“Apple’s new support account on Twitter has quickly gained momentum after launching on Thursday morning, surpassing 125,000 followers in just over 24 hours,” Joe Rossignol reports for MacRumors.
“The account has over 2,750 tweets as of writing, meaning that Apple’s support team has responded to nearly 100 customer tweets per hour so far,” Rossignol reports. “Keyhole, a real-time social media analytics website, provides a closer look at the Apple Support account. The data shows that the account, and related tweets, have already generated over 124 million impressions, with 44.6% of users viewing the tweets from an iPhone. 77% of the account’s followers are male.”
Rossignol reports, “The account will respond to customer inquiries every day between 5 a.m. and 8 p.m. Pacific, and it will also share tips, tricks, and tutorials related to Apple products and services.”
We’re always looking for new ways to help you get the most from products. Meet @AppleSupport! https://t.co/YhdvY44PPS
— Tim Cook (@tim_cook) March 3, 2016
Read more in the full article here.
MacDailyNews Take: Excellent!
Follow Apple Support on Twitter here: https://twitter.com/AppleSupport
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Apple launches official company Twitter account – March 3, 2016