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MacBook users outraged over ‘Staingate’ display damage

“Thousands of MacBook owners have grouped together to vent their frustrations over screen damage affecting Apple’s displays,” Adrian Kingsley-Hughes reports for ZDNet.

“‘We are a group of Apple customers that paid more than 2000 USD/EUR for a Macbook that is showing horrific stains in the screen,’ writes the group on its website, Staingate.org,” Kingsley-Hughes reports. “Apple claims that this is ‘cosmetic damage’ and as such it is not covered by the warranty, leaving owners facing repair costs that can total up to $800.”

“On the face of it the damage appears to be afflicting the antireflective coating applied to the display,” Kingsley-Hughes reports. “Something – and that something could range from user abuse to a manufacturing defect – seems to have caused the coating to decay, leaving behind what appears to be an ugly stain.”

Damaged MacBook display (photo via Staingate.org)

 
Read more in the full article here.

MacDailyNews Take: Apple has an excellent track record of taking care of issues that are actually the result of manufacturing or design defects.

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