AT&T blames software defect for crippled iPhone 4 upload speeds

iphone 4 cases“Is AT&T capping data uploads on Apple’s iPhone 4? Not on purpose,” John Paczkowski reports for AllThingsD.

“Turns out a software issue is responsible for reports of dramatic drops in data upload speeds in some regions of the country, including New York and Philadelphia,” Paczkowski reports. “AT&T tells me that a software defect in some of Alcatel-Lucent’s equipment has been crippling 3G HSUPA performance in the markets in which it’s been deployed.”

Paczkowski reports, “The good news is Alcatel-Lucent is working on a fix. The bad news is AT&T doesn’t yet have an ETA for its delivery.”

Full article, with AT&T’s official statement, here.

[Thanks to MacDailyNews Readers “Arline M.” and “Andrew W.” for the heads up.]


  1. AT&T’s explanation could very well be true. But I get suspicious when it is always someone else’s fault, when the finger is always pointing outwards. I’d like more transparency and disclosure from AT&T.

  2. att loves us…no really…I know it seems like they only take our money and won’t let us use the phone on the network that we pay for….no really they care…..oh that mark on my eye….att didn’t mean it, if I could hold my phone right att wouldn’t hit me anymore…att cares about me really..

    apple help stop abusive networks…iphone on verizon today

  3. Apple, specifically Steve Jobs: We’re not gonna buy anymore of your fuckin’ devices if you don’t have the support structure in place before you release them. Tell your suppliers to get their shit together! The iPhone is not a phone without the ability to make calls. Screw movie downloads if YOU can’t get the internet suppliers to give us the speed to download movies. We’ve had enough bullshit from corporations in America. We’re mad as Hell and we’re not gonna take it anymore!

  4. While I’m certainly no fan of AT&T;, we just need to accept that if AT&T;hadn’t been second fiddle to Verizon back in 2006 and was desperately trying to add to its customer base, we likely wouldn’t have the iPhone today. AT&T;did something no other entrenched phone carrier has ever done before, they allowed a hardware maker to retain virtually complete control over its hardware, something Verizon was unwilling to do, and appears still unwilling to do today, if rumors of no ongoing negotiations with Apple are true.

    I too am aggravated at AT&T;’s appearing ongoing incompetence, but that’s just the way it is. There’s no way Apple will violate its contract terms with AT&T;, whatever they are. There’s also no way Apple will give up any of its control over the iPhone to Verizon when it contractually can just to add a few million more iPhone sales.

    Apple is all about the user experience. That’s why it’s doing so well now. It’s unfortunate AT&T;is tarnishing that experience with its latest gaffs. If Verizon is willing to sell Apple’s iPhone by Apple’s rules, then fine. But the execs at Verizon still appear to me to be old school. To Apple, the carrier is a pipe. To Verizon, the hardware vendor’s product is a commodity to be squeezed for revenue by nickel and dime’ing every service and controlling access to its pipe after the sale. Maybe the Android phone expansion will temper their greed. We’ll see.

  5. Er, crippled upload speeds only? I guess ATT can’t blame this result on Lucent… I thought ATT had the fastest 3G?

    In all the tests I’ve run between a friend & I w/ similar signal strength, both using app on iphone & HTC Droid Incredible, the Verizon Incredible always wins… does in this test too! The HTC Aria on ATT was the slowest…. so how does ATT have the fastest 3G? Another lie by ATT?

    VZW iPhone can’t come fast enough!

    Check it out: <a >Speed Test: iPhone 4 vs. HTC Incredible vs. HTC Aria</a>

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