Apple faces class action lawsuit over iPhone 6 ‘Touch Disease’

“Thomas Davidson of Pennsylvania, Todd Cleary of California, and Jun Bai of Delaware have filed a class action lawsuit against Apple over an alleged defect that causes iPhone 6 and iPhone 6 Plus touchscreens to become unresponsive and fail, according to court documents filed electronically this week,” Joe Rossignol reports for MacRumors.

“The class action complaint, filed with the U.S. District Court for Northern California, accuses Apple of violating California’s consumer fraud statutes, through fraud, negligent misrepresentation, breach of implied warranty, unjust enrichment, and for violations of the Magnuson-Moss Warranty Act and Song-Beverly Consumer Warranty Act,” Rossignol reports. “The complaint, lodged by California law firm McCuneWright, LLP, seeks an order that requires Apple to repair, recall, and/or replace affected iPhones and to extend the warranties of those devices for a reasonable period of time. The plaintiffs also seek unspecified damages. A jury trial has been demanded.”

Rossignol reports, “The lawsuit cites repair website iFixit, which last week shared a blog post and video about the defect, nicknamed ‘touch disease.'”

Read more in the full article here.

MacDailyNews Take: Do you have, or have you had, that gray, flickering bar at the top of your iPhone 6 Plus’ display and an unresponsive touchscreen? We did not see that issue, but we moved to iPhone 6s Plus units on Day One (plus we baby our iPhones and treat them like the valuable pocket computers they are).

If so, do/did you every tend to keep your iPhone is a pocket where bendable force could be applied to it?

Apple accused of iPhone 6 ‘touch disease’ defect – August 24, 2016
Common design defect said to cause failure in many iPhone 6 Plus units – August 23, 2016
New iPhone 6s bend test reveals super-strong aluminum shell – August 19, 2015
Analyst: Apple’s ‘iPhone 6s’ to feature stronger 7000 series aluminum, slightly thicker for Force Touch – June 17, 2015
Next-Gen iPhones could adopt Apple Watch Sport’s 7000 Series Aluminum Alloy – April 16, 2015


    1. Same model for about the same amount of time. I take care of my stuff, unlike so many of these idiots who want to blame anyone besides themselves for their problems.

      1. Perfect iPhone 6. Never dropped. Never bent. Never put in my back pocket.

        One day my otherwise pristine iPhone just stopped responding to touch. I guess I’m just one of those idiots…

      2. I have a 6 plus with severe touch disease. It has never been dropped, was always housed in a robust case, and always been carried in a roomy front pocket. I have also removed it from my pocket when sitting down as I was aware of the bend issues. I know several others with the same history and problem. The structural design of the touch chip housing was radically changed on the model 6 in a way that makes it clearly more vulnerable to wear and damage.

        To call people experiencing this issue “idiots” only makes you look particularly uninformed. I have little doubt that Apple will be facing a significant backlash over this design flaw and their own arrogant non-response to loyal customers like myself.

  1. Carried in back pocket for first couple of weeks. Gray screen hit over a year later. Took it to Apple where they said it was probably terminal. Next convenient Genius appointment was a week away. Took it Verizon where they pronounced it terminal and happily sold me a new phone at retail. Should have bought Apple Care or extended warranty, but didn’t. Lesson learned.

  2. User bends phone – can’t sue Apple for bent phone, but instead sues Apple because screen doesn’t work 18 months later. Sure it’s a defect when your phone fails to function after you bend it. /s

    Said user ran over nail with car tire – sues car manufacture because they won’t give them a new car, because of flat tire.

  3. I had the same issue since last month although I never have put it in my backpocket or have bent it otherwise. Since a week though I haven’t had the issue anymore. Was it a software update (9.3.4 or 9.3.5) that fixed it? I dunno.
    Anyone else have a similar experience?

    1. Yeah, seemed to get fixed with the update, then started acting up again. Sometimes it goes days without an issue but it always comes back with a vengeance and I have to turn the phone off and on again every 3 minutes to get it to work.

  4. My iPhone 6S+ has a hard time responding to touch on the left edge and on the top edge. The bottom and right side seem to be fine. I mostly notice when I am trying to move letters on Words with Friends. I have to touch over and over and over before the phone will actually let me move letters….

    So unApple like……

  5. I have 6plus and have had the issue for about six months. It started with being unresponsive to touch and then the gray bars started showing up. I carry my phone in my front pocket and have never put in my back pocket and never bend it.

    Been to apple strike twice and both times their tests say the hardware is fine and have me reinstall a fresh version of iOS. Which works for about ten minutes and then the issues start up again.

  6. Wow, you folks are unbelievable. So it is only Android device owners who pay $200 for a phone that stops working properly that have the right to complain, not the iPhone owners who paid $699 for one?

    And this “did you put it in your back pocket or use a case” stuff … did Apple WARN people against that sort of thing? Was it in the bold print? The fine print even? Lots of folks used the previous iPhones without cases and put them in their back pockets. Apple ENCOURAGED this by making the devices so thin, so shiny with the glass/aluminum, and with all the pretty colors (in contrast with the Android phones and their drab plastic)! People WANTED to look at and show off their thin, shiny metal iPhone 5 and such by carrying it around without a case to let everyone know how thin and PREMIUM it was and how cool the fingerprint scanner was! It was the big, ugly, bulky plastic Samsung Galaxy Notes that people stuck in cases, remember?

    Good grief. You expected people to just switch up the way that they had always used their iPhones without Apple telling them to? Especially since it was Apple’s own advertising that made them believe that iPhones were better built, more hardy and less likely to break down than the Android competition? If you have to “baby” a $700 phone to keep it from breaking, why not just buy a $200 Android phone to begin with?

    Just admit it. Apple spent years denying the need for bigger phones. Then they did not want to emulate the bigger Android phones while at the same time suing Samsung and bullying HTC and other OEMs into licensing agreements over allegedly stealing THEIR designs. When they FINALLY admitted to themselves that they needed to make bigger phones or get left behind – and silently put aside their years of mockery of the big Android phones – they did a rush job and poorly designed it. It took the second iteration to get the design right.

    That is not really that big of a deal, but you guys should not be above admitting that Apple screwed up, first by waiting too long to adopt curved screens in the first place, and second by not making the frame strong enough and/or putting the components in the wrong spot because they rushed to get a bigger phone out instead of spending the normal 18-24 months in design and testing. The success of the Galaxy S4 and the Galaxy Note 3 sent them scrambling and this was the result.

    And yes, folks should receive their money back for a product that fails to work properly because of a BLATANT DESIGN FLAW. You would have that opinion and back the lawsuit fully if it were a Samsung Galaxy device, so don’t advocate ripping off loyal customers of your own favorite company.

    “If so, do/did you every tend to keep your iPhone is a pocket where bendable force could be applied to it?”

    That is so ridiculous … did Apple warn people NOT to do so? Or was everyone supposed to buy special carrying bags and pouches for their iPhones? If so, how were they supposed to know that? For goodness sakes CELL PHONES ARE MOBILE DEVICES. They aren’t desktops or laptops. The ability to carry them in your pocket and take a bit of beating in the process, even withstanding some drops, IS IMPLIED. The cell phones that preceded smartphones, and even early smartphones like the Blackberries, Java Mobile phones, Windows CE phones … everyone carried them in their pockets, including back pockets if they were small enough, and no one bought cases for them! People started buying cases for phones A) to make the phones look better and B) to protect the screen! NO ONE bought cases to keep the phone from bending!

    This attitude is so disappointing. Especially from the same people that excoriate Apple for failing to update the MacBook lineup every single year.

  7. I contacted apple support when my phone started doing this and they told me to plug it into iTunes which done nothing. My phone didn’t have a scratch and had never been dropped. Needless to say it’s junk now. I have two reports with apple where I called them. I think it’s bs. They should give us new phones or repair the issue.

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