“As the 2000s were just dawning, it was far from a sure thing. ‘Around the time Apple started to roll out, Gateway’s products were going the other way,’ said Adam Hanft, CEO of marketing and branding firm Hanft Projects, referring to the PC makers (they of the cowhide-designed boxes) who eventually gave up on their own retail-store model in 2004,” Gross reports. “‘If you go back and look at what all the pundits said, they all thought Apple was crazy to get into the retailing business.’”
Gross reports, “By the end of the 2010 fiscal year, Apple had opened 317 retail stores, 233 in the United States and 84 in Europe, Asia and other countries… Some Apple stores, such as the flagship New York City store on Fifth Avenue, are even design symbols in themselves. That one, open 24 hours a day, is a distinctive 32-foot glass cube.”
“In a 2000 video shown to Apple developers, CEO Steve Jobs strolls through the as-yet-unopened Virginia store, showcasing then-novel features such as the Genius Bar and nooks for children’s activities,” Gross reports. “With nary an iPod or iPhone in sight (the iPod was launched in October that year, with the iPhone following in 2007), Jobs introduced the concept that the stores would be more than just retail space.”
Read more in the full article here.
MacDailyNews Take: “I’m not a genius.” Au contraire, mon ami!
This guy, on the other hand, not so much:
I give [Apple] two years before they’re turning out the lights on a very painful and expensive mistake. – David Goldstein, Channel Marketing Corp. President, May 21, 2001
Apple Store: ‘The best damn retail experience in America!’ – December 2, 2010
Apple’s retail stores generate huge sales – December 27, 2007
Piper Jaffray finds ‘gravitational pull’ at Apple Retail Stores – November 26, 2007
Apple thinks different with cash register-less retail stores that bring in billions – November 23, 2007
Apple makes retail seem ridiculously easy – May 29, 2007
How Apple’s Steve Jobs is revolutionizing Manhattan retail – May 08, 2007
Fortune: Apple Inc. is America’s best retailer – March 08, 2007
How Apple Retail Stores beat Best Buy, Neiman Marcus, and Tiffany – December 19, 2006