“‘The saying goes: Don’t fuck with the person that serves your food,’ a former Apple Genius tells me over IM. ‘Don’t fuck with the person who repairs your computer.’ He — we’ll call him Ronald — spent six years as a member of Apple’s Genius squad in a busy Southwestern store,” Sam Biddle reports for Gizmodo.
“It was a model store: shiny as the best of them, teeming, making money,” Biddle reports. “But in back rooms and in plain sight, the employees ran wild: giving away computers, stealing phones, drunkenly destroying customer property. Ronald saw (and did) it all.”
Biddle reports, “You might think twice before your next visit to the bar.”
Read more in the full article here.
According to The Dallas Observer‘s Eric Nicholson, “The Most Corrupt Apple Store in America” is in NorthPark, Texas: “Where might that store be, you ask? NorthPark. And how did the NorthPark Apple store earn such a notable distinction? Well, allegedly, according to some anonymous guy (so you know this must be the real stuff)… For irritating customers, they would pour whiskey into customers’ Macs, erasing their hard drives, or use the hard drives as skateboards,” Nicholson reports.
“I’ve been in an Apple store exactly once, and it was the one in NorthPark,” Nicholson reports. “The Genius who helped me was an asshole. None of this surprises me.”
Read more in the full article here.
MacDailyNews Take: This exposé is not a feature; it’s a bug.
If true, hopefully this is a very isolated incident for Apple Retail. If true, how could this go undetected by Apple corporate for so long and/or allowed to continue?
If you work in Apple retail (or just want to send us a link or some info), let us know via our contact form here or email: webmaster@macdailynews.com.
[Thanks to MacDailyNews Readers “Reagan J.” and “Thom Jackson” for the heads up.]
