Apple: Reported iMessage ‘bug’ not a bug

“After receiving help from an Apple Genius at a retail store, a customer started getting texts sent to the employees iPhone,” Jim Dalrymple reports for The Loop. “While Gizmodo classified the mishap as a bug, Apple says the employee didn’t follow protocol.”

“To help the customer, who was using the iPhone without a SIM card, the Apple employee placed his SIM card into the phone,” Dalrymple reports. “Unfortunately, the iPhone married itself to that number, so any texts sent to the phone were also sent to the customers phone.”

Read more in the full article here.

MacDailyNews Take: Go back to what you’re good at, Gizmodo: Turning off TVs at trade shows.

[Thanks to MacDailyNews Reader “Fred Mertz” for the heads up.]

15 Comments

  1. This happened to me when I put my Mum’s SIM into my old iPhone 3GS to test it had been unlocked before I sold it on eBay (I had replaced my SIM with a Micro SIM so didn’t have one to test).

    After turning the iPhone on iMessage married itself to her SIM, so when I put her card back into her Nokia her number showed up Blue on my iPhone when I tried to send her a message.

    I wonder how this could be fixed?

  2. While Apple is not at fault here, there needs to be some indication to the sender if their messages are being delivered to more than one recipient. Also, some instructions to make sure your phone isn’t “married” to someone else would be nice as this makes buying a used iPhone a tad risky.

  3. This is a “bug” when you consider how many of these iPhones will end up being sold in secondary markets like GraigsList or even to friends. You remove your SIM card and put it into your new iPhone and the person with your old unit gets your iMessages. That HAS to be a bug!!

    I understand the solution is to turn iMessage off and back on again on the “old” iPhone but how many people will remember to do that after they have spent time wiping it of data. Doesn’t that “sound” like it should clear up this issue as well??

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