“When AT&T started slowing down the data service for his iPhone, Matt Spaccarelli, an unemployed truck driver and student, took the country’s largest telecommunications company to small claims court. And won,” Peter Svensson reports for The Associated Press. “His award: $850.”
“Pro-tem Judge Russell Nadel found in favor of Spaccarelli in Ventura Superior Court in Simi Valley on Friday, saying it wasn’t fair for the company to purposely slow down his iPhone, when it had sold him an ‘unlimited data’ plan,” Svensson reports. “Spaccarelli could have many imitators. AT&T has some 17 million customers with ‘unlimited data’ plans who can be subject to throttling.”
Svensson reports, “That’s nearly half of its smartphone users. AT&T forbids them from consolidating their claims into a class action or taking them to a jury trial. That leaves small claims actions and arbitration… Companies with as many potentially aggrieved customers as AT&T usually brace themselves for a class-action lawsuit. But last year, the Supreme Court upheld a clause in the Dallas-based company’s subscriber contract that prohibits customers from taking their complaints to class actions or jury trials.”
Read more in the full article here.
[Thanks to MacDailyNews Reader “Jeremy” for the heads up.]