MacKeeper customers can file a claim to get their money back

“Customers of the oft-criticized security and performance program MacKeeper have until Nov. 30 to file a claim for reimbursement, the result of a proposed class-action suit settlement,” Jeremy Kirk reports for IDG News Service. “Those who bought MacKeeper before July 8 are eligible, according to the settlement website where claims can be filed.”

“The class action suit accused MacKeeper’s original developer, ZeoBIT, of deceptively advertising the program and making false claims about what it could fix. It was filed in May 2014 in the U.S. District Court for the Western District of Pennsylvania,” Kirk reports. “Under the proposed settlement, ZeoBIT will put US$2 million into a fund for those who want a refund. But ZeoBIT will admit no fault as part of the agreement.”

“According to court documents, 513,330 people bought MacKeeper in the U.S. for as much as $39.95 per copy,” Kirk reports. “As the number of applicants rises, the refund value will proportionally fall from $39.95. One-third of the $2 million will go towards attorney fees, leaving the remainder for refunds and other administration costs.”

Read more in the full article here.

MacDailyNews Take: 513,330 people? Yikes! $40 for snake oil that no Mac needs.

$666,666.66 goes to attorney fees and administration costs means $1,333,333.34 divided by as many as 513,330 means $2.59 per person, if every single person claims (which won’t happen, but it gives you an idea of how little affected people could get). Well, there’s a lesson there for them: Caveat emptor.

If you have MacKeeper on your Mac, go get your money back as possible and follow these instructions to uninstall it.

Update: 11:05am EDT: Fixed the math.

SEE ALSO:
Don’t waste your money on OS X snake oil for your Mac – July 28, 2015
How to detect and remove MacKeeper and keylogger malware on your Mac – July 17, 2015
Controversial MacKeeper security program opens critical hole on Mac computers – May 12, 2015
What ‘MacKeeper’ is and why you should avoid it – January 21, 2015
How to uninstall MacKeeper from your Mac – December 19, 2014

14 Comments

  1. Flawed math on your part. Why? Because before the refunds the “administrative costs” are also deducted. The request might be worthless vs time and costs incurred by the actual victims. This is a typical way the attorneys steel funds from those that desrve them. Shame on the so-called “system of justice” in the USA.

    1. Even if the full $2M were available to class action participants, it amounts to less than $4 apiece. That does not warrant the time and effort required to file and is only a small fraction of the purchase price. That does not represent justice.

      Class action lawsuits work in a few situations. But, all too often, they are used as “get rich quick” schemes by law firms.

      Law firm plan of action:
      Identify an issue (most of which have little merit), find a few class action representatives to which they promise decent money (say $10,000), then go for the typical out-of-court settlement – no fault acknowledged by the defendant, a significant chunk of money going to the law firm, and a relative pittance shared amongst numerous class action participants. In the end, the crooks still make a profit, the lawyers make more money, and the regular Joe gets the shaft. Business as usual.

  2. Maybe my math is weak, but I calculate the balance, after attorneys and administrative, to around $1.25 million not $666,666. Just the same my “grief factor” alone is worth at least $100.

    1. The fund is 2 million. One third goes to the attorneys ($666.666,66) which leaves $1.333.333,33 for refunds which means $2.598 for each of the 513.330 customers

        1. Nope, you had it right the first time…two dollars and sixty cents apiece if all eligible people file.

          If only 44,459 people (less than 8.7%) of the eligible people file, then they will get their money back from a malicious product that never should have been sold. How is that for justice?

    1. Thankfully, Apple did remove ZeoBIT’s (Kromtech’s) attempt to sell a sort-of-MacKeeper equivalent via The Mac App Store. I believe Apple was, at least in part, shamed into removing it. Apple never should have allowed it in the first place.

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