“Apple has gone live with the Apple Support Communities support forum upgrade it announced last year, adding social network features and replacing the Apple Discussions board,” Josh Ong reports for AppleInsider.
“Apple announced the new Support Communities upgrade to its online forums last August on the Apple Discussions board,” Ong reports.
“Users are encouraged to browse through ‘communities’ to find one focused on the relevant product or topic, then join the discussion by replying or liking posts,” Ong reports. “Those who don’t find the answer they’re looking for can easily submit a question to the community.”
Read more in the full article here.