“Paypal users were mistakenly charged as much as $4,000 for Mac OS X Lion software after using the payment service to buy from the Mac App Store,” Nick Farrell reports for TechEye.
“It appears that they have been incorrectly charged for purchasing Mac OS X 10.7 Lion from the Mac App Store numerous times,” Farrell reports. “In one case a user was billed for 122 copies of the software.”
Full article here.
“The problem seems to lie solely with users who have a PayPal account connected to their iTunes Store account for payments,” Neil Hughes reports for AppleInsider. “Some who contacted PayPal said they were told that the multiple charges were made by the iTunes Store, while Apple has insisted to some that the iTunes Store only charged ones.”
Hughes reports, “Some reported that they have been hit with overdraft fees and other charges because of mistaken multiple charges. Some have also been left waiting days for the refunds to reappear in their PayPal accounts. ‘App Store agents have told me this is now a known issue and Apple is investigating the specific causes,’ user ‘teknikks’ wrote on the Apple forums. ‘So far they can only blame an overload in their automated payment system from all the Lion downloads.'”
Read more in the full article here.
I read about an issue similar to this when a man receives an electric bill which charged him milions.
Ah, a little expensive, but worth it! Does bring a whole new meaning to “swipe motion”.
I sent this story in 2 days ago and it’s finally getting on here?
It is NOT just paypal users. I have my credit card connected and I was charged 6 times for Lion Server. It took 35 minutes on the phone with Apple but they refunded all 6 purchases. I said I wanted to keep Lion Server and was told “no problem, we are still returning all the money.” GO APPLE!!!
Apple are very good like that. I incorrectly clicked on purchase the balance of the album of Katy Perry’s ‘Teenage Dreams’ album without realizing that the exact same price existed for the deluxe version. Wrote to the iTunes team who asked me to send in the receipts for the songs that were purchased earlier then within 24 hours resolved the issue by crediting the money back to my credit card. I was invited to re-download the remaining songs on her deluxe album. Hassle free, fast resolution, no questions asked if you can produce evidence that a wrong has been done. Lovely.
Katy Perry?! Seriously? Really? Buying her albums, iTunes should have charged you twice!
This comment coming from a Lady GaGa lover. Barf!
Good for you and good on Apple. However, when I was a poor undergrad, this kind of stunt would have drawn overdraft on my checking account; hefty fines they charge. It could have potentially hurt my credit stance with the bank etc., unless they accept the vendor’s fault. Point is, you got off lightly and I feel, this is the least Apple can do for your inconvenience.
If your user name isn’t Fred Mertz you get ignored.
Totally worth it.
Oh, you wanted the software. We thought you were ordering a real lion.
Lol. Nice one.
Now apple is secretly overpricing their products instead of publicly.
Anything involving Nick Farrell and/or TechEye should include a strong Think ere you may click warning.
Old news
Especially in internet time.
You guys don’t realize that lion is still overpriced. If I own a Mac I should be entitled to the latest Mac software. It just goes to show that you guys would buy anything with an apple logo on it
yep… troll…. you make it sound as if you don’t have a mac…. poor soul…. I would be an angry person too if I instead had that severely overpriced and under equipped OS known as windoze
Is the Windows 7 upgrade free?
By the way, anyone trolling a Mac news site should use all caps: MAC.
It’s a good thing you own a PC and you get new Windows versions for nothing, you old pirate you.
Nope, according to the SEC you have to PAY for additional goods and services, unless you are specifically told that a new OS is included in the price. Thank the Sarbanes-Oxley bill.
And, no one is forcing you to buy Lion.
@B.G. Lame. Troll.
WOW! I have heard of the Apple Tax, but his is ridiculous!