South Korea to probe Apple contracts with iPhone repair providers

“South Korean regulators will investigate Apple Inc.’s relationships with local phone repair companies to determine whether they violate consumers’ rights,” Jungah Lee reports for Bloomberg.

“The Fair Trade Commission will examine contracts between the iPhone maker’s Korean unit and the eight repair outfits to determine if they include unfair practices, according to a commission statement,” Lee reports. “The probe comes after six repair-service providers in the country, home to Apple competitor Samsung Electronics Co., complied with commission demands in July to rectify policies called unfair to iPhone users.”

Lee reports, “Those included not allowing people to cancel repair orders and asking customers to pay in advance.”

Apple's revolutionary 4.7-inch iPhone 6s and 5.5-inch iPhone 6s Plus
Apple’s revolutionary 4.7-inch iPhone 6s and 5.5-inch iPhone 6s Plus

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MacDailyNews Take: Pfft.

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  1. Just Korean regulators picking on a non-Korean company. Nothing new here nothing to see here. Compared to everywhere else repair services for Apple in Korea tend to be subpar which is generally a result of Korean regulation and rules.

    Apple only has authorized retailers in Korea No official Apple stores in all of Korea. Even China has real Official Apple stores. That says a lot of about the hoops Apple is forced to jump through here.

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