“Many eager U.S. buyers of Apple Inc’s new iPhone left stores on Friday frustrated because their new gadgets did not work due to problems activating service,” Reuters reports.
“A spokesman for AT&T Inc, the sole U.S. carrier for the iPhone, blamed problems synchronizing the phone with Apple’s iTunes online music and software store. Apple representatives had no immediate comment,” Reuters reports.
Reuters reports, “AT&T spokesman Michael Coe said Apple was working to resolve the problem but declined to give a timeframe. ‘That’s a good question for Apple,’ Coe said.”
“Earlier in the day, many customers had left New York stores pleased that it had taken only 15 minutes to activate their new iPhones, which combines a music and video player, cellphone and Web browser,” Reuters reports. “But by mid-afternoon, many were annoyed.”
Full article here.
Because by mid-afternoon in New York, the west coast had come online and bogged down the servers, that’s why. We understand the frustration; after all, ’twas us who first screamed “iBrick!” last year over activation delays. One year wiser, we advise, “patience, padawans.” In fact, we just registered an iPhone 3G via iTunes within the last 5 minutes — from our office, not in-store, like the good old days! Now, the fact that the same thing happened last year, well, naturally, that might lead some to ask, what, if anything, did Apple learn from that fiasco?
Well Muchmeyer, the windows sufferers are about to attack you and call you a liar. Everyone on the planet that tried to download the software, or buy the new iPhone hasn’t had any luck. No one is online with the iPhone, they are all bricked.
I haven’t been downloading apps today, or surfing the net, or using my new light saber app to attack my wife. I haven’t used the bloomberg app to watch the markets get crushed again.
The one thing windows sufferers need is people in their boat too.
Poor fools.
Phil Gramm is right. What a bunch of Whiners. What is the big rush day one. What did you expect with all the hype?
Would you accept a new car that didn’t start the minute you bought it? (And have it be DOA at the dealership no less!) What if someone then called you a whiner, and told you to wait a few days & get over the Day One rush?
An iPhone is a sizable purchase of a 21st-century necessity. Of course people are gonna want to get using theirs right away.
This is a major black eye for Apple.
Apple needs to learn to throttle initial sales of such products.
When the servers start choking, limit or even stop sales until things improve.
What’s worse, keeping customers in line, or selling them something that doesn’t work?
Apple’s the drug dealer and we’re the druggies. We gotta have it and they don’t give a flip about our ‘needs’ and know we gotta buy it.
THEY DON’T CARE
@jarrettdailynews,
Guess what? I have a working iPhone 3G. No problems. Apps work. My old iphone updated fine.
I really don’t care what people are saying. Call me a liar. Then why am I holding a working iPhone 3G?
I’m sure the servers were off for part of the day. I’m sure there was problems. I did not have any of these issues.
And NOT EVERYONE has a bricked iPhone. Just called my brother – he had a bit of trouble at the Apple store upon activation – second time worked fine.
JarretDailyNews said: “Thank God for those soldiers, freedoms to do silly things like complaining instead of living are great to have. Just glad I have never had to try and feed my family with a small cup of grass i was able to find, as my 10 month old baby lay dead in my arms because mom isn’t lactating because of a lack of nutrition.
That was a story I saw on CNN a couple of years back.”
CNN – Commie News Network – King Obama will cure those freedom blues soon – no freedoms you won’t know what you don’t have.
Exactly my point Muckmeyer, there are a few people complaining while there are a bunch of us using our devices. Settle down ferf, I am not one of the complainers, my stuff has worked fine all day, been downloading and using my apps, iTunes store hasn’t had a problem for me all day.
Oh yeah, and whoever had the car analogy is a complete moron. Like there has ever been a line to buy a new car. What an idiot.
Smitty, what a piss poor life and attitude you seem to have. It doesn’t matter the president, doesn’t matter what camp he/she comes from. There will always be those complainers.
I live by one simple rule…..
“Losers complain about doing their best, Winners go home and fuck the prom queen.”
So smitty, keep complaining, because I plan to keep fuckin’.
JarretDailySpews said: “Is everyone on stupid duty today? Okay so Apple doesn’t care about me as a customer. They didn’t care when they charged me “NOTHING” at the Apple store for transferring the contents of one of my iMac’s hard drives to another, both out of warranty, neither had Apple care. My mother board fried on one, the fee was $150, they charged me nothing.
Every time my wife or I have screwed up our user accounts on our home Mac’s, the genius’ fix it, have never been charged. Hell I trashed Apple works back in the day….. they got a copy from the back and installed it for us.”
Tha’s ‘cuz you SPECIAL, bro. With a SPECIAL bus. They saw you coming…
JarretGaylySpews said: “Good luck with the nothing you are currently doing in life, and also good luck trying to escape the sloppy seconds that impregnated your Mom. Your dad was pretty pissed following behind his father-in-law.”
Get down in the gutter RICH BOY, you gonna’ git hurt – it’s dirty down here
Well, I don’t know that I would say I am rich, but I have earned everything I do have. So thank you.
Has anyone ben able to upgrade an iPod touch to 2.0
Oh yeah, and whoever had the car analogy is a complete moron. Like there has ever been a line to buy a new car. What an idiot.
One example: a few years ago people paid several thousand $$$ to get on the WAITING LIST for the then-new Chevy SSR. What are line spots at your local Apple store selling for?
More recently, Toyota dealers manage one day (or less) stock of the Prius. Try getting one without a wait. OTOH Apple seems to have plenty of the new iPhones, apparently too many.
Please know YOUR facts before pulling out the personal insults.
Are your mobileme mails syncing with your mac. I am only using @mac.com on my my, but did notice under alias in the preferences on my mac it also has @me.com corresponding to it. I receive mails fine on my mac, but when I delete them they do not delete on the webmail – I’ve tried resyncing and every step. Thoughts?
FSCK Apple, and their bend over subservience to their fudge packing AT&T;overlords. This is the worst Apple customer experience ever. Until AT&T;and their assinine policies are over and done, no iPhone for me.
Still love my iPods, MacPro, and MacBook, but iPhone just isn’t going to happen
“This will only help to increase the hype. Sheer brilliance.”
And every business in the world is looking at Apple and saying to themselves “These guys can’t get anything mission critical right”. There’s a reason Apple can’t get out of the consumer environment. They just don’t have the right mentality for dealing with people who need things to work NOW.
“in a couple of days you have the greatest experience on a mobile device possible.”
As long as you can handle you phone and mail servers routinely being dead a few days every year, Apple is for you!
“And computer marketshare is over 7% and growing. “
The Mac market share worldwide is about 3%.
It’s maybe 7% of US consumer PCs, and 100% of PCs from a company in Cupertino with a fruit on the case.
“not 13,000 per second”
Do the math, if Apple was selling 13,000 iPhones a second, they would sell all the iPhones they have ever sold in about 8 minutes. Then the load would go away.
“I’m not drunk enough, not yet, to take this lying down!”
A lot of other posters have take an alternative path. Get a lobotomy. Once you reduce your IQ to a sufficiently low level you will be able to make excuses for every screw up Apple makes. Like pretending this was planned to get the publicity.
people were on a list not waiting on line at the dealership. So instead of wainting in line we should get on a list? Is that what you are suggesting?
Oh yeah, and all you windows users who need to be on this forum for whatever reason, the day will come that you will switch to a Mac. Until then keep coming to see us. Because this is clearly where you want to be.
I quit using windows in 97 and have used every Mac OS since. Of course , I did miss out on so many great Microsoft OS releases.
Sincerely, just another Mac user waiting for your switcher story.
“Sincerely, just another Mac user waiting for your switcher story.”
HI, I’m Fred, I’m an Apple Switcher.
Once I had a small business and I ran Microsoft software. Things were good, email just worked, and I could call customers any day of the year on my cellphone.
Then I switched to Apple for everything. Suddenly I couldn’t read documents people were sending me. I tried to email them back about it, but my email was broken all the time. I pulled out my phone to call them but it was a useless brick. Soon I found customers abandoning me.
Then my wife left me for a PC user, I lost the house and the kids. I spent a bit of time in mental hospitals. Once I came out, I became convinced that Apple is the best computer company on the planet despite what they have done to me. Now I live under the underpass bridge near Apple headquarters. Then I changed my name to Jarrett.
After updating to 2.0 on iPhone 1st Gen I could not reactivate the iPhone and temporarily bricked it until later at night. This was a very unusual server issue from Apple’s side. This will not be forgotten any time soon… they really screwed up this one.
As for getting a new iPhone… I had to stand in the line for 3 hours this morning but could not get an iPhone within that time and had to be in a meeting… later again I went to stand in the same line again… after 2 hours 30 minutes I got into the Apple store but the activation server went down and we were all sent home at 11PM…
Very weak process this time… I am a bit disappointed at Apple and the way things were handled.
Finally, 4:18 AM Atlantic time (too much coffee before bedtime) and the download is coming in just fine. After all folks this is a BIG download!
Nighty-night.