“It’s hard not to be impressed with the turnaround at Apple Computer, or the general beauty of the iPod and the overall marketing of the Mac,” Herb Greenberg writes for MarketWatch. “But I have a gripe and something tells me I’m not alone: My iPod is terrible if I use it while running for any longer than 20 minutes or so. And it doesn’t really matter if I have it on an arm strap, as salespeople advised when I bought mine almost a year ago. There was certainly no reason to think the iPod would consistently freeze after 20 minutes, which isn’t cool if you like to run for any period of time over 20 minutes, as I do — and like listening to music while you’re doing it!”
Greenberg explains that, although it didn’t used to happen, now his hard drive-based iPod stops after 20 minutes and how he can’t fix it, can’t find somebody to fix it and then he asks Apple for a new one, writing, “I think Apple can do better, and this is my suggestion: For goodwill’s sake, give current iPod users claiming exercise-related freezing one-time amnesty to swap their iPod for 50% off on an iPod Nano, which doesn’t have a hard drive. (I don’t care if the Nano scratches easily, as long as it works!)”
Full article here.
We agree with Mr. Greenberg that Apple shouldn’t promote hard drive-based iPods for jogging (iPod: http://www.apple.com/ipod/color/musicandmore.html). Hard drives – we don’t care what Apple says – aren’t meant to be pounded and shaken around repeatedly. Apple does promote jogging on their iPod nano (http://www.apple.com/ipodnano/) and iPod shuffle (http://www.apple.com/ipodshuffle/musictogo.html) web pages. This is good, because these flash-based iPods are perfect for jogging. Should Apple give 50% off iPods for people like Greenberg? We’re not completely sure about that; mostly we want to tell Greenberg to just crack open his wallet and drop $99 on an iPod shuffle or $199 on an iPod nano. After all, these aren’t $60,000 sports cars we’re talking about. iPods are becoming pretty much disposable. (Why does it seem everybody these days immediately goes looking for a handout or someone to blame? They can’t figure out not to bang a hard drive around, but they have no problem determining their just compensation in a flash!)
The very first time we jogged with hard drive-based iPods, they made quite a nasty sound as they reloaded their cache memory at the 20-minute mark, so we stopped running with hard drive-based iPods. A little common sense goes a long way. We can debate forever if Apple owes the common sense-impared a special deal, but Apple does tell people to go jogging with hard drive-based iPods. So, it seems to us that Apple lacks the most common sense here. Apple should STOP advertising hard drive-based iPods for joggers and runners. If you’re going to run on a treadmill and can put the iPod on the machine’s magazine rack or somewhere else (not on your bouncing self), that what works for us. For people that want to run outside and bounce around with iPods, get an iPod shuffle or an iPod nano – those models are perfect for joggers.