“Early adopters of Apple’s second-generation Apple TV are reporting issues with streaming HD rentals and problems completing “HDMI handshakes” between the new Apple TV and their HD TVs,” Josh Ong reports for AppleInsider.
“Several discussion threads on Apple’s support forums related to issues with HD rentals not loading and HDMI connectivity problems have reached hundreds of posts in length as increasing numbers of Apple TV owners report having trouble with the device,” Ong reports.
“Some users report that Apple TV displays HD rental wait times of hundreds of minutes, while other video, such as trailers, HD Netflix movies, and YouTube begin playing after just a few minutes,” Ong reports.
Read more in the full article here.
MacDailyNews Take: Apple TV 2nd-gen owners? Are you seeing either of these issues? We are not seeing either with our 2nd-gen (or our 1st-gen) Apple TVs.
I don’t have any of these issues. May be I am the lucky one or it’s popular for people to bash on Forums with out any issues.
Not much of a problem with this issue, however, I regularly have problems with “Netflix not currently available. Please try again later”. That’s been irritating.
I have two new ones. No issues. Haven’t rented though.
Long time apple Tv fan. Generation 1 and 2. It’s true. Hardly worth the effort to download HD movie on Aplle TV 2. Way way too long!
I have two 2nd generation Apple tv’s and they’re working perfectly. We couldn’t be happier with the product.
No issues with my Apple TV either.

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Perfectly happy.
I own one a 2nd gen AppleTV (latest firmware) and I don’t have any issues with HDMI with my Vizio 32″ tv (4yrs old). Every now and then the Netflix movies loose the audio (I just “rewind” and it re-syncs) but the image continues to have the same quality. This is a small problem that doesn’t affect my satisfaction with the AppleTV.
I am experiencing long rental wait times of over hundreds of minutes on both my Gen1 and Gen2 Apple TVs. I haven’t been able to rent a movie for the past month.
I just bought the Gen2 Apple TV in November and I started experiencing slow download times on my Gen1 in October. Youtube downloads and streaming is fine.
Meanwhile Apple has given you the opportunity to beam elevator music to your TV via AirPlay as a mood modifier while waiting 20 minutes for your movie to load. That coupled with a couple of shots of Tequila sunrise & Quaalude should calm you down.
I have both first and second generation Apple TVs. Rent regularly, watch Netflix all the time and have not had any issues.
And first gen as well. Rented a movie on Saturday night last. No problems. Seemed to download faster than the first gen AppleTV as well.
It all depends on your Cable or DSL connection. If your ISP is charging you for the speed you want, then you should not have a problem.
If the problem persists, then I would suspect my ISP is slowing the connections. Like the issue with Comcast.
Occasionally I flip over from input 1 to input 2, where my ATV is, and the UI is all zoomed in. Just a reboot of the ATV works fine, and since there is no standard HD in it, the wait is short
Content is available within a couple if minutes at most. Usually within 30 seconds. No HDMI issues to report.
I have not had this type of problem at all. I did with the first generation Apple TV, regarding creepily slow movie rental downloads, especially HD. Perhaps the issue is the speed of the network, which I notice varies quite a bit from the local cable operator and at our office on the DSL line.
There definitely IS a problem. On my Apple TV 2nd generation, the problem began after the most recent updat (to allow airplay). Airplay, Netflix, and YouTube seem less affected, however movies and trailers are now totally unusable. Tried to watch a trailer yesterday, it 2:13 in length, after exactly 5 minutes it was less than 1/4 downloaded. Went back to my 1st generation Apple TV, the trailer downloaded in less than 10 seconds, and played without hesitation.
There definitely IS a problem. On my Apple TV 2nd generation, the problem began after the most recent updat (to allow airplay). Airplay, Netflix, and YouTube seem less affected, however movies and trailers are now totally unusable. Tried to watch a trailer yesterday, it 2:13 in length, after exactly 5 minutes it was less than 1/4 downloaded. Went back to my 1st generation Apple TV, the trailer downloaded in less than 10 seconds, and played without hesitation.
There definitely IS a problem. On my Apple TV 2nd generation, the problem began after the most recent updat (to allow airplay). Airplay, Netflix, and YouTube seem less affected, however movies and trailers are now totally unusable. Tried to watch a trailer yesterday, it 2:13 in length, after exactly 5 minutes it was less than 1/4 downloaded. Went back to my 1st generation Apple TV, the trailer downloaded in less than 10 seconds, and played without hesitation.
I would check it out by taking my 2nd gen AppleTV to a friends house and find out if you have the same problems.
Then you’ll know if your ISP is jerking you around.
Well I see the problem. It requires a HDMI fist-bump – not a handshake.
I have actually had this issue. I reset my 2nd Gen to factory settings (which auto-downloaded and installed the 4.2 update) and haven’t seen the problem since. I’m hoping that’s the fix… unplugging to reset the frozen box just doesn’t seem like a good solution.
Folks, this issue doesn’t have anything to do with Netflix or YouTube. It’s only when renting HD movies from Apple.
We have rented 1 HD movie, and it took forever to start. Actually cancelled the first attempt and had to try again. This is a problem for Apple to fix.
1) Screen will flicker with some static and turn pink. This is random. My 1st gen AppleTV used the same HDMI and TV and never did this.
2) Podcasts are taking forever to start playing since upgarding to 4.1
@ Cubert
What do you mean by “HDMI first bump” ?
Explain.
No problems with my 2nd Gen Apple TV. I’ve experienced the same minor glitches from Netflix as others who have posted, but no problems outside of that.