Apple Support docs address some iTunes 7 issues

“Apple has begun publishing tech support documents to address some reported bugs in iTunes 7,” Jonny Evans reports for Macworld UK.

“The release of the software generated the usual wave of fault reports, mainly (but not exclusively) from Windows users of the application. These reports seem to have been picked up by an Apple-fixated media,” Evans reports. “Apple’s discussion boards seem to host multiple complaints, with some Mac users reporting that the software seems a little less stable than before.”

Evans reports, “The company has begun addressing some issues within its published technical support notes. Some reported faults or missing features may reflect interface changes, Music Videos, for example, are no longer grouped with Movies, though iTunes 7 automatically creates a Smart Playlist to collect them, which is available in the Playlists pane.”

Evans has rounded up a nice list of Apple’s recently published iTunes 7 advisories in his full article here.
For those who’ve asked – thanks for asking – we use Intel-powered Macs exclusively to run iTunes 7 (70) on Mac OS X 10.4.7 (8J2135a) and have encountered no issues with the application. If you are having issues, we hope the new support docs address them. We hear an iTunes 7 update is coming soon.

Related articles:
Report: Apple iTunes 7 update coming soon – September 19, 2006
PC Magazine review: iTunes 7 ‘Apple’s best effort yet’ (4 stars out of 5) – September 15, 2006
Apple’s iTunes 7 shows some glitches – September 14, 2006
What’s new in Apple’s iTunes 7 – September 12, 2006
Apple debuts iTunes 7 – September 12, 2006

29 Comments

  1. My iPod (30GB) has become useless since I downloaded iTunes 7.

    I get the icon on the desktop but I can’t ‘restore’ the iPod, download or sync anything.

    Is there a way of deinstalling iTunes 7 and reinstalling the previous version?

  2. I’m running iTunes 7.0 (70) on both my dual-G5 1.8Gz and my G3 800 iBook, and I’ve encountered no problems with it on either. In fact, Coverflow on my G3 iBook is amazingly smooth! There are a few hitches as it loads the cover artwork, but other than that, I have few, if any complaints. I will say this, my import of the soundtrack for “Heavy Metal” the movie got automatic artwork for Sammy Hagar’s “Standing Hampton” album…oops?

  3. A friend who keeps 500 GB of iTunes on an old PC in his basement video game room, (otherwise he uses his MacBook Pro or iMac), had a problem with songs skipping after he installed v7. Oddly interesting was, the same skipping songs shared to his MacBookPro and iMac upstairs over AirPort played perfect with no skips when read from the same skipping PC library!

    So….we did a net search, found this advice and it fixed the PC’s problem easily.

    It said:
    If you are using the windows version try this:
    Control Panel/Quick Time/Audio Tab/Size = 16 bit.

    We then quit Quick Time & iTunes, restarted them and all was OK.
    The Mac did not show any problems with the v7 upgrade.

    Got the fix off:
    http://digg.com/apple/iTunes_7_skips_songs_badly

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