So, how’s iPhone OS 3.1 treating you?

According to Apple Support’s iPhone Discussions BBS, iPhone users are reporting that iPhone OS 3.1 software is causing their iPhone 3G devices to shut down and drain battery life. It seems that in most, if not all cases, a hard reset will revive the phone (press and hold the Sleep/Wake button and the Home button at the same time for at least ten second until the Apple logo appears).

Some iPhone users also report having difficulties connecting to Wi-Fi points, GPS issues, and that tethering (available outside the U.S., thanks, AT&T) has stopped functioning in legally unlocked phones.

With the number of people discussing iPhone OS 3.1 on Apple’s site, we’d guess that iPhone OS 3.1.1 is due sooner than later.

MacDailyNews Note: For the record, a seemingly random shut down with and/or due to complete battery drain happened one time to us on one of our iPhone 3GS units running iPhone OS 3.1. Connecting to a power source and doing a hard reset immediately brought the iPhone back to life and the problem has not surfaced again in over four days of heavy use.

So, how’s iPhone OS 3.1 treating you? Let us know below in Reader Feedback if you’re having any problems with iPhone OS 3.1 and, if you are, on which iPhone model(s): iPhone (original), iPhone 3G, and/or iPhone 3GS.

162 Comments

  1. 3.1 fixed the ONLY complaint I had with 3.0… that the sort of addresses in email autofill was changed to some weird sort…now it’s back to sorting by most used and I am totally a happy camper.

    tom

  2. Since 3.1 I have lost visual voicemail. An ATT rep told me to do a restore of the iPhone without reinstalling the apps. I got the visual voicemail back. As soon as I reinstalled my apps (about 90 apps) I lost visual voicemail again. It doesn’t seem to be due to 3.1, but conflict with some apps and 3.1.
    The only bug that bothers me is the loss of tethering … which I would pay for if it was legally available…but that’s another story.

  3. My only complaint is that when I’m at the home screen I can double click the Home button and get the music controls. But if I pause my music and those controls are closed, double clicking no longer brings up those controls to allow me restart my music. Anyone else having this issue? Worked fine before the update.

  4. The volume of the voice talking back to me when using speech recognition dialing (I use that all the time, very cool!) is low. Don’t know if that’s a 3.1 issue of something else. (Yes, my volume is up)

    Other than that, no problems on 3Gs or 3G. ” width=”19″ height=”19″ alt=”cheese” style=”border:0;” />

  5. I twice lost my Visual Voicemail when I first upgraded to my 3Gs on launch day. The first time I was on the phone for over 2 hours before resolution. The second time (a couple weeks later), I spent 5 minutes on the phone before realizing that I was about to waste a LOT of time with a low level grunt repeating the troubleshooting steps I had already done myself and proved to not work the last time. So I got in the car, went to the AT&T;service center, and they got on with some upper level tech support to fix it once and for all.

  6. I have 3.1 and an iPhone 3GS
    Since the updated combination of 3.1 and iTunes 9, all of my Smart Playlists have all of their songs jumbled in some random order when I access that playlist on my iPhone.
    They appear in the correct order on iTunes but not on the phone.
    Turning off the playlists’ Live Updating feature on iTunes seems to resolve the issue, but that’s breaking half the functionality of these Smart Playlists.

  7. My wife and I each have 3GS iPhones, and they are both running v. 3.1. So far, we have experienced no problems whatsoever. All our apps work fine, as does double-clicking the home button for the music controls. Battery life is also fine, with our phones able to go an entire day without a recharge. I guess we should count ourselves lucky, considering some of the previous posts.

  8. 3.1 works well on my 2G iPhone. My problems with it took place during installation. I backed up my iPhone to my Mac first, downloaded and installed 3.1 and synched. I immediately had bad synching problems, and sync would fire up on its own. The result: all the data I had entered in my iPhone was overwritten and lost forever. Not good.

  9. I’m, uh, a little ashamed to admit it, but, uh… I haven’t upgraded to 3.0 yet. The truth is, I haven’t bothered to jack my 3G into my iMac in something like four months. It’s working beautifully, so I don’t feel like messing with success. I’m not a power user so haven’t needed to back up contacts or anything.

    I’m donning my safety gear now. Bludgeon away.

  10. I have a problem and a workaround.

    My Smart Playlists stopped being in alphabetical order when I upgraded to 3.1. This was a big problem because I was listening to an audio series with 75 segments and they no longer flowed seamlessly one to the other. They were now in random order and unlistenable.

    I resolved this by unchecking the “Live Updating” checkbox.

    Everything is back in the proper order and works just like it did before. (Except I need to update the playlist manually.)

  11. After installing 3.1 my iPhone 3G had four problems: First the phone application stopped working … restoring initial settings fixed that problem. After that I had two mystery shutdowns and additionally the iPhone once shutdown overnight because the battery was totally drained. I still love my iPhone despite the incredibly awful ATT service.

  12. Happy as a camper with my 3GS *and* ATT’s service. In fact, in the 2.5 years I’ve owned an iPhone I can’t recall ever dropping a call, and since the 3G network was upgraded about a year ago in my area my Internet connection is exceptionally fast with the 3GS. My only complaint is that I recently got Bluetooth stereo headphones and there is a noticeable drain on battery life when using it with my iPhone. It hasn’t been a serious problem, though, and I still get a few hours of continuous use with it.

    It’s tough to admit, but I’d have to say that my iPhone has become as important to me as my Mac, heaven forbid!

  13. 32GB 3GS UK Since update had several issues with wi-fi and poor 3G reception despite having a full signal in pretty much all my usual haunts, the auto brightness doesn’t work at all now, I often loose all sound effects ie call and txt tones 🙁 and lastly backing up in the horrible White background iTunes 9 is very very very very slow 🙁 I have done several hardware resets with no joy. But despite that I still LOVE my iphone and I look forward to the bug fixes ” width=”19″ height=”19″ alt=”grin” style=”border:0;” />

  14. I have an original iPhone updated to 3.1 and now my mail will no longer display .pdf files. They come up as a MIME file that can not be opened. Haven’t checked if .doc or .xls files no longer display.
    Anyone else with this?

  15. I rolled back to 3.0.1 on my 3G due to tethering being removed. A rollback includes reading dodgy tips and downloading CLI scripts and “illegal” copies of the older firmware. There should be a simpler way to do this…

    At least tethering works again. My phone was also a bit sluggish under 3.1, possibly due to genius & other new stuff. I guess one needs a 3GS with a beefier CPU to get all the joy.

  16. I haven’t had any major problems with the upgrade. My favorite new feature is using Voice Control over my Bluetooth headset. The only issue with that is, like “The Other Steve,” when I use VC to initiate a call, the volume gets automatically turned down and I have to turn it back up again.

  17. My 3G iPhone’s battery charge is noticeably weaker and the phone functions much slower as well, specially when surfing.

    I’d hoped 3.1 would fix this if there is a software issue. But probably the issue is the new OS itself and the phone’s older hardware?

    I feel cheated. I’d upgrade to the 3GS if possible, but not allowed by gATTi until Jan., 18 mos into my plan.

    Much as I hate govt. interference, I almost hope the FCC Monday shoots down exclusivity.

    But then again, the less power our govt. has over choices, the better.

  18. I wish I hadn’t applied the update to my iPhone 3G because now random apps take two tries to launch and the dned phone will just shut down during the usage of an app and will not come back up unless I do a hard reset or plug it in. Definitely not cool and very frustrating.

  19. Battery meter is flaky, just today it jumped from about 55% down to 9% and back up to 55 after a couple of hours. 3GS and 3.1
    Interesting post above. The gov giving back choice is less appetizing than companies forcing their choice down your throat. Your choice, not mine, but then that’s the beautiful thing about democracy.

    Joe

  20. 3.1 bricked my phone during the update process, afterward requiring a full restore and about 1.5 hours of my time … waiting and waiting. Had to laugh when I plugged in my non-functioning iPhone, clicked “Restore” and a pop-up says “Doing a full restore will erase all data on your iPhone. Are you sure?” Ummm gosh … like I have any other option?!! No issues since then but from the amount of troubles people are suffering it does sound like the update manages to corrupt itself quite regularly.

  21. Bit me today. I rest the Phone and I hope it goes away. But I know something was wrong because I could not place calls or receive calls before the problem cropped up. Not good, not good at all.

  22. I got much better battery life on my 2 G phone that was running push applications. Had to turn push off when I got the new 3 GS with 3.0. Battery life was bad enough with 3.0, but 3.1 is really horrible. Hard reset as recommended in the article did nothing, but a system restore helped with battery life. I still have bogus time adding up on the usage meter. Hopefully the next update will fix the battery problems.

  23. iPhone 3GS and only new issue with 3.1 seems to be that my GPS is not as accurate and is slower to respond. Have always had an issue with the screen shutting off during a call ringing in (phone keeps ringing, but can’t see caller ID or answer via screen w/o hitting Home or Power button).

  24. 3GS on 3.1 with absolutely no issues with the iPhone. SMS and tethering work great.

    Now ask me about the rapacious Rogers monthly subscription rates, the miserly Rogers monthly data limits and the shocking Rogers overage charges.

    I need an App that tells me when I’m approaching my monthly data limit.

    Is there an App for that?

  25. I’ve had a couple of issues with my iPhone since 3.1. First the Mail App kept crashing. Turns out my business email account (through GoDaddy) was the culprit. Now I can’t get that email address back on the phone which is a real problem.

    But just as serious is the loss of tethering after the 3.1 update. Had I know the update was going to kill tethering I would not have done it.

    I don’t use tethering a whole lot but I do when I’m traveling. I just can’t afford to spend the cost to buy internet service at the airport.

  26. 3.1.1 has always been the version number for the touch.

    The iPhone got 3.1

    There has never been a 3.1 for the touch, so if you are now just updating your touch, you are getting the first version of OS 3.1 that was issued for the touch which is 3.1.1

  27. The random freeze up has occurred to me three times now. After shutting down, I had 2-3 missed emails/texts/calls. Once, the battery drained within 30 minutes. All this happened after downloading 3.1. (I have the 3G.)

    Than you, Apple.

  28. 3gs: up until 2 days ago, no problems w/ 3.1. I was in a building w/ no cell coverage and when I left, it said “searching” for a few mins, then “no service”. outside the bldg., I normally get 5 strong bars. waited a while, nothing. full reset, restored it. yesterday, I had one time when it would not wake up. again, reset fixed it. I got. a 3G wheen they came out and same for the S. never an issue until now

  29. No problems with 3G here, other than battery drains faster than I’d like — probably because I use it too dang much. ” width=”19″ height=”19″ alt=”wink” style=”border:0;” />

  30. My 3G suffers from iPod smart playlist issues. Completely jacked up – including random orders, live updating no longer works, album art for music I bought on CD is wrong…
    Also, yesterday it lost contact with all cell service and I had to power it off and back on.
    Haven’t noticed any real power data, but it feels like it drains faster. Nothing concrete to complain about, though.

    FIX MY IPOD!!!!

  31. I have a 3G S and haven’t had problems, but I haven’t noticed any improvements either (ie. not any snappier). The improved iPhone management through iTunes 9 with 3.1 is well worth the update and any problems that may have come with it.

    Now, if Apple could just get autorotate to work like “buttah” I’d be a really happy camper.

  32. iPhone 3GS 32g in Ireland. When in a weak coverage area, 3GS signal is much worse than my old 3G. Phoned Apple & they said I’d be without phone for 2 weeks if I sent it back…as if I could go a fortnight without a phone. Use it for work email & million other things. Not a happy camper.

  33. Mine crashes a number of times a day since 3.1, usually it seems when plugged into the computer, through not always.

    But the worst part is battery life, which has gone from reasonably good, to just plain AWFUL with 3.1. An firmware upgrade can’t come soon enough for me.

  34. Several garbled calls, so far. I love my Iphone and now hate AT&T;since I found out they’d eliminated some extra minutes they’d given me previously. Those minutes were supposed to be permanent, and were negotiated. AT&T;lies.

  35. Been having good luck on my 1st gen 8 GB and 32GB 3GS.

    Two request-
    1) a shortcut on the Home Page for power saving taking you directly to controls for Wi-Fi, 3G, Bluetooth, location services all on one page rather than having to go through several screens to turn one off and another on.

    2) Support for music controls on Blutooth headsets such as fast forward, skip, rewind, etc.

  36. I had a horrible time with 3.1 and my first-gen iPhone. Apps would take 2 – 3 minutes to launch and there would be a 50/50 chance that the app would crash when it did finally start up, requiring a hard restart of the phone. Battery life was also pathetic. I would have to plug in around midafternoon, even when I wasn’t using it much. It was awful.

    I reset to a prior backup and still had the same issues. Then I reset totally (not to a backup). That was the trick. My iPhone is currently running 3.1 and is operating perfectly. I don’t know what happened, but it is now fixed.

  37. I had the same freezing issues that are commonly reported on my 3G with 3.1. I turned of the Safari Ant-Fraud protection preference in the main control panel under Safari, powered down and rebooted. Completely fixed my iPhone. Now as fast as ever. This is just too easy to do. So try it!

  38. Fine for my 1st Gen iPhone.
    Different story for my friend’s 3G. Constant shutdowns even after wiping and restoring just the basic OS (none of her apps). She ended up taking it to our local Apple Store where she received a new 3G. No issues with that running 3.1 after 4 days.

  39. I still use a 2G iPhone (it’s provided to me for free, along with the AT&T;service), and it has worked very well, but for one BIG problem: installation. Before doing so, I backed up my data in a pre-install sync, then downloaded and installed the 3.1 OS. That’s when my problems began. The first synch failed, and then would only sync for a few seconds. I tried again, and it would start, stop and inexplicably, restart a sync on its own. The result: ALL my data was lost and overwritten.

    I ran to my Apple Store, and with their help, we restored my phone and did a new install of 3.1. After that, it’s run perfectly, but by then, the damage was done. All my data was apparently overwritten and lost.

    NOTE TO MDN: I have had repeated problems in the past month attempting to post on your site. Guys, is it too much to fix your servers so they don’t generate errors? It’s especially frustrating when trying to post from an iPhone. Thanks!

  40. I have an iPhone 3G (sans S). After the update, my phone has been ringing between two thirty and three thirty every morning. When I pick up I hear heavy breathing and then I think I can make out, “kill you parents.” I hope I’m not the only one with this issue.

  41. Tethering disappearing, phone locking up, when calls drop out, the call freezes and I can’t fully hang up to then redial them, so I have to reset the phone, data is sometimes unresponsive and will not connect in areas with full bars. iPhone 3G. Still love it but… thinking of just getting a 3GS and hoping these problems will go away.

  42. No problems but now that you mention it…… once in a while like on a phone call. at the end of the call I have a blank screen and touching the screen does not wake the phone. I have to hit the home button but then it brings the screen up.

    Weird.
    en

  43. 3.1 gives me a freeze/shut down about once a day–when I’m not even using the thing! It just dies while asleep.

    Also, GPS is borked. Completely non-functional 99% of the time (been that way since 3.0). I’d be pissed if I’d bought a navigation app!

    Also 3.0-3.1 are dog slow on a 3G, lots of hitches. I’m sure a 3GS can handle 3.x, but a 3G seems to get out of memory fast–I miss the smooth 2.2 days.

    New features: good. New bugs: not worth it. Make 3.1.1 count, Apple!

  44. My wife’s 3GS wouldn’t connect to any website earlier today, but oddly, she was able to receive email.

    She didn’t know what to do, but when I got home I reset it for her, and it is now working fine.

  45. 32 GB GS has been working flawlessly. I’m surprised to see so many having issues. Kind of weird. I went from the first gen iPhone to the GS, and I’ve notice a bit more strain on the battery, but I chalked that up to having 3G connectivity which has allowed me to go online throughout the day much more frequently. If you are on the phone all day, the battery is going to need some help during the day. All it takes is a charger in the car or office.

  46. I have an iPhone 3G. My problem is that ever since the 3.1 upgrade, my phone shuts off. The most it has shut off has been 5 times a day. I have not encountered any other problems like wifi issues, or decreased battery life. In fact seems my battery tends to last longer than before but this is just a quick but “unscientific” observation on my part.
    My luck with iPhone upgrades have not been good; with the 3.0 upgrade a couple months ago, I got another phone because 3.0 cause me to lose my WiFi and Bluetooth connections. I am VERY WARY and RELUCTANT to download anymore upgrades even if 3.1.1 “fixes” these current problems.

  47. 3.0 update probably killed my GPS on 3G. I didn’t notice it until I was OW. Got a 3GS now. (Owwww!!)

    Other than that, no problems either on the 3G (i call it my iPod touch plus) or 3GS. (GS cam3 with 3.0, update to 3.1 apparently find and GPS works.

    But I don’t use Smart Playlists and I don’t even know what Visual Voicemail is.

  48. My iPhone 3G freezes on a daily basis and needs restarting – I’ve never had any problems before the update. Restoring and removing all apps/music etc. made no difference. I suspect it’s some sort of memory leak.

  49. family plan. 2 identical 16gb 3gs’s. one updated to v3.1, one remains v3.0. side by side. v3.0 gps perfect – v3.1 dismal. negates the expensive mapping apps. v3.0 phone connects to wifi, v3.1 sitting right next to it “connects” but won’t d/l mail or apps or anything. just spinning ball… as another said earlier, i’m feeling totally effed over. good thing this is not my first encounter with apple products or it would be my last for sure…

  50. My 3G 8GB iPhone has locked up over a dozen times over the past week after I ran the 3.1 update. It will lock up for about 5 minutes or so then it’s OK. Today it has locked up 4 times, and I just reset it (again) which they showed me how to do at the Apple Store. I have an appt Tuesday to have the Geniuses look at it.
    I restored it through iTunes earlier this week and that didn’t fix it.
    After paying a premium price & monthly fees I certainly expect it to work as it should. This is ridiculous and I will let them know my displeasure on Tuesday! I like all the features of the iPhone, but I need a phone to WORK all the time, NOT just some of the time!!!

  51. The update took up more disk space, and now I can’t sync my photos b’cos there’s not enough room. Delete something? No thanks. I’ve pared down my music collection already to cram it into 14.5GB. I don’t want to sacrifice anything else! Damn those bloated updates!

  52. I don’t get the shutting down, but since 3.1 my home button will act like I double tap it when I single tap, taking me to the favorites or spotlight. That plus my horrendous AT&T;voice service….I can’t remember the last time I answered a call in my apt that didn’t get dropped at least once. They need to get their act together here in NYC, if not, the second they lose exclusivity, there will be a mass exodus. -f

  53. My battery life on my 32g 3GS dropped from two days to one after I upgraded to 3.1. My first “fix” was to turn off the notification feature — no difference. My second fix was to re-boot the phone, which worked. I am now back to two days between charges.

  54. For the most part I’ve not had any problems. My battery life does seem to be less than it was before, though not by a huge amount. I use fetch email, and I’ve dialed back the frequency it checks for new email to once an hour instead of every 15 minutes – though I don’t think that’s the culprit.

    I did also run into one instance where the phone completely shut down and rebooted in the middle of playing a game (Gameloft’s Block Breaker Deluxe 2). That hasn’t happened since, though.

  55. i live in manhattan. and after installing os 3.1, event though i have full 5 bars with 3g signal “ok” on, i can’t make a phone call nor text. this happens once every 2 to 3 days and i have to hard reset it for it to work again. and i have few friends they also have this problem. i hope they come out with a fix soon.

  56. Hurrah! I have solved my 3.1 woes. It turned out to be bad content. I subscribed to a lot of calendars in iCal years ago, and it all needed to be cleared out from MobileMe. I found that I could no longer refresh the calendar page in mac.com (MobileMe) and the only way to get around this is to fire up ye hoary old iSync and reset sync data, then replace calendar data on MobileMe with data from my computer, where I had already deleted all the old calendars. MobileMe no longer filled my iPhone with rubbish and after the next sync my iPhone is snappy.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.