Apple to recall 28,000 15-inch PowerBook G4 batteries

The U.S. Consumer Product Safety Commission, in cooperation with Apple, today announced a voluntary recall of the following consumer product. Consumers should stop using this recalled product immediately unless otherwise instructed.

Name of product: Rechargeable batteries used in 15-inch PowerBook G4 computers

Units: About 28,000

Computer Manufacturer: Apple Computer Inc., of Cupertino, Calif.

Battery Manufacturer: LG Chem Ltd., of South Korea

Problem: An internal short can cause the battery cells to overheat, posing a fire hazard to consumers.

Incidents/Injuries: Apple has received four reports of batteries overheating, though no injuries have been reported.

Description: The recalled batteries are used with the 15-inch PowerBook G4 (Aluminum) laptop computer. The batteries, which contain cells manufactured during the last week of December 2003 only, have the model number A1045 and serial numbers that begin with HQ404, HQ405, HQ406, HQ407, or HQ408. The model and serial numbers can be found on a label on the bottom of the battery. The battery is approximately 4 3/4 inches long, 3 1/4 inches wide, and 3/4 inch tall. No other PowerBook or iBook batteries are involved in this recall.

Sold at: National and regional resellers, catalogers, and Apple’s online and retail stores sold the computers with the batteries from January 2004 through August 2004 for between $2000 and $2600. The batteries also were sold separately for about $130.

Assembled in: Taiwan

Remedy: Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge.

Consumer Contact: Contact Apple at (800) 275-2273 between 8 a.m. and 8p.m. CT Monday through Sunday or log on to Apple’s Web site at http://www.apple.com/support/powerbook/batteryexchange

10 Comments

  1. I’m glad that LG’s name seems to be prominently featured in all the reports of the recall, since it does seem like that’s where the blame is due. (You can take the “GoldStar” out of the company name, but…) Of course, I’m sure that the trolls will soon be howling about “Apple is screwing over their customers, Microsoft would never do that” soon enough nonetheless.

  2. hey, i had such a battery…
    my powerbook went extremely hot sometimes when connected to the wallsocket… and the battery was empty in no time… sometimes the capacity left had shrunk even when it was powered off…

    I took it back to applecentre and whined till i got a replacement.. It’s fine now. I had a HQ406.

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