Apple faces class action lawsuit over iPad mini ‘jelly scrolling’

Coloradan Christopher Bryan on Wednesday filed a class action lawsuit against Apple that accuses the company of being aware of a so-called “jelly scrolling” defect with the sixth-generation iPad mini, yet not mentioning it in marketing, according to court documents reviewed by MacRumors.

The powerful new iPad mini features an all-screen design, the A15 Bionic chip, Touch ID, Center Stage, and more.
iPad mini

Following the official launch of the 6th generation iPad mini in stores last September, customers worldwide noticed a “jelly scrolling” effect on the tablet’s display in portrait mode. “Jelly scrolling” is when half of the display is refreshing noticeably slower than the other, which results in a wobble effect when content is scrolling.

Apple in September 2021 told Ars Technica that the “jelly scroll” issue on the 6th-generation iPad mini is normal behavior for LCD screens. Because these screens do refresh line by line, there is a tiny delay between when the lines at the top of the screen and lines at the bottom are refreshed. This can cause uneven scrolling issues like the ones observed on the iPad.

Joe Rossignol for MacRumors:

The complaint, filed in Northern California district court, alleges that Apple is aware of the defect, yet continues to sell the iPad mini without fixing the defect or amending its marketing materials to reflect the existence of the defect…

The lawsuit seeks damages in an amount to be proven at trial for any person in the United States who purchased a new sixth-generation iPad mini. The proposed class still has to be certified before the class action lawsuit can proceed.

MacDailyNews Take: This is simply the a result of the way sequential pixel refresh LCDs work. 60Hz LCDs tend to do it in at least one screen orientation. The larger the display, the more noticeable this effect is and, that’s right, the new iPad mini has the largest display of any iPad mini at 8.3-inches (diagonal), so users of older, smaller iPad minis are now noticing it.

Here’s a video of showing what “jelly scrolling” looks like:

https://twitter.com/backlon/status/1440681196246106123

If you do not like the iPad mini’s display, you have 14 calendar days from receipt to return an item purchased from Apple, for a full refund.

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3 Comments

  1. Just keep the form letter post ready: “Apple faces class action lawsuit for _____”. This will be needed for other companies too.This is law firms trying to get rich off of class action trolling. Even if they lose they win because they get huge media exposure from it.
    Virtually every product Apple makes and will make will have a class action lawsuit. Those who don’t like Apple (or other company cheer it on but it is all of us consumers who pay for it. Every company must have robust legal for this and may avoid features for consumers because legal says so.

  2. “This is simply the a result of the way sequential pixel refresh LCDs work. 60Hz LCDs tend to do it in at least one screen orientation. The larger the display, the more noticeable this effect is and, that’s right, the new iPad mini has the largest display of any iPad mini at 8.3-inches (diagonal), so users of older, smaller iPad minis are now noticing it.”

    My question then is why is it only the mini that is the subject of the class action and not the larger iPads? Different display tech is my guess but then it leads to why would Apple continue to use the ‘cheaper’ display tech for the mini and risk damaging their brand by risking a class action suit like this one?

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