AT&T’s Apple iPhone activation problems may have affected almost half of early buyers

“Apple Inc. on Wednesday announced it sold and shipped 270,000 iPhones in the first two days of the device’s debut weekend, nearly double the number its wireless partner claimed had been activated in that same stretch,” Gregg Keizer reports for Computerworld.

Peter Oppenheimer, Apple’s chief financial officer “acknowledged the activation delays that plagued many of the first buyers. ‘AT&T did have some activation problems,’ he said. ‘We would like to apologize to those customers who had a less than a perfect activation experience,'” Keizer reports.

“At the time, Apple spokespeople maintained that the delays affected only a small percentage of buyers. If, however, the 124,000-iPhone difference between the two figures is attributable to users not being able to activate, the problem may have hit up to 46% of those who purchased an iPhone on June 29 or June 30,” Keizer reports.

“‘AT&T said more iPhones were sold in the first weekend than they had sold in the first month of any other wireless device in their entire history,'” said Tim Cook, chief operating officer,” Keizer reports.

Full article here.

27 Comments

  1. Two of my three iPhones bought on launch day were delayed. One by 42 hrs. Second right through. But on the third one, I new the number to call. So I activated, got the delay and called the number and immediately activated.

  2. Don’t forget the thousands of people who bought the unit to send to other countries abroad– people all over the world are using it as 2 of 3 functions, Internet Tablet, 6G iPod all without using it as a phone! Its actually a pretty big percentage of market.

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