.1 had already been posted, that was two weeks ago. I emailed the developer yesterday and pissed and moaned as politely as I could, and the reply that I promptly got was that v1.1 had actually been sent to the App store before its official opening! Holy cow!
Something’s rotten in Cupertino, and if Apple is not able to carry the load of distributing the products of their developers, then I wish they would release developers to distribute their own stuff – This is ridiculous.
Common Apple, don’t bite off more than you can chew now – Not when things are going so well. And P.S.: Slow down on major OS developments because those of us that are using industrial strength applications are beginning to suffer from some major short comings – especially in the area of OS vs. FCS and etc. Some of the major crap we’ve gone through over the last week upgrading from 10.4.11 has been utterly unbelievable – And many of our issues are confirmed as not being unique via Apple’s support forums. Slow down – get it right – release it. Apple is so far out in front of Windows (developmentally), that there is no need to self-destruct in the effort to win. Please, let’s get our thinking caps on, take a deep breath, and get back on track.
Apparently there are people for whom MobileMe is not yet working perfectly. I get that. For me its been working perfectly fine though. The only problem I’ve had was when I let a friend play with my newly updated iPhone and he accidentally deleted all my contacts. Resetting so that my approximately 1000 contacts would load was more confusing than I thought it would be. There was no indication that I was downloading everything from the cloud and no option of reloading all contacts from iTunes.
You must punish the baby when it missbehaves.
Did none of you get the warning when Apple introduced this product at WWDC.
http://www.moconews.net/entry/419-wwdc-announces-mobileme-exchange-for-the-rest-of-us/
“Apple (NSDQ: AAPL) is now saying it’s launching MobileMe, which is described as “Exchange for the rest of us.”
WARNING Exchange is from MS and is being licensed by Apple!
Apple did not create there own version of Exchange so you get what you pay for;-)
Mail and Calendar work fine for me. I like the interface a lot although it is slow; however, idisk is still worthless if you want to work with files larger than a standard document.
One reason so many of us bought an iPod was the seamless integration with the iTunes Store. It gave Apple a competitive advantage that enjoys today.
No doubt, Apple wanted to deploy a similar strategy with the App Store and MobileMe. When a strategy like this works, it can be a home run. When it doesn’t, as in the case of MobileMe, it can be a black eye – or worse.
People have long memories of a corporate screw-up, or a launch gone bad. The mistakes made by the MobileMe managers and programmers will impact sales of the iPhone, and damage the broader public’s impression of Apple. If the people on the MobileMe team think that their mistakes are isolated and impact only their service, they are wrong. Tragically wrong.
The upshot of this is that trust, once broken, takes a long time to rebuild. If I were a member of the iPhone or App Store teams, I would be furious. And as someone else above said, this would not be a good time to be on the MobileMe team. If a certain CEO has not visited them yet, I am sure he will. And it won’t be pretty.
People and companies make mistakes. One man’s problem is another man’s opportunity. What is important is that Apple uses this opportunity to lean from it.
@Aaquib Katie Cotton can only write things so many ways:-)
I wonder if this mess has something to do with the bad taste Apple is showing lately with the Time Machine space background, the default Leopard desktop picture and the new name: Snow Leopard. That said: Here it seems to work.
Apple has delivered so many huge hits over the last decade, people seem to expect perfection forever. Ok, I guess. But realistically, this is a goof and will pass.
MDW “respect,” as in “Have some and relax.”
Once or twice experienced abit slow on the syncing but aside from that, its fine for me.
(By slow, I mean it took 1min to sync, rather than a couple of seconds)
MobileMe has such potential that Apple must get it to work properly. It really is a great idea.
But for now it’s best to be at least 6 months behind rather than on the bleeding edge of technology.
I never got the email extending my membership. Been a member since it was started.
Guessing MobileME forgot or failed to deliver the letter.
Was frustrating, bricked my G1 iPhone for a day, I killed MobileMe Mail on iPhone cause did not work well at all.
They will get the bugs worked out.
I had a laptop stolen which synced to my desktop when the thieves tried to use it before I could de register it, then bought a new laptop to replace that one and then got the iphone 2.0 software and while it didn’t integrate perfectly straight away and I lost some calendar information, mainly because the stolen machine kept trying to sync before I realized and unregistered it. Now, after starting again, removing the info off two machines manually syncing everything one machine at a time, its very reliable and nothing else has gone wrong. A step by step guide by Apple might be the way forward, explaining the unregistering, syncing then re syncing process to avoid any mistakes but considering what it does, I think it’s incredible!
I’m gonna blame MSFT. Didnt’ they license ActiveX, DirectX or whatever to Apple for this project? BALLMER!
Been working great for me, even on the first day. (Using Mail app, not web mail on the first day)
Push (using the web, not apps) to and from my iPhone is kind of fun. (Once I figured out how to turn it on)
“IKON” Your right, can’t see subscribed calendars on my phone –
and yes, “It is a mess!!!” that pink iDisk icon has got to go!
Aaquib’s following comment… “You know what I’ve noticed? David Pogue basically repeats everything Walt Mossberg says. Just a few hours later.” ….was ignorant at best. Mr. Pogue is without peer as a technology author. I have read almost all his books, and am constantly amazed at his ability to translate geek speak so that even newbies can understand. When he used to write the back column in MacWorld, it was always the first thing I read each month. Mr. Pogue has been a gifted mac-advocate for many years, and I found Aaquib’s comment reprehensible.
Well, it’s lost all my mail on all three computers for me! Not Happy! I’ve used .Mac successfully for years and now this. Hopefully my Time Capsule backups are working & I’ll be able to recover it all.
good for mdn for their ‘stand’!
Good choice, MDN, for taking down the MobileMe ads. You have to appreciate their honesty with this issue. Apple should have done more to prepare for this. RIM has been doing push e-mails worldwide for years, and even with their vast infrastructure and resources, they still have had some outages that kept e-mails from being delivered on time.
Has anyone that lost their mail been able to get it back with Time Machine?
Why not?
The only complaint I have about MobileMe is the web apps. They don’t work on Linux any more. Shame on you Apple! Also, they barely work on Mac and Windows. But, thankfully, I don’t rely on the web apps that much. Everything else has been fine. I’m sure they’ll get it worked out, but yeah, someone needs to be slapped over this.
meanwhile blackberry servers remain unaffected… LOL
Why DID they roll out so many things on the same day?
Arrogance?
Taking the “wait til you see what we do” thing too far?
Guess it’s a little more complicated running a NOC then Apple thought?
It’s actually too bad as MobileMe will be slick once (if) they can work out the kinks and it has scale as more peopl use it. Push email is no joke and a huge load on your network, add all the Appstore activity and it’s just too much for them.
I guess I’m missing the controversy. What’s wrong with MobileMe. It seems to work fine for me. Admittedly, I’m not a heavy user, and I had .Mac before hand. But the only problem, I had was the one that was there before MobileMe was rolled out—not all of my selected calendars would sync.
I was hoping iPhone 2.0 would clear up the issue. But it didn’t directly. I ended up deleting all stored calendar data on Mobile Me, resetting iPhone. Streamlining my calendars (I had a number which I didn’t use anymore, since they were conference timelines, etc.), then using sync all instead of sync selected. Now it works like a charm. Admittedly it was a lot of work, but the problem was pre-MobleMe and pre-iPhone Software 2.0.
Otherwise, I like the new interface for contacts, mail works well, and now my calendars sync, so I’m happy.
and this little piggy went wah wah wah all the way home…
I will never pay those prices in return for so little, especially if that little doesn’t work reliably.
Apple needs to offer a free version of the MobileMe service with every Mac, and especially iPhone. Not doing so is simply asinine.
Could be Apple, Google or whoever is proposing handdling files over web… i will NEVER trust this “features”. I want my stuff on my disks, period!
No problems here. But I’ve got a Palm Centro and I’m using Missing Sync to sync the phone with my desktop. And I’m using Spanning Sync to sync the desktop (calendar and contacts) with Google’s Mail, Calendar and Contacts.
Way over blown. I’ve not experience any problems. My understanding is that current problems are only affecting 1% of users. Yes, it sucsk to be in the 1%, but this is not the issue that the media is making it out to be.
..Yet, any important world crisis will just cut everybody off the web’s communications and make the net become a gost in our memories…
MobileMe has problems, but who cares what Pogue thinks?
Using my iPhone 2G with 2.0 software update reminds me what it was like to own a Windows licence. What a disapointment…
Apple’s barely good at making computers (all have had problems in their Rev A hardware versions) What would make you think they would be any better at online services?
Now Apple is moving past the faithful who will push any problems they have with Apple gear or services under the rug and pretend that nothing is wrong, to people who have brought into the myth that Apple somehow makes better than average products. They need to start getting better at what they do so the reality matches the hype.
Non fanboys are just not as forgiving and prepared to ignore missteps or explain them away as unexpected manifestations of Steve’s genius. That’s all there is to it.
“Non fanboys are just not as forgiving and prepared to ignore missteps or explain them away as unexpected manifestations of Steve’s genius.”
No, but you sure seem to do it for MicroSoft. Why is that?
“No, but you sure seem to do it for MicroSoft. Why is that?”
It’s hard to find anyone who doesn’t tell it like it is when Microsoft screws up. Microsoft users don’t seem to have their identity and personality tied up in the brand of computer that they use in the same way Apple users do. Therefore they seem to be able to hand out criticism of Microsoft’s products without somehow feeling that they’re diminishing themselves in the process.
Nor do they seem to think that just because someone criticizes a Microsoft product that it’s because they have a brand preference for another product. Being normal enough in your thinking that you’re able to criticize Apple does automatically mean you are pro Microsoft. But Apple fanboys don’t seem to get that. They assume any “Attack” on their beloved Apple came from a supporter of the Great Satan Microsoft. It’s kooks who think about religion like Apple fanboys think about computers that start religious wars.
Not Unexpected,
“Being normal enough in your thinking that you’re able to criticize Apple does automatically mean you are pro Microsoft.”
I assume you meant ‘doesn’t’ instead of “does”.
I can’t speak for anyone else here, but personally, I am way far from ‘normal’. I think if I was truly normal I wouldn’t spend so much time on a computer when I don’t have to.
Heh.
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Maybe the iPwn isn’t quite as ready to destroy RIM in the enterprise as we’d been led to believe.
Apple does a product that is not perfect – out of the box.
Stop the press. Close down Apple. Return all the iPods, Macs, etc. Apple officially sucks at EVERYTHING.!!!!
Er.
Microsoft is spending 300 Million to convince people that Vista is really ………ok. Nuff said.
Hey guys. Sorry if you had some trouble with mobile me. Opps. No one in the world ever has problems with their service. 🙁
Yea, right. OK, Apple bit off more than it could chew this time. Does the iPhone 3G work as advertised??????
Does the Apps store work as advertised?????
Does Mobile me work for most people???????
OK, so give Apple a whole 30 days and lets see where they are at.
Or just go buy shares of Microsoft and a couple of copies of Vista.
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I haven’t read every article on MobileMe; perhaps there is an angle I’m unaware of. But from my perspective, I see a positive in The MobileMe Fiasco. One of the reasons I like my Mac is because Apple doesn’t fool around. You get a Mac, you’ve got a really complete system that works.
But no one is perfect. Apple is branching out into new territory. We all know that Macs in enterprise is a goal Apple is moving toward. The iPhone’s popularity, and the Mac’s competence are in place. A backend to answer the competition must follow. I’m glad this happened now because thank goodness Apple didn’t have this kind of mess in a corporate setting. The enterprise market would distance itself from Apple immediately! We, on the other hand will swear and moan, but we know this will be fixed, and fixed correctly.
Now, just hope that Apple gleans from this enough to go to corporate business with a real winner.
Don’t get me wrong; my Mac’s not going anywhere…yet The MobileMe Fiasco? It cracks me up (hee hee!). Someone certainly dropped the ball.
Hmmmmm,
MobileMe, Company agreement that a problem exists and its full tilt working on a fix. 14 days. Daily status blog in work.
VISTA, Company agreement that a problem exists and its been working, sort of, on a fix. 365 days. PS, now you have to buy Vista for your computer. There, that will teach you to complain.
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Just a thought.
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