So, Apple, where’s my Magic Mouse?!

“Good news for impatient Mac-fanatics: As a stopgap solution, Apple yesterday made a Magic Mouse software update available for free download, for Leopard (Mac OS X 10.5.8) and Snow Leopard (OS X 10.6.1),” Al Sacco treports for IDG News Service. “The not-so-good news: You still can’t buy a Magic Mouse separately in an Apple retail store and the online Apple store says only “Ships: 5-7 business days.” That shipping estimate hasn’t changed since Apple first posted the Magic Mouse page on October 20.”

Sacco reports, “Apple’s Magic Mouse press release says the mouse will be ‘available at the end of October’ for $69.99, so the company still has a few more days to make good on its word. But it seems strange that the software update would be available without the corresponding product. You’d think Apple would’ve stocked its stores with mountains of Magic Mouse units, so it could begin peddling them as soon as humanly possible.”

“I understand that announcing a product and then giving the public some time to digest the news and build up some demand could be part of Apple’s sales strategy–and, if that’s the case, I guess it’s working because I’m basically writing a story about how anxious I am to buy a mouse,” Sacco writes. “But I’m frustrated and tired of talking to Apple “Geniuses” who can’t answer my simple availability questions. You can bet I’m not alone in that regard. And that’s just not good business.”

Full article here.

MacDailyNews Note: Our Magic Mouse order status report currently states: “Ships: 5 – 7 business days; Delivers: Oct 28 – Nov 3.”

[Thanks to MacDailyNews Reader “Lynn W.” for the heads up.]

41 Comments

  1. Hey, Al Saccoshit.

    Apple doesn’t give advanced info on delivery dates to its retail employees, so instead of using quotes derisively when referring to Mac Genii simply because the tech support people don’t know about inventory details, why don’t you at least ask a store manager or someone in Corporate in Cupertino.

  2. Another incredibly valid reason to switch to an ordinary PC. They don’t have cool things like a Magic Mouse, so you will never go through this kind of anxiety again. Nor will you need to deal with the low-down lying scoundrels at Apple. However, before you crossover, maybe a nice class action lawsuit would be appropriate?

  3. I was just charged for mine today (Oct 28) So it seems Apple is going to ship soon, I had placed the order on My credit card the day it was announced (Oct 20).

    Apple never charges a credit card until a product is Shipping that day.

    Check you Bank Folks, if you placed it on a Credit Card, & If you see the Charge today, then it is a Matter of waiting for the Delivery in the next few day’s.

    Mine also say’s Prepared for Shipment.

    Ken

  4. @MDN,

    In the future please consider giving us a notice when article writers do not allow comments. Most of these dumb articles make me want to comment back to them directly (or to their article site). However, if they are not set up to handle comments….. I see no reason to go read them.

    Just a thought.
    en

  5. Every time a student, colleague or even clients get their backs up with issues like the author raises, I ask them,

    “How many times did your mother ask you when are you taking out the garbage and you couldn’t answer her truthfully as well?”

  6. Why would anyone expect Geniuses and other store employees to know anything? They have to fix/sell computers all day, they don’t have time to hang out on forums, and most of them aren’t inventory managers.

    Ask them about the products they actually have for sale and you’ll usually get better results.

  7. Hmm… When I was at the Apple retail store near me a day or so after the new iMacs went on sale, multiple computers were having an issue with the Magic Mouse- it wasn’t recognizing advanced finger gestures… Could that have something to do with the delay in shipping the mice?

  8. Yes they’re on display in the stores. Yes they’ll be shipping soon from the online store. No they’re not in the stores yet — maybe early November. All this from my friendly, well-informed salesperson at the local Mac store. (yawn) Next story?

  9. “And always will?…”

    So we have clairvoyants as well as illiterates out of the wood-works today.

    (“Your?” You mean “you’re”- as in “you are.” Back to school, kids.)

    Patience is a virtue.

  10. Some Magic MIce are already out there since they were given as test units to reviewers. I’m sure people will be receiving their Magic Mouses soon and they will appreciate a software update being available to fix whatever issue there is that needed fixing.

    Slow news day, eh?

  11. I’ve tried the Magic Mouse at Best Buy. You can keep it. As far as I’m concerned, Apple still hasn’t figured out decent mouse ergonomics. I’ll wait until Logitech or Microsoft gets mouse multi-touch right (the way they consistently did multi-button and scroll mice better than Apple ever did). btw, I’m a big fan of multi-touch. But on a flat mouse like Apple’s, it’s a pain to use effectively.

    My preference would be a taller mouse that your hand can rest on and grip for support with a distinct multi-touch forward surface. With the Magic Mouse (at least the one I tried), the whole mouse is a clicker, so resting your hand on it too heavily activates the click. You have to float your hand above it to use the touch surface, but then there’s no weight on it (and it doesn’t weigh enough) to keep it from sliding around when you try to move your fingers across it. It seems to beg for carpal tunnel. caveat: maybe I’m not coordinated enough for it. Your mileage may vary.

  12. The Apple Stores will get them in Thursday’s FedEx delivery and put them out on Friday for sale over the weekend according to my source.

    Apple is expecting the Magic Mouse to sell very well.

    Not sure I’ll trade in my Logitech mouse for one yet but, who knows what will happen after I test drive one at the local Apple Store.

  13. You bunch of frickin’ cry babies! Oh my GOSH!!! What is the deal with you people? It’s a frickin’ MOUSE!! These people that have issues waiting patiently for a product are beyond me. Instant gratification is the name of the game these days….and for what? A MOUSE. Ok to be excited? Certainly. Ok to freak out and threaten that Apple better “make good on its word” is just plain juvenile. So sick and tired of reading these ridiculous articles about whiners wanting their mousy mouse. Cry yourself a flashflood and fall in!

  14. Beaker:

    Well said. I agree. What is wrong with people today? My god, where is all of this going. I hope Apple delays his shipment so he can get blue in the face some more. “Where is that damn mouse!” My life sucks, I have no social skills, so I have to be overly critical of everything, that includes a company that may be a few days late shipping a mouse.

    They had better make good on their word! Meanwhile, 1000 people just died in the world, and disease is still pervasive.

  15. It seems to me that it is a good idea for Apple to make the MM software available prior to shipping the MM as a separate product.

    This outcry over the new MM is ridiculous. Overall Apple has done a pretty good job of getting products out in a timely manner. Yet people squawk at every new release as if they are doomed if Apple fails to deliver as “promised.”

  16. It’s like some people’s sole reason for buying a Mac is so they can get on it an bitch about how much it sucks and isn’t everything they would like it to be and what is taking Apple so long coming out with the next one that they will also buy for purposes of bitching about IT—repeat ad nauseum.

  17. I just got a ship notice yesterday…. delivery Oct 30. I think it is pretty funny people are crying about not getting the mouse yet…… too funny. I’m looking forward to getting it. I miss the multi-touch when I shift from the Macbook Pro to the iMac ” width=”19″ height=”19″ alt=”smile” style=”border:0;” />

  18. I ordered my Magic Mouse a week ago and got a notice yesterday that it will arrive today. What’s all the FUD about? Sounds like this “writer” doesn’t have really much to say about anything worth reading.

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