Skype suffers worldwide crash, users question Microsoft buyout

“Voice Over IP(VoIP) and chat service Skype has crashed throughout the world and continues to crash on login, leading many to suspect that its recent acquisition by Microsoft is a definite disaster,” Dean Wilson reports for The Inquirer.

“The service began to crash around 12:15pm UK time, kicking people offline and freezing when they tried to log back in again. Other users who remained online had difficulties making calls. Restarting your PC or reinstalling Skype has no effect, as the problem is clearly on Skype’s end,” Wilson reports. “It’s just over two weeks since Microsoft bought Skype for $8.5bn, much to the dismay of many of its users. While it’s unlikely that Microsoft would make any deliberate changes that would cause instability in its new VoIP subsidiary, the seemingly coincidental timing of this massive outage has led to rampant speculation about what it could be up to.”

Wilson reports, “A number of people instantly began slating Microsoft over the crash, suggesting that it was working on things behind the scenes to make the service as crash-prone as Windows itself.”

Read more in the full article here.

MacDailyNews Take: We’re sure that Microsoft is working hard to bring Skype in line with the company’s standards of quality and reliability.

[Thanks to MacDailyNews Reader “Fred Mertz” for the heads up.]

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Did Microsoft blow $8.5 billion on the wrong Skype? – May 16, 2011
How long does Steve Ballmer have left as Microsoft CEO? – May 13, 2011
8.5 billion reasons to fire Microsoft CEO Steve Ballmer – May 11, 2011
Ballmer: Microsoft won’t drop Skype support for Mac, iOS – May 10, 2011
Microsoft’s Ballmer reportedly tricked into overbidding for Skype by $4.5 billion – May 10, 2011
Microsoft + Skype = $8.5 billion thrown into a bonfire – May 10, 2011
Microsoft buys Skype for $8.5 billion; company’s largest-ever acquisition – May 10, 2011

53 Comments

  1. Remember when MS purchased Danger, and soon after Sidekick users experienced a huge data loss? At the time, I read an article that explained that whenever Microsoft acquires a technology stack, they immediately set about converting the elements of that stack to Microsoft technology (called “dogfooding”). At MS, the engineers of the acquired company are usually eliminated or ignored during this process.

    In the case of Danger, I believe that their servers were running Sun Solaris/Linux/Oracle. The effort to convert those servers to Microsoft server technology without input from the engineers that built the stack was cited as the cause of that snafu.

    The article also went on to point out that Microsoft had similar difficult experiences dogfooding acquisitions of WebTV and Hotmail.

    Article here: http://iphone.appleinsider.com/articles/09/10/12/microsofts_sidekick_pink_problems_blamed_on_dogfooding_and_sabotage.html

    1. Yup, this is almost certainly what’s going on. I remember every incident you mention. It would be hilarious if it weren’t so tragic. Oh wait… it is hilarious! Everything Microsoft touches turns to shit.

  2. “MacDailyNews Take: We’re sure that Microsoft is working hard to bring Skype in line with the company’s standards of quality and reliability.” LOL!!! That is so funny. Good luck with that microsoft. NOT!

  3. I’m guessing some of their key technical people quit when the acquisition decision became final, and now, they don’t have the expertise or experience to maintain and trouble-shoot the system over the longer term. So, it is ultimately Microsoft’s fault, even if they did not make specific changes to the system (yet).

  4. [quote]Wilson reports, “A number of people instantly began slating Microsoft over the crash…[/quote]

    WTF is “slating” anyway? I tried googling it and got nothing but things relating to slate the material and people slated to appear somewhere.

  5. “suggesting that it was working on things behind the scenes to make the service as crash-prone as Windows itself.”

    Uh, no. Skype won’t be part of Microsoft until the sale is completed, which may take a couple months. IOW: This is just another reason to laugh at Microsoft over-paying a few $Billion$ for $kype.

    BTW: Skype’s recent problems, (GUI decay, security holes, network crash), indicate that their original coding team jumped ship, either replaced by bumblers or by competent coders who have no previous code documentation from which to work (all too typical even now, sad sad sad).

    1. ann right on and of course Microsoft will mess it up and I’m so tired of seeing these giants acting like big babies and we suffer and we paid! GET ALONG BECOME universal or FIX SOMETHING, there rant over.

  6. “Restarting your PC or reinstalling Skype has no effect”

    See! The first thing Windoze users suspect is their flaky cheap-ass PC.

    “Can you hear me now?”
    Restart
    “Can you hear me now?”
    Restart
    “Can you hear me now?”
    Restart
    BSOD
    Restart

  7. If not Skype, which service? I have a skype phone and to date it has worked well as a replacement for a landline. Maybe it’s time to consider another option.

  8. MS are the software OS masters. If they don’t want something to work, it’s not working. They do know how to make a fairly simple software application work when they want it to work. For some unknown reason, the Skype is still crashing, thus, booting users offline. I think it’s a show of force that MS has power over all of us. They can just turn us off they making their updates worthy of a guaranteed crash. They do know what they are doing. It would had been fixed by now had they intended for it to work after the acquisition of Skype.

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