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As iCloud rumors swirl, users report problems logging into MobileMe email

Monday, May 16, 2011 · 5:00 pm · 29 Comments

“Although it’s working for us, we’re getting reports from users that MobileMe email is down, with users unable to log into me.com and unable to send or receive messages by IMAP,” John Brownlee reports for Cult of Mac.

“Clearly Apple is making some rather radical backend changes this weekend,” Brownlee reports. “This is not the first service outage to occur over the last few days. On Friday night, thousands of owners of iOS devices found themselves unable to use their devices as Apple’s iTunes activation servers went down.”

Brownlee writes, “Given the upcoming debut of Apple’s new cloud services, my guess is these hiccups are indicative of Cupertino doing the prep work to launch iCloud.”

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Comment Feed

29 Comments

RastaMouse

Monday, May 16, 2011 - 5:17 pm · Reply

I KNEW IT!!!
- MastaRouse
  
  Monday, May 16, 2011 - 5:54 pm · Reply
  
  I think you mean “iKnew it!”
Lynnw

Monday, May 16, 2011 - 5:17 pm · Reply

I would like to confirm that for quite a few hours I was unable to log in or retrieve my mail. Hopefully there will be a positive and welcome outcome with iCloud.
krquet

Monday, May 16, 2011 - 5:18 pm · Reply

MobileMe is a damaged brand, reeks of Mobil me (in the old country). Sooner, hopefully, we move to some Castle in the sky, the better.
D0c

Monday, May 16, 2011 - 5:25 pm · Reply

Can mobileme be free this year? I have been paying too much for family package. I have been testing dropbox and gmail as my best other option. Gmail has push email and can sync contacts, calendars, and notes. Dropbox will substitute idisk. Findme is free anyway.
iQuack

Monday, May 16, 2011 - 5:26 pm · Reply

I had three eMail’s from Apple about the same thing sent at the same time. Then the next minute it was cleaned up to just one. Just prior to that I could not access my MobileMe account.
MacBill

Monday, May 16, 2011 - 5:30 pm · Reply

Why doesn’t Apple just finally shut down ANYTHING having to do with the cloud? They don’t get it. Google does. My MobileMe has been down the whole morning, just another of the thousands of MobileMe problems I have had over the years. I don’t know why I continue to put up with their sh*t.
- krquet
  
  Monday, May 16, 2011 - 5:38 pm · Reply
  
  Last I checked, Apple’s not forcing anyone to use their service. You prefer Google, by all means, share your files away with them. Meanwhile, Dropbox, meanwhile, pulled a Google (comparable with Gmail they can and do scan your mails) and got caught. Denied it, got exposed with pants down:
  
  http://hardware.slashdot.org/story/11/05/15/2157202/Dropbox-Accused-of-Lying-About-Security?utm_source=rss1.0&utm_medium=feed
  
  Now imagine Apple pulling half a stunt like this, how many hits would that generate? Or wait, we have MacBill to cover the FUD for us.
- omalansky
  
  Monday, May 16, 2011 - 9:00 pm · Reply
  
  If you have really had “thousands of MobileMe problems” over the years, silly you for sticking with the service!
G4Dualie

Monday, May 16, 2011 - 5:31 pm · Reply

I just logged in and out of my MM account and I had no problems.
aking0002

Monday, May 16, 2011 - 5:32 pm · Reply

Same kind of problems here. When iCloud comes PLEASE cange the email address so it is NOT me.com. How infantile can you get.
- ca-40-
  
  Monday, May 16, 2011 - 5:53 pm · Reply
  
  I still use my mac.com address successfully – never have like the me.com name either.
- el Tritoma
  
  Monday, May 16, 2011 - 6:00 pm · Reply
  
  i still use the .mac name too with my email, never have liked the .me address.
TheConfuzed1

Monday, May 16, 2011 - 5:39 pm · Reply

I would love to move my iTunes library and meta data into the cloud.
Rhoytink

Monday, May 16, 2011 - 5:54 pm · Reply

Stop your whining folks. It could be much worse, just look how google handles you info!
LateRegistrant

Monday, May 16, 2011 - 6:09 pm · Reply

I’m ready for a cirrus relationship.
RDF

Monday, May 16, 2011 - 6:11 pm · Reply

Mine’s working just fine- as it always does.
- Mark S.
  
  Tuesday, May 17, 2011 - 8:32 am · Reply
  
  Mine too.
  I think that the joker doesn’t know how to log in.
  Heard tell that he only mastered a can opener last week.
  Potty training the week before that.
HolyMackerel

Monday, May 16, 2011 - 6:20 pm · Reply

MobileMe on all three accounts was down for me in the UK a couple of hours ago, yet I could access my email via the web.
MacRadDoc

Monday, May 16, 2011 - 6:40 pm · Reply

I had trouble for several hours tody
- iFan
  
  Monday, May 16, 2011 - 7:45 pm · Reply
  
  I did as well. I kept getting error messages saying there were problems at the server, or could not access Port 993. It all cleared up around 3:30pm EST.
LynnW

Monday, May 16, 2011 - 8:28 pm · Reply

I too still use my Mac.com address and up until today rarely have had an issue. Apple kill the me.com address. It’s so tacky for your company to have thrown this name out. Revert back to Mac.com or come up with something better. With all of your big $$$ out there, put one of your ad agencies or corporate identity firms to work.
- Heinz
  
  Sunday, July 3, 2011 - 7:23 am · Reply
  
  Yes please, Apple, change that infantile me.com ! Why did you change the nice and “apple related user identification” name mac.com into me.com in the first place ?!?!?!. When I registered at MobileMe, there was no possibility to get a mac.com address anymore, only the me.com, unfortunately.
  I cannot imagine that there will be an “icloud.com” address…
  This would seem “volatile” or as someone would feel being in the “clouds” (heaven) after having had a joint!. Even for iCloud, the email name should be mac.com.
  There is no better name for an Apple email address!
the joker

Monday, May 16, 2011 - 11:13 pm · Reply

Apple has once again shit all over the MobileMe brand. Why ANYONE has confidence that Apple can succeed in the cloud is inexplicable. Only rabid fan boys see Apple doing well in this area. MobileMe has been an enormous clusterfuck and Steve Jobs knows it!
- fasdadsf
  
  Tuesday, May 17, 2011 - 12:50 am · Reply
  
  Indeed, MobileMe has been a clusterfuck since day one. It’s down for maintenance every week, it’s fucking slow as hell, iDisk is a joke.
  
  There’s so much to love about it but so much of it sucks too. They just need to get the performance fixed.
  
  I will welcome a rehaul.
ploogman

Tuesday, May 17, 2011 - 8:40 am · Reply

Sorry but extremely STUPID analysis.

Apple would not willing let any of those systems go down for even a second.

As to new systems and iCloud, they would design that to phase in without any interruption on service.

Obviously, Apple does not want MobileMe and IMAP to go down on a busy Monday afternoon. They did not anticipate that would happen and the cause is not related to any new system they are deploying. If it was, they would do it in the middle of the night when few would notice.
- heinz
  
  Sunday, July 3, 2011 - 7:32 am · Reply
  
  middle of the night ? where in the western Pacific?
  Mind: when there is middle of the night, it is “nex day – working day time” in Europe already, and it is much later “next” day in Australia…Apple is not “american” alone anymore, but global, with probably more customers abroad than in the US….so the updates, down times, etc. can influence the whole world in a second.
Eric The Red

Tuesday, May 17, 2011 - 8:51 am · Reply

MobileMe is slow as hell when sending email from an iPhone. Unless this is fixed soon, I’m heading off to Gmail….
JB Tipton

Tuesday, May 17, 2011 - 10:46 am · Reply

With MobileMe, the one thing I can rely on is it’s total unreliability, from buggy iCal searches on my iPhone to the poorly integrated syncing to the iDisk that routinely crashes my finder. The browser version of mail won’t let you edit drafts and often freezes when adding attachments. I know SJ says it’ll get better, but when? They need to fix this nonsense YESTERDAY.