“A Utah soldier who says his iPhone helped save him from a suicide bomb wants to thank Apple, but he also wants a new phone,” KSL TV reports. “Staff Sgt. Shaun Frank survived a blast from just feet away. Part of the reason is because his iPhone stopped some of the shrapnel from piercing his body. ‘They did tell him when he got back to base that that iPhone probably saved his life,’ said Frank’s sister, Alisha Lantz. ‘He wanted to go overseas and fight and be part of fighting for our country.'”
“While his unit was helping another unit whose vehicle had rolled, Frank found himself face to face with a teenage suicide bomber. ‘My brother just saw the look in his eye and he knew he was there to hurt them,’ Lantz explained,” KSL TV reports. “Frank tried to fire first, but the boy was faster. The bomb, filled with metal ball bearings, exploded. ‘My brother got several holes all over him,’ Lantz said, ‘through his thumb, through his fingers, through his hands and his legs.’ Just about the only place Frank wasn’t pierced was the left front pocket of his pants, where he kept his iPhone.”
“When Frank sent it to Apple to see if the damage was covered under his insurance, Apple had an unusual response. ‘They basically drew the line and gave us a choice,’ Lantz said,” KSL TV reports. “The company said he could either keep the damaged phone or get a new one, but not both. ‘Because the old phone meant so much to him, we chose to get the old phone,’ Lantz explained. It’s been months now, and Frank is still in Afghanistan without a phone. His family in Utah is doing everything they can to get him a new one. ‘He needs a new iPhone. Apple, please give him a new iPhone,’ Lantz said.”
Read more, and see the video report, in the full article here.
MacDailyNews Take: If it hasn’t already, this news will soon reach Apple higher ups who are authorized to think outside the box and who quickly can correct this issue and get Staff Sgt. Frank his new iPhone posthaste. Due to the delay, a new 128GB iPad Air wouldn’t be a bad idea, either.
[Thanks to MacDailyNews Readers “Fred Mertz” and “Dan K.” for the heads up.]