Site reports iPod nano screen failures

“Several iPod nano owners are reporting inexplicable screen failures within the first few days of owning the music player. The affected screens appear to be cracked, but owners cannot recall any events that would lead to such damage,” iPodNN.com reports.

The website, flawedmusicplayer.com has several emails from iPod nano users which state that no impact marks are visible on the cracked displays. Most users at flawedmusicplayer.com report leaving their Nano in a pocket for an extended period of time, and discovering a destroyed display when they remove the device to use it.

iPodNN reports, “iPod repair company iPodResQ reports a temporary price increase on its iPod nano screen replacement service due to ‘overwhelming demand.'”

Full article here.

Related articles:
Apple iPod nano takes a beating and keeps on beating – September 12, 2005

41 Comments

  1. I hope that this gets a fix from Apple soon in an updated model.

    Still for a colour screen that size I did wonder at the Nano’s release that being so small could also mean being more fragile.

    MW: ‘england’ as is the case in Canada and England they spell colour correctly with the letter ‘u’.

  2. Hmmm, I wonder what percentage we are talking here. If 10 people have a cracked screen and write in about it, it sounds like a lot. But if they have sold 100,000 players, that is ony .01 percent failure so the 99.99 percent of the time there is no problem.

    Until we get more info on failure rates it is still way too early to tell if this is going to be a real issue or not (remember when the mini first came out and there was the scare about the cable inside leading from the headphone jack being too rigid and resulting in distortion? That seems to have turned out to be a non-issue)

    In the mean time I think all of these will be covered under warranty.

  3. Flexible screens…arrrgh. That was too close for comfort. I was just on the verge of getting one (like tomorrow) for my wife’s birthday . It was a toss-up between the nano and the last of the minis. I think I’ll err on the conservative side and get a mini while there are still stocks. I’m just not interested in warranty issues for players with flexible screens.

  4. This damage is called “accidental damage” and is NOT covered by AppleCare. The odds of a spontaneous screen cracking to occur is the same as the window in your house suddenly cracking without any external influences. The LCD is sandwiched between 2 layers of glass. When this is cracked/broken, the crystal liquid within it oozes and that is what you see.

    Granted, Steve Jobs may have made a marketing error by demoing the device from his pocket. The nano is MUCH thinner than a cell phone and other such devices and it can be twisted or bent much easier, meaning that it requires extraordinary care.

    Regardless of its fragility, accidental damage is still not covered.

  5. I don’t have one, but doesn’t the slogan say, “1000 songs in your pocket.” It is one thing to have it sitting there while your cruisin’ the mall and another thing to be playing soccer while in your pocket.

  6. I’m happy to report that mine has not had such issues. Granted, I carry mine in the coin pocket of my Levi’s and never sit on it. These things are sturdy but they aren’t indestructible, people!

    1.5oz vs. 200lb backside… well, one of those is going to have to give and I assure you it probably won’t be the person’s butt. hehe ” width=”19″ height=”19″ alt=”smile” style=”border:0;” />

  7. I got my nano about a week ago. The first day I used it the text on the display was all screwed up. It was distorted and did not line up making it impossible to read. I took it to the apple store and they said I would have to just use the updater and reinstall the nano. Easy enough fix but then i have to go back through the hassle of putting pictures, music, and my on the go playlist back on. I still love it but it you think that bug would have been worked out…

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