Apple faces class action lawsuit over iPhone 6 ‘Touch Disease’

“Thomas Davidson of Pennsylvania, Todd Cleary of California, and Jun Bai of Delaware have filed a class action lawsuit against Apple over an alleged defect that causes iPhone 6 and iPhone 6 Plus touchscreens to become unresponsive and fail, according to court documents filed electronically this week,” Joe Rossignol reports for MacRumors.

“The class action complaint, filed with the U.S. District Court for Northern California, accuses Apple of violating California’s consumer fraud statutes, through fraud, negligent misrepresentation, breach of implied warranty, unjust enrichment, and for violations of the Magnuson-Moss Warranty Act and Song-Beverly Consumer Warranty Act,” Rossignol reports. “The complaint, lodged by California law firm McCuneWright, LLP, seeks an order that requires Apple to repair, recall, and/or replace affected iPhones and to extend the warranties of those devices for a reasonable period of time. The plaintiffs also seek unspecified damages. A jury trial has been demanded.”

Rossignol reports, “The lawsuit cites repair website iFixit, which last week shared a blog post and video about the defect, nicknamed ‘touch disease.'”

Read more in the full article here.

MacDailyNews Take: Do you have, or have you had, that gray, flickering bar at the top of your iPhone 6 Plus’ display and an unresponsive touchscreen? We did not see that issue, but we moved to iPhone 6s Plus units on Day One (plus we baby our iPhones and treat them like the valuable pocket computers they are).

If so, do/did you every tend to keep your iPhone is a pocket where bendable force could be applied to it?

Apple accused of iPhone 6 ‘touch disease’ defect – August 24, 2016
Common design defect said to cause failure in many iPhone 6 Plus units – August 23, 2016
New iPhone 6s bend test reveals super-strong aluminum shell – August 19, 2015
Analyst: Apple’s ‘iPhone 6s’ to feature stronger 7000 series aluminum, slightly thicker for Force Touch – June 17, 2015
Next-Gen iPhones could adopt Apple Watch Sport’s 7000 Series Aluminum Alloy – April 16, 2015


    1. Same model for about the same amount of time. I take care of my stuff, unlike so many of these idiots who want to blame anyone besides themselves for their problems.

      1. Perfect iPhone 6. Never dropped. Never bent. Never put in my back pocket.

        One day my otherwise pristine iPhone just stopped responding to touch. I guess I’m just one of those idiots…

      2. I have a 6 plus with severe touch disease. It has never been dropped, was always housed in a robust case, and always been carried in a roomy front pocket. I have also removed it from my pocket when sitting down as I was aware of the bend issues. I know several others with the same history and problem. The structural design of the touch chip housing was radically changed on the model 6 in a way that makes it clearly more vulnerable to wear and damage.

        To call people experiencing this issue “idiots” only makes you look particularly uninformed. I have little doubt that Apple will be facing a significant backlash over this design flaw and their own arrogant non-response to loyal customers like myself.

  1. Carried in back pocket for first couple of weeks. Gray screen hit over a year later. Took it to Apple where they said it was probably terminal. Next convenient Genius appointment was a week away. Took it Verizon where they pronounced it terminal and happily sold me a new phone at retail. Should have bought Apple Care or extended warranty, but didn’t. Lesson learned.

  2. User bends phone – can’t sue Apple for bent phone, but instead sues Apple because screen doesn’t work 18 months later. Sure it’s a defect when your phone fails to function after you bend it. /s

    Said user ran over nail with car tire – sues car manufacture because they won’t give them a new car, because of flat tire.

  3. I had the same issue since last month although I never have put it in my backpocket or have bent it otherwise. Since a week though I haven’t had the issue anymore. Was it a software update (9.3.4 or 9.3.5) that fixed it? I dunno.
    Anyone else have a similar experience?

    1. Yeah, seemed to get fixed with the update, then started acting up again. Sometimes it goes days without an issue but it always comes back with a vengeance and I have to turn the phone off and on again every 3 minutes to get it to work.

  4. My iPhone 6S+ has a hard time responding to touch on the left edge and on the top edge. The bottom and right side seem to be fine. I mostly notice when I am trying to move letters on Words with Friends. I have to touch over and over and over before the phone will actually let me move letters….

    So unApple like……

Reader Feedback

This site uses Akismet to reduce spam. Learn how your comment data is processed.