Advertisement: The New iMac – The Ultimate All-in-One. Turbocharged. Starting at $1,199.00 $1,164.99
“Advanced Internet Technologies filed a motion in Federal District Court in North Carolina asserting that Dell had deliberately violated a court order by failing to produce documents written by its executives, including the company’s chief executive and founder, Michael S. Dell,” Vance reports. “The filing is the latest twist in a three-year-old lawsuit brought by A.I.T. that accuses Dell of selling at least 11.8 million faulty PCs over three years and then trying to hide problems with the computers from customers. A.I.T., an Internet services company, says it lost business as a result of the broken Dell machines.”
“In its filing, A.I.T. asserted that Dell had provided only a snippet of the communications among top executives about the faulty computer problems. In its filing, A.I.T. argued that Dell must have had more high-level communications than a “talking points” memorandum sent to Mr. Dell and Kevin Rollins, then the chief executive, because of the severity of the problem,” Vance reports. “Some of the company’s largest customers were affected by the problem, and Dell had to take a $300 million charge related to the replacement of the bad computers.”
“Even Alston & Bird, the law firm representing Dell in the lawsuit, had to fight for Dell to address 1,000 questionable computers and argued that its business had been put at risk,” Vance reports. “‘The problem was unquestionably the worst we have ever seen in this business,’ said John Hess, the president of CompuCycle, a company in Houston that refurbishes computers and dealt with 5,000 faulty Dell machines. ‘I would suspect this has been part of the decline in Dell’s reputation.'”
Full article here.
[Thanks to MacDailyNews Reader “Charles B.” for the heads up.]
MacDailyNews Take: GIGO.
Wow, I’m, incredulous at all the early morning rancor vented to Metryq.
He wasn’t abusive, so what’s your deal?
May be the computer is faulty, but it cost $30 dollars less to Lauren in the laptop hunters
” width=”19″ height=”19″ alt=”wink” style=”border:0;” />
I may not be as miffed as Metryq, but I can understand his thinking. You are reading this article and come across something you don’t understand. Rather than right-click on the word and look it up in a dictionary (perhaps two seconds of yourtime), or hit Control+E and type ‘GIGO’ in that Google search box (if you are on a Windows box, running Firefox), which would have taken perhaps about five seconds, you choose to type up a question (“What is GIGO?”) and submit it, which presumably takes a bit more than typing “GIGO” in the search box, and then wait for someone else in the forum to answer the question. I am really struggling to understand what is the logic behind this action. Not to mention that it kind of litters the forum with inconsequential posts that don’t add value to the conversation.
I can understand when someone who is an “ordinary” person with no additional IT knowledge, experience or knack, doesn’t think of googling something they don’t know or understand. But on this forum, we are all fairly proficient tech people. So again, what is the logic behind filling the forum with inconsequential discussion? (and I ask this, fully aware that this message is also inconsequential to the actual topic at hand)
The email was lost because it was stored on faulty Dell computers. What’s not to believe about that?
” width=”19″ height=”19″ alt=”grin” style=”border:0;” />