Apple Watch preorders now shipping

Multiple MacDailyNews readers have told us that their early Apple Watch preorders have now shipped.

Currently, all of these orders are for Apple Watch Sport models in reorder launch configurations.

All of the orders marked “Shipped” that we currently know about were ordered within the first 10 minutes of the Apple Watch preorder period. If your order is marked “shipped” and you ordered it later, please let us know in the comments below or via our Contact page.

We just checked and – YES! – our MacDailyNews Apple Watch Sport orders (made within the first three minutes of preorders) have also shipped:

Apple Watch Sport shipment confirmation via Apple Online Store
Apple Watch Sport shipment confirmation via Apple Online Store

 

MacDailyNews Take: UPS tracking states, “Scheduled delivery information is not available at this time. Please check back later,” but our Apple Watch packages are in a U.S. state next to our shipping destination. Hurry, UPS!

Related articles:
Apple now preparing early Apple Watch preorders for shipment – April 21, 2015
IT admins need to get ready for Apple Watch to hit the workplace – April 20, 2015
Apple Watch’s long-term success depends on trailblazing early adopters – April 20, 2015

55 Comments

  1. Mine is in the “Preparing for shipment” status, and I see a preauthorization on my card. It still says “June” though. Hopefully they really don’t intend to keep this in the “Preparing for shipment” status that long.

  2. My 42mm SS w/ black sport band still in “Processing”

    Seems like there might be 2 problems going on here –
    1) Apple way under produced on the black sport band, and underestimated the popularity of it.
    2) Seems like no one has seen a shipping notification for a 42mm SS – production problems with the 42mm SS shell? Or maybe problems with the 42mm sapphire crystal?

    1. My 42mm Stainless with classic buckle is ready for UPS to pickup and deliver to me on Friday. UPS tracking number and delivery window received. Apple Status still shows preparing for delivery.

  3. While the news may be good for you, Apple sent a VERY disingenuous (at best. It was the WORST kind of attempt at a marketing platitude) e-mail yesterday evening. Upon careful reading, it was clearly aimed at saying next to nothing that had not been said before and mollifying customers who who were not paying attention to that. Anyone in Canada, like me, who ordered within the first three to five minutes and who sees the same model being shipped to a US customer who ordered, say seven or eight minutes after the start would be REALLY upset about how badly this launch was organized; n.b. Canadian customers can be sent their watches from U.S. distribution centres just as quickly as U.S. customers.

    Apple had many days to get its ducks in a row and ensure that orders went out in the order they were received. Clearly, the European distribution centres were fulfilling initial orders with their stock for many countries there, but Canadian orders for some models have been left in the cold.

    I found the iPhone 6 release to be badly handled, because the store did not come back on line until at least half an hour after the published time. I decided to go back to sleep rather than wait, so my ‘phone arrived a month later. This time, I, like many on the east coast who got up at 3am (fanboys, if you will), ordered within about three minutes of launch (the store was only ~1.5 minutes late opening for the Watch). The timestamp on my confirmation e-mail was 03:04:32, yet I see others on the continent with much later times getting their watches shipped. Clearly, it was wrong for Apple to state that the watches would be shipped in the order received.

    A note to Tim with the details would seem to be in order. Never mind my palpable disappointment at not having my Watch for the weekend, this roll-out was, in many places and many levels, FUBAR. Tim is supposed to be the master of logistics. Apparently not this time. Frankly, it seems to have been set up to fail, and no recovery plan, beyond marketing platitudes, seems to have been in place. I don’t want to tell Tim how upset I would be at having to wait a month, after I forced myself to wake up at 3am to order in the first few minutes.

    1. I think you really need to consider the magnitude of these product releases. Nothing was mishandled. Demand was just overwhelming. It happens. Not very often in consumer electronics, but it does happen. No company would ever be able to handle initial demand with these numbers. You’re obviously taking this personal as if Tim Cook himself picked your order and said “delay it”. This is blatantly obvious because for some reason you’re blaming the CEO for not doing the COO’s job.

      I really don’t understand this attitude that just because you didn’t get yours’ ASAP, the entire roll-out has been a fail – especially since it’s not even the 24th!!! The damned things haven’t even been released yet! This modern self-entitled disposition has created a society full of self-centered whiners.

      By the way, your complaint has NOTHING to do with Canada, if you read around at posts, there’s several models that are still back-ordered even though other models are being shipped even from orders placed afterwards.

      1. >Demand was just overwhelming. It happens.

        Agreed, but not having product for those who ‘arrived’ in the first five minutes. That’s an order-of-magnitude issue.

        >taking this personally

        On the one hand, of course. Anyone would. But, as I’ve tracked the various deliveries, it’s clear that the above order-of-magnitude issue is at play. As is that Apple has known about the ratios of product orders in the first 15 minutes for two weeks. This should have allowed for appropriate distribution of product ordered in the first five minutes. If I had ordered at 03:30 or later, I’d a) not take it personally, because I was the one who was late, and b) still be concerned that the logistics and recovery were poorly planned, especially for a product that was so new; under the latter circumstances, I’d have been VERY sure that I had clear, non-platitudinous things to say to my customers.

        >because you didn’t get yours’ ASAP, the entire roll-out has been a fail

        As I mentioned above, I’m invested in my own order, but I have dispassionately reviewed the entire series of watch deliveries through many sources. It is clear that it is not just my order. It is clear that the 42mm SS and the black sport band have caused Apple problems, either because of production problems or production orders were too low. Again, though, too low for the customers who ordered in the first five minutes?

        >a society full of self-centered whiners

        🙂 Please read my post a little more carefully.

        >NOTHING to do with Canada

        There are certainly 38mm version shipping to Canada. I’ve seen no evidence of 42mm SS with black sport bands being shipped to Canada. That’s unlucky for me, but also an indication of part of Apple’s launch logistics. You might like to take a look at https://docs.google.com/spreadsheets/d/teX78N5Hs3Sj4xrqk11mE7Q/htmlview?pli=1# While it’s hardly scientific, it clearly indicates many trends and characters of what is happening.

        1. Trevor, I would think that Apple is trying to appease it’s entire international customer base, this may mean shipping orders not necessarily as FIFO, but determining the model combination requested and then insuring some of each model are shipped to each international customer. I think this logic is being applied and will likely continue until all pre orders are satisfied. My order for the Space Gray Sport with Black Band was received @ 02:04 4/10 from Alabama, but after hearing it was the most requested I knew it would be the most difficult to fulfill and expected longer delays for shipping. Some, who I believe, ordered later than I, have received shipping notices, for the same model, mine still says “Processing”. Hope this helps.

        2. >some of each model are shipped to each international customer.

          I agree with that. I realized last weekend that the watches would not ship from China, as did the iPhone 6s. That meant large shipments would be made from China to regional distribution points, from which FedEx/UPS would ship. This explains why, for example, 42mm/SS/BSB ordered at 03:07 from Europe are already shipped, but many orders made in North America before 03:04 have yet to even be changed to ‘Preparing for Shipment.’

          That being said, Apple knows its customer base and rough ratios of the variants from its hardware experience of the past, its pre-Watch research, and the early orders. To ‘run out’ in some markets, ostensibly within about three minutes of ‘opening the shop doors’ seems to me, and especially under these circumstances, to indicate that something went wrong somewhere.

          I suspect that the way to look at the remaining orders is that one should consider the orders within one’s geographic area. If one ordered at 03:03 and sees more than a few orders from about 03:07 going out to the same area before ones own, there is reason to feel upset, notwithstanding that this entire process is somewhat new for both Apple and its customers.

        3. I’m in Canada and ordered a Sport Model 17 minutes into the pre-order slot.

          I got notification today that UPS has it has cleared customs and will deliver tomorrow.

          So at least one made it into Canada…

        4. That’s good and bad for some of us., and it’s consistent with some models being shipped to Canada. I don’t know if yours will come through Pearson (YYZ), but the bad news is that it’s UPS rather than FedEx. UPS has a _terrible_ record of holding goods at Pearson for over 24 hours when it’s not needed. Also, they have a tendency to plan their trips to arrive just too close to CRA’s 07:00 cut-off time for a given day, which is often, but not always responsible for the 24 hour delay. So, a good can arrive at YYZ at 07:05, miss customs until the submissions batch of the following morning, and then UPS decides in its wisdom to hold the package for a delivery AFTER 17:00 that evening, rather than put it on the truck first thing in the morning. Grrrr. 🙁

          Therefore, even more potential delays to look forward to…. Oh, well. Mine will arrive eventually; but not tomorrow, which any reasonable person who woke up at the unreasonable hour of 03:00 to order by 03:05 would have reasonably expected.

          If Apple had delayed the launch and deliveries by just a week, all their clients in the first hours/day of orders may well have been completely satisfied by the arrival of their order on the first day of ‘availability.’ They could have said deliveries would start three weeks after orders started.

          Apple has surely dropped the ball on some configurations during this launch. It’s usually better to under promise and over deliver, rather than the other way around. Apple used to be good at that.

      2. I have noticed that the 42mm SS with white sport band seems to be shipping not only earlier than the black band for that Watch, but also in far greater numbers. The indications are not just from here or the Google spreadsheet.

        1. I’m with you that this launch was bungled, but I see it from a slightly different perspective than you.

          Apple has always prided itself on being among other things – one of the best marketers in the world. Part of marketing is understanding what products people want to buy. It is obvious at this point, that they misjudged people’s appetite for the color sports bands. It seemed obvious to me, from day one, that the black sport band would be the most popular band. My first choice for a Watch would have been silver sport w/ black band. As that wasn’t an option, and I didn’t like the black sport watch that came with the black sport band, I “upgraded” to the SS silver w/ black sport band. It never crossed my mind, that they would have trouble meeting demand for the rubber band. I figured if they were going to have problems it was going to be with the sapphire crystals or the electronic guts of the device.

          It sure seems to me, that Apple missed on the analytics for what people would order, and then production numbers for that black sport band.

          I’m seeing posts all over the place of people saying their 42mm SS w/ white sport band, or classic buckle are shipping … just not seeing any posts of people saying their 42mm SS w/ black sport band has shipped.

          I hate to say it, but not receiving my 42 SS w/ BSB on launch day leaves me not so satisfied. When I get that inevitable survey email about how much I like my Watch, my disappointment will be reflected in my response. Delivery is part of the satisfaction experience.

          For the record – my order was placed at 3:02am ET, my confirmation email was received at 3:03am. I guess in hindsight, I should have done what MDN did – bought the 42mm silver sport watch with one of the color bands, then ordered a second black sport band later.

        2. iFan, your assessment is pretty much where mine is. Either Apple severely underestimated the number of BSBs they would need, or they had production problems with BSBs. I doubt the latter, though, because many Sport Watches went out with them.

          If Apple did get caught on the wrong foot for the 42mm/SS/BSBs, I would have expect a simple, honest e-mail, not the disingenuous, and potentially misleading, blather that arrived. Last night’s letter seems to have made more early orderers upset than it mollified. Whatever the Watch facts on the ground be, Apple’s customer relations team certainly needs to do better. Sometimes, nothing is better than something. Honesty, however, is always in style.

  4. 42mm Stainless with classic buckle. Notified via my UPS account of my tracking number and Friday delivery window. Status as “Ready for UPS pickup”. Apple store/app status still shows as “Preparing for Shipment”. The 42mm space grey with sport buckle I ordered still shows “Processing”. UPS says the package is 3.1 lbs, though, so I’m hopeful that it’s both.

  5. 42mm sport with white band ordered within a few minutes of sales going live here in the UK was, disappointingly, 4-6 weeks delivery at time of order and was still showing the 12-26th May timeframe last night when I looked. Suddenly, today, it is dispatched and I get it on launch day. 🙂

  6. Mine was ordered at 12:04 PDT on April 10th and my is still processing. I ordered the Space Gray 42 mm with the black band. I have heard those are the most popular and may not have the same time of shipping times.

  7. I was up at 11:30PST refreshing the Apple Store until 12:02 when it finally came up.

    I purchased a 42mm Sport Space Gray and received a 4/24-5/8 confirmation email at 12:04am PST.

    My order is still processing and I received the email of death. I’ve seen some 12:03am people say that theirs have shipped. I’m disappointed not to have it day 1 since like everyone else I’ve had day 1 on all the iPhones and iPads but just like my original iPhone is now collecting dust in a drawer this watch will be doing the same in a year or so. Life is too short make the most of every minute!

  8. I’m in Canada, and my 42mm SS Case with Milanese Loop reportedly shipped April 22. Email said “delivers April 27th” – but Express Saver shipping normally means next day delivery. Now, I’m not naive enough to expect it today – but my fingers and toes are crossed for tomorrow. (I ordered within the first 20 seconds of the store going live.)
    I also ordered a black sport band and that won’t be here until later in May.
    My guess is that supply of those bands is severely constrained. And delivery times for cases with those may be affected.

        1. Yup, that’s the one I DID go for. BSS with BSS Link Bracelet, at 20 seconds after the app went live. Time stamp on email is 11:02 pm on the 9th of April (Alaska time). Still waiting, still Processing……..

    1. Did it also tell you the temperature of the filet in the oven or start the romantic music playing or dim the lights after dinner or set your phone to “do not disturb”? 😉

  9. Checked my mail. No movement on 48/SS/Milanese that
    is scheduled for May 13-27 delivery. However, my 12″
    Retina MacBook (which was slated for May 8-15) will be
    delivered on April 29 (says Apple) or April 28 (says UPS).

  10. Mine was ordered at a try on appt in store at 11am on launch day (3 hours post launch in the UK). My 38mm sport in white has been shipped and is out for delivery tomorrow. The status changed today.

  11. I ordered two Milanese Watches, a 38mm and a 42mm, one after the other and got confirms at 3:03am and 3:05amET.

    The 38mm was charged to my cc a few days ago, and shipped early today, estimated delivery by Monday from Harrisburg, PA to Maine. But, UPS just updated my delivery to be tomorrow afternoon.

    At 2pm ET, my 42mm was charged to my cc. Hopefully I’ll get it early next week.

    1. Wow, my 42mm went from processing to shipped, so now UPS says I’ll get both Milanese Watches tomorrow late afternoon. Even though both show Standard Shipping, it’s clear they are overnighting these from PA to Maine.

  12. Great Ken! I placed the same exact order with almost exactly the same confirm. And, the 38mm was shipped on 22nd. My 42mm was just charged to CC and status moved to Preparing to Ship. Hope it moves to shipped and shows up tomorrow. Kind’a getting late for that. But…

  13. My Apple Sport 42mm space gray with black sport band almost was a disaster. American Express sent me a new card changing the expiration date and security code between the time I ordered the watch with Apple Pay and today. Got an email from Apple that the bank refused the card. Went online and put in the new card info and it went to Processing and then to Preparing Shipment. I then got an email that the watch is being sent via UPS and the delivery date indicated in the email is April 24. whew

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