“Apple Inc. was ordered to face a U.S. federal lawsuit claiming it failed to tell consumers that its messaging system would block them from receiving text messages if they switched to Android-based smartphones from iPhones,” Jonathan Stempel reports for Reuters.
U.S. District Judge Lucy Koh in San Jose, California said Apple must face plaintiff Adrienne Moore’s claim that the message blocking interfered with her contract with Verizon Wireless (VZ.N) for wireless service, which she kept after switching in April to a Samsung Galaxy S5 from an iPhone 4,” Stempel reports. “Moore, who seeks class-action status and unspecified damages, claimed that Apple failed to disclose how its iOS 5 software operating system would obstruct the delivery of “countless” messages from other Apple device users if iPhone users switched to non-Apple devices.”
“In court papers, Apple said it never claimed that its iMessage service and Messages application, which ran with iOS 5, would recognize when iPhone users switched to rival devices,” Stempel reports. “‘Apple takes customer satisfaction extremely seriously, but the law does not provide a remedy when, as here, technology simply does not function as plaintiff subjectively believes it should,’ the Cupertino, California-based company said.”
Read more in the full article here.
MacDailyNews Take: Lucy Koh. It figures.
For Lucy and the rest of the terminally obtuse, Apple’s iOS Messages webpage very clearly states:
iMessage lets you send messages back and forth with anyone on iPad, iPhone, iPod touch, or a Mac running Mountain Lion or later.
Nowhere does Apple state that their iMessages instant messenger service will work with inferior pretend iPhone knockoffs.
Apple introduces online tool for deregistering iMessage – November 10, 2014
Apple sued for 2nd time over iMessage failure to deliver texts to Android phones – May 17, 2014
Apple sued over vanishing texts to Android phones – May 17, 2014