Samsung’s cheap, plastic Galaxy S4 significantly more breakable Apple’s iPhone 5

Samsung’s Galaxy S4 Android phone “has taken a fair bit of flak for its physical design,” John Paczkowski reports for AllThingsD.

AllThingsD’s Walt Mossberg said the Galaxy S4′s ‘plastic body felt a bit insubstantial,’ and The Verge complained about its ‘unpleasant, cheap design,'” Paczkowski reports. “Now, consumer electronics warranty provider SquareTrade says that according to its breakability tests, the device is actually more fragile than both its predecessor, the Galaxy S3, and its archrival, Apple’s iPhone 5.”

Paczkowski reports, “As CEO Tim Cook said last week, ‘Our competitors have made some significant trade-offs in many of these areas in order to ship a larger display. We would not ship a larger display iPhone while these trade-offs exist.'”

SquareTrade Breakability Score: Samsung Galaxy S4, Galaxy S3, Apple, Apple iPhone 5, iPhone 5,

Read more in the full article here.


  1. so just a question… bigger means easier to brake?

    my dad broke the glass on his iPad 3 – three times. He is paralyzed on one side – unfortunately dropping it. However, Apple has been amazing – replacing it with a refurbished iPad 3 each time for 30.00… thx to his warranty.

    Heavens forbid if he had a Galaxy Tab… Samsung would never handle matters as Apple has done.

  2. A drop test to test breakability is highly unscientific. There are so many variables that come into play in a free-fall drop test. What’s needed is a test that holds the device in a fixed frame while a swinging hammer pops it from different angles.

    1. The “scientific drop test” device should have released it from 4 feet, instead of sliding down (free fall?) and then releasing the devices a few inches above the floor (what appears to me, watching the video on first glance). The device holders looked like they would have been holding the devices so a bat could be swung at them (expected at first).

  3. Wall Street continues to indicate that most consumers don’t really prefer more expensive, higher quality devices. It’s all about how many devices a company can sell within a given time period whether cheap or expensive. And if the product is more breakable, it means that consumers will just have to buy another device to replace it which helps create more sales.

    Although smartphones are far more expensive and complicated than pocket calculators, most of Apple’s products are seen by Wall Street as nothing more than glorified pocket calculators, easily replaced by much cheaper knock-offs. I’ve never noticed Wall Street putting any higher value in an iPhone over any other cheaper smartphone. I’m fairly certain Wall Street sees all smartphones alike in quality.

    1. You sure put a lot of stock in what “Wall Street” says. How did they do in steering their clients in 2008 before the credit crisis? How about the incredibly obvious real estate bubble? How did they do with that?

  4. Did you notice SquareTrade’s attempt at getting more business by giving away a GalaxyS4 for free? Probably one of the ones used in testing.

    “SquareTrade is the top-rated protection plan trusted by millions of happy customers for its fast and exceptional service. SquareTrade protects mobile devices, laptops and tablets, and other consumer electronics and appliances from malfunctions, accidental damage and life’s frequent mishaps. Unlike old-fashioned warranties, SquareTrade is designed for today’s consumer and uses innovative technology to deliver a zero hassle claims process.”

  5. BUT SAMSUNG SEND A COURIER TO YOUR DOOR AND REPLACE WITH A NEW ONE IN 2 DAYS. Don’t try and compare Apples service with Samsungs, Samsung a way ahead. Apple will screw u , cheat u, lie to you, and do what ever it can to avoid fixing anything they make. hence they just got fined 52 million in Australia for screwing consumers.

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