According to reports on social media, Apple is delaying a portion of iPhone 14 pre-orders that were initially promised for September 16th launch day delivery.
The iPhone 14 launch has been a bit rocky. On pre-order day last week, the Apple Store Online and Apple Store app both faced major outages as customers rushed to order the new devices. This led to a multitude of problems, including that some customers ended up with multiple iPhone 14 pre-orders due to system errors, while others ended up with nothing.
Now, it seems has Apple overpromised and is under-delivering for some iPhone 14 buyers. Reports are surfacing on social media that Apple is delaying some iPhone 14 Pro and iPhone 14 Pro Max orders that were initially quoted for September 16 delivery. 9to5Mac has also directly heard from readers whose orders are facing similar delays.
In most cases, Apple is pushing these estimated delivery dates back by around a week to September 23, but we’ve also heard from readers whose orders have been pushed to September 30. Some buyers were notified earlier this week about the delays, while others weren’t informed until today.
MacDailyNews Take: The preorder outages are likely the culprit here, having given affected customers an incorrect delivery date estimate that Apple has had to correct, unfortunately even as late as the originally estimated delivery date for some customers.
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I had an interesting adventure. I ordered an upgrade to a 14 Pro the first day; it was supposed to be delivered on Friday, 16 September. It mysteriously didn’t appear on the UPS truck that day — the driver even told me he had a package listed for me, but it wasn’t on the truck, and he didn’t know what happened. A query to Apple and UPS yielded shrugged shoulders and scratched heads. Neither could say what happened, neither knew where my phone was, and neither could say when or if it might show up. Apple initiated a delivery investigation and said they would send me a replacement. But the replacement wasn’t scheduled to get here till 28 October, when their stock would be replenished, and meanwhile I started getting notices that I needed to send back my iPhone 12 RIGHT NOW as agreed in order to qualify for the upgrade, and that they were sorry I wanted to return my 14 Pro, but here’s the shipping label for the return, and they would send me the replacement as soon as they got the original phone — the one I never got. Several calls and chats with Apple resulted in assurances that I could “ignore” those messages, but something tells me I’m going to be spending a lot of time on the phone in the near future. That would be my old phone, the one I’m trying to upgrade.