“Reports have started to emerge of Apple completely deleting films from iTunes accounts even when they’ve been bought, not merely rented,” John Archer writes for Forbes. “And when people complain about this, they’re receiving an astonishing message from Apple telling them that iTunes is just a ‘store front,’ and so Apple isn’t to blame if a film studio decides it no longer wants to make its titles available on iTunes.”
“Even worse, it seems that if bought film titles are removed from your account you may not even be entitled to get a refund for them,” Archer writes. “When an iTunes user in Canada complained to Apple that their initial offer of a free $5.99 rental hardly seemed suitable recompense for him having three bought films summarily removed from his account, Apple replied that ‘our ability to offer refunds diminishes over time. Hence your purchases doesn’t meet the conditions for a refund.'”
Archer writes, “While I’m hearing from others who fortunately did get a refund for their deleted films, the bottom line in all this is that Apple appears to be openly saying that if you buy a film on iTunes, you don’t really own it at all.”
Read more in the full article here.
MacDailyNews Take: This is nothing new. It’s in the Apple Media Services Terms and Conditions to which users agreed when they installed iTunes and purchased the content.
[Thanks to MacDailyNews Readers “Fred Mertz” and “Edward W.” for the heads up.]
Hopefully they send a warning beforehand. Having stuff disappear AFTER buying it will only encourage file sharing to continue. I’ve been buying stuff for a while. I expect to keep it without needing a 500TB drive to hold it all.
Criminal. Big companies can write bs into the fine print and it’s fine but imagine if you sold something on craigslist and then cpl years later went to the purchasers home and took it back?
So the next and logical question is if say I purchased a Movie from iTunes for $25 and 1 month later they discontinue it and remove it from my iTunes. I loose my investment. Then lets say a few months later they decide they want to sell it again, do I have to pay again? Also shame on me for being fooled a second time.
I guess I will be buy Blue-Ray again with digital copies.
Also Class action law suit sound justifiable in this case but if the EULA (that no one reads) says they can do this then I guess we are screwed.
i haven’t got the inclination to read 10 miles of terms just to use various services. i’m no pirate but i own several movies i love, from iTunes. i stopped downloading them so now, i’m thinking it’s not worth it to have them reside in my iTunes account and besides, now, i want to download those movies to some local storage if possible. is that even possible. i hesitate to ever buy movies from iTunes, again. i was unaware because i didn’t take a day or two and read the terms. i’m very unhappy to hear this. henceforth, i think i will not buy from iTunes and mistakenly think i own anything. what a grand arrangement. what a grand fucking arrangement.
I have pretty much lost faith in Apple for most of my hardware. It’s full of “in an upcoming release.” I thought I could count on them for content and services and now it looks like that was just a myth too.
PIPELINE TIM COOK, AND HIS DECISION MAKING SKILLS, SUCK!!!!!!
If I discover that happening to me, APPLE 🍎will certainly get an earful!
Take it easy, my friend, I have the similar problem before, but dont’ worry, now I use an iTunes removal tool to help me remove DRM from iTunes movies and the the new files can be kept forever now on local devices. you can get a tool from this site https://www.drmare.com/ here.